“Was really great Customer service provide it by Cesar fast service and professional he explain all benefits of my new device and also the benefits to be protected with insurance and accessories give him a 10 starts and the store was very clean”
“Thanks to AJ at Zentro for getting our internet issues sorted. This was the best customer service I’ve ever experienced in tech support. AJ was friendly and knowledgeable—and grateful to be back up and running.”
“Sharing coffee while getting concierge service on a driver install.
My consultant had great conversation while showing me the issues, where I can find information if I need it, and installing drivers. Perfect. 5 stars”
“Came into T-mobile switched my service over from AT&T.
Got my three phones started with service and Home internet with Gilberto and Omar.
Request one or the other you’ll be helped by everyone there.”
“I had an excellent experience opening my T-Mobile account, thanks to Julio! He was incredibly respectful, patient, professional, and genuinely helpful. His positive energy made the entire experience enjoyable. By far one of the best sales representatives I’ve ever interacted with—thank you, Julio, for the outstanding service!”
“Outstanding service, I wanted to get a SIM card for the head unit in my truck - and I was in and out in like 10 minutes. They didn't waste my time and I appreciate that”
“Everyone really took the time to get my phone up and working, especially Karina. I love being a long-time boost Mobil customer. They really know customer service!!!”
“I gave ITS a gold star because their technical support is the real deal. I reached out with an issue that had been slowing me down for weeks, and their team jumped on it immediately. No runaround, no transfers, no “please hold while we escalate this”—just straight problem-solving. They diagnosed the issue fast, explained everything clearly, and had me back up and running in less time than I expected.
It’s rare to find a support team that’s both genuinely knowledgeable and actually cares about getting things resolved quickly, but ITS nailed it. If you want a telecom partner that treats your time like it matters, these are the people you want in your corner.”
“Trade Show Internet pulled off an absolute miracle for us in less than 4 days. From the owner to the project manager to the field team, every single person went above and beyond. They dealt directly with networks and coordinated with other vendors seamlessly, which made all the difference. I had no idea what I was doing in this area, and their expertise turned a stressful situation into a success. Truly an incredible team to work with.”
“Medallion Fulfillment & Logistics is a great 3PL partner for small businesses and start-ups! Their warehouses on both coasts help us more effectively deliver to our customers with timely shipping. Being a family-owned and operated company, they get our needs as a new business, and have helped us every step of the way on the logistics and operations end of things. We trust them with our products and managing the customer unboxing experience. Highly recommend!”
“I just wanted to give a huge shoutout to Crystal for the amazing customer service she gave my family and I today. There were four of us, and she was so patient, kind, and helpful with every single one of us. She even helped set up our phones and was incredibly knowledgeable. She took the time to thoroughly explain our new plan, answer every question we had, and made sure we fully understood everything without ever making us feel rushed. You can tell she genuinely cares about helping people, and it made our whole experience so much better.
Because of the experience she gave us, I’ll definitely be coming back to this location and asking to work with Crystal again. She’s the kind of associate who makes you want to return. Thank you for going above and beyond we really appreciate you! T-Mobile is lucky to have you.”
“Just want to give a shout out to Adriana who displayed amazing customer service and was able to assist me on getting my wife a new phone and becoming a new Verizon customer has well. Very patient, friendly and beyond. Beyond exceptional. Thank you”
“⭐⭐⭐⭐⭐
I had an amazing experience at this T-Mobile store thanks to Martin! After spending time on the phone with customer service and having our phone activation completely messed up, we were told to go into the store for help.
Martin stepped in and immediately turned a frustrating situation into a positive one. He was knowledgeable, patient, and took the time to make sure everything was set up correctly. Not only did he get our phones activated without any issues, but he also found us a better deal than what we originally had!
Customer service like this is hard to find these days. Martin went above and beyond to help us, and we left the store happy and with money saved. If you need assistance, I highly recommend asking for Martin. Thank you for making a stressful situation so much easier!”
“Our family switched providers and the results show. The speeds and consistency of the network are excellent. The whole team was very friendly and helpful with finding the right plan and scheduling the installation. After the installation, Andrew with the networking department has been very helpful with further improving speeds and explaining future network projects. As a rural household, it's nice to have internet you can rely on that meets the demands of the twenty-first century!”
“Excellent service I bought 3 phones I love the selection,,, Eddy helped me with everything I needed with my phones. The boost mobile lines are a great savings. Eddy helped me with what's needed into my phones.”
“My respects to the girls who work in this store, very excellent service, pleasant attention, very good atmosphere, you really breathe and there is nothing left but to thank you for so much kindness and I will name these 2 excellent girls who are worth mentioning, so thank you Johanna , Thank you Alicia for a brilliant and excellent service.”
“The store has been extremely helpful in my case. I give the sales women Jacky & Iki the fame for being very patient with me. I HAVE BROKEN OVER four phones in the last six months so I've been buying photos left right but they continue to be helpful an patient as i come back for every problem.great store keep up the great helpful spirit my wife and grown children also find them cool & helpful and pleasant. 5 star spot...”
“We’ve always been happy with the service that we’ve received from Verizon; in store and by phone. However, we have to say the personal service that we received in person by Joshua at the Porter Ranch, CA store has been amazing! He has gone above and beyond what we’ve ever seen a Verizon employee do in helping us upgrade. A huge shout out and thank you to Joshua!”
“The staff was very helpful when I needed to upgrade my cell phone and add an additional line. Juan walked me through set up and was helpful in making sure I was completely satisfied.”
“I see some pretty bad reviews but I had them for 7 yrs without issue. My box went out once and an AT&T rep was right out to fix it. My bill would only go up a few dollars compared to the big boys who love the promotional game. Finally switched to go with Tmobile for $20 less a month. I have 4 teens too so we stream a lot. Only around 5pm would there be some lag but not too bad.”
“I had an excellent experience with this worker at spectrum company. They were professional, respectful, and extremely hardworking throughout the entire process. They paid close attention to detail, communicated clearly, and completed the job with great care and efficiency. Their positive attitude and dedication to providing outstanding service really stood out. I truly appreciate their commitment to quality and customer satisfaction. I would highly recommend them to anyone looking for reliable and exceptional service.I visited between 6:00 and 7:00 a black lady which help I really appreciate her thank you so much”
“We had an excellent experience with Kimberly at the Spectrum store while trying to set up internet service for our new home. We ran into some issues getting everything established, but Kimberly went above and beyond to make sure everything was taken care of.
She was incredibly patient, knowledgeable, and determined to find a solution. Instead of simply telling us there was a problem, she took ownership of the situation, worked through it with us, and made sure we left with everything set up correctly. Her communication, professionalism, and genuine willingness to help made what could have been a frustrating experience so much easier.
Exceptional customer service like Kimberly's is hard to find. She truly exceeded our expectations, and we are so grateful for all of her help. Thank you, Kimberly, for making our move into our new home just a little less stressful!”
“David was so helpful!! I was able to get my claim started on my phone and preordered for the new iPhone coming out next week in less than 20 minutes. Thank you for your excellent customer service. You’re awesome !!”
“(Translated by Google) I give it 5 only because I would not like it to be closed completely, but in reality the store is not to blame for the staff that works it, IN MY OPINION PUT SOMEONE WHO PRODUCES YOU NOT A PERSON WHO WHEN YOU GO AND HAVE A CUSTOMER IT TAKES 2 HOURS TO SERVE THAT CUSTOMER AND ONE GETS BORED WAITING FOR THEM TO SERVE HIM AND THEN THAT STORE ONLY OPENS IT FOR A WHILE BECAUSE DISQ GOES TO THE BATHROOM OR TO THE LIQUOR HOW IS THAT GOING TO BE IT WILL OPEN AT 20 PM AND IT IS CLOSED AT 11 PM YOU ARE GOING TO 2 AND IT'S CLOSED! I really left disappointed I had to go three times to get them to attend to me (Original)Le doy 5 solo porque no me gustaría que lo cerrarán completamente,pero en realidad la tienda no tiene la culpa del personal q lo trabaja,EN MI OPINIÓN PONGAN A ALGUIEN QUE LES PRODUZCA NO UNA PERSONA Q CUANDO UNO VA Y TIENE UN CLIENTE SE TARDA 2 HORAS EN ATENDER A ESE CLIENTE Y UNO SE ABURRE ESPERANDO Q LO ATIENDAN Y LUEGO Q ESA TIENDA SOLO LA ABRE POR RATITOS PORQ DISQ SE VA AL BAÑO O A LA LICOR COMO VA SER ESO SE HABRE A LAS 20 Y A LAS 11 ESTA CERADA VAS A LAS 2 Y ESTA CERRADA! en verdad salí desepcionada tuve q ir tres veces pa lograr q me atiendan”