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“I went in to get a new phone today and Coty was very helpful and informative about the phone I wanted. The process was easy and fast. Looking forward to being a long time customer. Thank you for all your help Coty ?”
“Sharing coffee while getting concierge service on a driver install.
My consultant had great conversation while showing me the issues, where I can find information if I need it, and installing drivers. Perfect. 5 stars”
“Came into T-mobile switched my service over from AT&T.
Got my three phones started with service and Home internet with Gilberto and Omar.
Request one or the other you’ll be helped by everyone there.”
“I gave ITS a gold star because their technical support is the real deal. I reached out with an issue that had been slowing me down for weeks, and their team jumped on it immediately. No runaround, no transfers, no “please hold while we escalate this”—just straight problem-solving. They diagnosed the issue fast, explained everything clearly, and had me back up and running in less time than I expected.
It’s rare to find a support team that’s both genuinely knowledgeable and actually cares about getting things resolved quickly, but ITS nailed it. If you want a telecom partner that treats your time like it matters, these are the people you want in your corner.”
“Andre and Rico were the best ...
They helped a friend with a difficult situation that nobody even in Tech Support was able to.
Amazing customer service.”
“We call they answer Ruth away and very friendly Julian check for me and when I came he did GREAT Job taking care of me and he offer other products and we ended buying more from him great actitud ?”
“If you want top notch professional, personable and competent help, see the store manger, Arien, he is absolutely the best! I’ve been to other stores, there’s no comparison!”
“We rented a Starlink to provide wi-fi at an outdoor event at our school in Washington, DC. Ian provided great--and efficient--advice; the Starlink arrived on time as promised and returning it was equally as easy as receiving it. Highly recommend this business.”
“10 STARS!! New phone jitters! Moises assisted us, very knowledgeable kind caring listener professional. Fixed our phones!! What an AWESOME CUSTOMER SERVICE EXPERIENCE ????????”
“I had an amazing experience at T-Mobile thanks to Cameron! From the moment I walked in, he was friendly, professional, and genuinely focused on helping me find the best solution for my needs. He took the time to explain all my options clearly, answered every question with patience, and made sure I felt confident in my decision.What really stood out was his knowledge and honesty — he wasn’t just trying to make a sale, he truly cared about making sure I got the best plan and device for my situation. The whole process was smooth, stress-free, and actually enjoyable.
If you’re visiting T-Mobile, I highly recommend asking for Cameron. Top-tier customer service all around!”
“Our family switched providers and the results show. The speeds and consistency of the network are excellent. The whole team was very friendly and helpful with finding the right plan and scheduling the installation. After the installation, Andrew with the networking department has been very helpful with further improving speeds and explaining future network projects. As a rural household, it's nice to have internet you can rely on that meets the demands of the twenty-first century!”
“⭐⭐⭐⭐⭐
I had an amazing experience at this T-Mobile store thanks to Martin! After spending time on the phone with customer service and having our phone activation completely messed up, we were told to go into the store for help.
Martin stepped in and immediately turned a frustrating situation into a positive one. He was knowledgeable, patient, and took the time to make sure everything was set up correctly. Not only did he get our phones activated without any issues, but he also found us a better deal than what we originally had!
Customer service like this is hard to find these days. Martin went above and beyond to help us, and we left the store happy and with money saved. If you need assistance, I highly recommend asking for Martin. Thank you for making a stressful situation so much easier!”
“They really saved the day and the manager took the time to walk me through all the necessary steps and show me a few tips on how to better utilize Verizons services”
“Excellent service I bought 3 phones I love the selection,,, Eddy helped me with everything I needed with my phones. The boost mobile lines are a great savings. Eddy helped me with what's needed into my phones.”
“My respects to the girls who work in this store, very excellent service, pleasant attention, very good atmosphere, you really breathe and there is nothing left but to thank you for so much kindness and I will name these 2 excellent girls who are worth mentioning, so thank you Johanna , Thank you Alicia for a brilliant and excellent service.”
“(Translated by Google) I give it 5 only because I would not like it to be closed completely, but in reality the store is not to blame for the staff that works it, IN MY OPINION PUT SOMEONE WHO PRODUCES YOU NOT A PERSON WHO WHEN YOU GO AND HAVE A CUSTOMER IT TAKES 2 HOURS TO SERVE THAT CUSTOMER AND ONE GETS BORED WAITING FOR THEM TO SERVE HIM AND THEN THAT STORE ONLY OPENS IT FOR A WHILE BECAUSE DISQ GOES TO THE BATHROOM OR TO THE LIQUOR HOW IS THAT GOING TO BE IT WILL OPEN AT 20 PM AND IT IS CLOSED AT 11 PM YOU ARE GOING TO 2 AND IT'S CLOSED! I really left disappointed I had to go three times to get them to attend to me (Original)Le doy 5 solo porque no me gustaría que lo cerrarán completamente,pero en realidad la tienda no tiene la culpa del personal q lo trabaja,EN MI OPINIÓN PONGAN A ALGUIEN QUE LES PRODUZCA NO UNA PERSONA Q CUANDO UNO VA Y TIENE UN CLIENTE SE TARDA 2 HORAS EN ATENDER A ESE CLIENTE Y UNO SE ABURRE ESPERANDO Q LO ATIENDAN Y LUEGO Q ESA TIENDA SOLO LA ABRE POR RATITOS PORQ DISQ SE VA AL BAÑO O A LA LICOR COMO VA SER ESO SE HABRE A LAS 20 Y A LAS 11 ESTA CERADA VAS A LAS 2 Y ESTA CERRADA! en verdad salí desepcionada tuve q ir tres veces pa lograr q me atiendan”
“The store has been extremely helpful in my case. I give the sales women Jacky & Iki the fame for being very patient with me. I HAVE BROKEN OVER four phones in the last six months so I've been buying photos left right but they continue to be helpful an patient as i come back for every problem.great store keep up the great helpful spirit my wife and grown children also find them cool & helpful and pleasant. 5 star spot...”
“I had an excellent experience at Spectrum today thanks to Paul. I came in just to return my router, and he ended up saving me $35 a month on my 1-gig internet plan and explained everything clearly. He provided helpful information, great service, and went above and beyond. We need more customer service reps like him.”
“I see some pretty bad reviews but I had them for 7 yrs without issue. My box went out once and an AT&T rep was right out to fix it. My bill would only go up a few dollars compared to the big boys who love the promotional game. Finally switched to go with Tmobile for $20 less a month. I have 4 teens too so we stream a lot. Only around 5pm would there be some lag but not too bad.”
“Josh B. at 19943 Rinaldi in Porter Ranch is a complete asset to Verizon! Please recognize and acknowledge him and his excellent service. We had a bad experience at a different store while upgrading phones and left with horrible frustration and issues. We later ended up at Josh’s store in Porter Ranch. He was able to fix our issues quickly and efficiently. Faith restored! Thanks so much for your help and patience, Josh. We really appreciate you!!”
“There is an employee by the name of Steven that works at this Verizon, he is the best hands down!
Was patient while I tried to port my old number. Got me set up with a new plan! Awesome person who made my day getting set up with Verizon!
Give this guy a raise Verizon. Best customer service I’ve ever received!! Thanks Steven! Keep on rocking!”
“What a great experience I had today at this Spectrum location. My phone died, so I went in to get a new one and dreaded my visit. Well, I was pleasantly surprised to be greeted right away by Mr Hudson Fox and to receive the most comprehensive service which enabled me to make choices that personally fit my needs. The whole experience was actually enjoyable.
Thank you Hudson”
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“Medallion Fulfillment & Logistics is a great 3PL partner for small businesses and start-ups! Their warehouses on both coasts help us more effectively deliver to our customers with timely shipping. Being a family-owned and operated company, they get our needs as a new business, and have helped us every step of the way on the logistics and operations end of things. We trust them with our products and managing the customer unboxing experience. Highly recommend!”