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“I went to get a new phone, my guy Chris was more than awesome. Super nice, funny and super chill while also being beyond helpful. He was telling me about what’s best and most cost effective for my phone when I didn’t ask for any of it. Overall Chris is a great guy and a great employee”
“Rokform is my go‑to Christmas gift shop for the men in my life. It truly is a one‑stop shop, and I absolutely love their showroom in Irvine.
The team—Shady, Claire, Jessica, and Madelyn—are extremely knowledgeable and do a great job explaining the products and helping you find the right fit. My brother‑in‑law is a firefighter and motorcycle rider, and he has gotten incredible use out of the phone case and mount. I am very happy with the products I have purchased & will continue to purchase from them because of their high quality. Thank you Rokform!”
“Daisy girl! I didn’t forget about you ☺️ Daisy was an absolute blessing and lifesaver for me. She went way above and beyond to make sure I left there with what I needed. Daisy not only drove to another boost store to get me the iPhone I wanted, she came back and took extra time to call customer service as we needed a little extra help to get me taken care of. She was not only very pleasant and kind, she was funny and made my experience there (getting new service and new phone) awesome. A + Daisy… Boost Mobile needs more employees just like this awesome girl. Thanks Daisy… ~ Aimee”
“Patrick was amazing. Incredibly helpful with alot of upgrades, a new iPad and phone, and figuring out how to keep my cost all but the same. He was knowledgeable, friendly, efficient. A real joy.”
“I had to swap phone providers recently and Wen was super helpful and charismatic! She made the process not only easy but enjoyable. No issues with service so far, highly recommend this store.”
“Replaced, while I waited, the batteries in two of my Apple Tags and determined the issue with two others. I appreciate his patience in taking the time to explain to me the issues.”
“Came into AT&T Woodbury Irvine fully prepared to spend half my day there (based on past experiences). Jarryd proved me wrong—had everything handled in about 20 minutes. Fast, professional, and actually efficient. If you go in, ask for him.”
“Super happy, very good service in this store if they help, my phone had a virus ? and the boy was very attentive and cleaned my cell phone. Come to this store, thank you.”
“Vanna was amazing. I needed my phone to be replaced before work and she was calm and kind and took care of everything within a hour. Ty for the good care and customer service.”
“Unlike the location in Santa Ana, I took my phone here and Poyan was super professional, he gave me a printed ticket that they have possession of my phone and time to pick up (unlike the Santa Ana location, I asked for one and the guy said no need and made me wait for 4+ hrs and then told me it won’t be done that day). 45mins later I picked up my phone and it works beautifully. Poyan is professional and friendly and gets the job done on time as he quoted it. I highly recommend this place. The facility is also nice and clean and they provide wifi in case you want to wait.”
“Fantastic experience with Sam. My wife ran over her iPhone and cracked the case. I called him first and Sam said it would take 15 min and the price was about $120 service included. He warned me the screen would be slightly different in color than the original, and offered a higher model for a higher price. It’s an older phone so I said no. I dropped off the phone and shopped for about 13 min and came back and he was already done. That was about 6 months ago and the screen is still working great. My wife did notice the slight difference in color (I couldn’t tell but I’m sure if it was my phone I would), but she has no complaints. I had a great experience and would definitely come back if I ever needed more iPhone help.”
“I was at Verizon store located on 3770 w. Mc fadden ave suite h Santa Ana CA .
Was help by representative Mr. Fernando thru out the time I was here he had answered all my questions and very thoughtful. ?”
“Yes, Selene was the epitome of great customer service. She explained things clearly and answered all of my questions. She was very helpful and went above and beyond, all while keeping my concerns in mind. I didnt feel pressured or ignored. She deserved a promotion if you ask me. Thank you Selene for making me a happy member of the AT&T family.”
“I came in to open my business account, and Louis was very helpful. He chose the best phone number for my business. I would definitely come back and recommend him to others. Thank you, Louis! ??”
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I had an outstanding experience at Metro PCS by T-Mobile, all thanks to Khan. From the moment we walked in, he was professional, knowledgeable, and genuinely attentive to our needs. Khan went above and beyond to make sure my girlfriend got an incredible deal on her new phone, including a brand-new activation line and even waiving the fee—which we truly appreciated.
What really stood out was his honesty and dedication to giving us the best value possible without any pressure. It’s rare to come across someone who combines great customer service with real integrity, but Khan delivered on both.
If you’re looking for top-tier service and someone who truly looks out for you, ask for Khan. Highly recommend!”
“Best place to come if you need a repair pull up asap best service ? Best Shop in the OC ⭐️ highly recommend if you in the area you will not be disappointed I will be back. I got my iPhone 13 repaired here best quality screens and fasho your phone/ device is in good hands ?”
“I was having serious issues with my phone and had to switch lines and get a new one. Daniel was amazing and so helpful throughout. Anyone looking for assistance should search for Daniel if you’re in the store! He was amazing”
“Bardia was such a great representative, he was humble patient and kind. I was so impressed on how he handled an angry customer. He was humble and patient even though the customer was rude and disrespectful to him. He also helped me with my problem and went over and beyond to assist me
THIS STORE ROCKS☺️”
“Sal, the store manager, was excellent with us. Honest, professional, great customer service and very personable & engaging. Sal got us switched over from T-MOBILE and was very helpful. It's clear why this location is so highly rated. Great job, Sal.”
“The customer service at this Santa Ana Cricket location is very knowledgeable and professional. Ample time was given to transfer my service. I appreciate the girl who helped me. She was honest, sweet in her approach, and humble. Autopays $55 unlimited no contract is the best deal around. I regained a new Samsung for $20. Thank you Cricket in Santa Ana. It is clear customers settle here to smiling about.”
“I had an amazing experience obtaining a new phone after mine had been stolen. Chris went over and above to get me a great deal on a new phone. I am very appreciative of their customer service!”
“Very nice experience overall, they now sell Apple Watches and home internet ?? something we have been asking I took the Apple Watch in payments definitely saved me money”
11:00 AM - 6:00 PM
520 Spectrum Center Dr, Irvine
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“I young lady helped me with my data transfer and was the best service I’ve received from this store.
I don’t remember her name but she wore black framed glasses and a black hijab, thank you for your help !”
“It's funny, I read previous reviews before deciding to go to that location. Devon's name came up several times so upon walking in, I asked for him. After setting up my new cell- I know why he has received such glowing reviews. Not only is he professional, knowledgeable and personable but his customer service was outstanding!”
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“Very helpful. I was sent over from a Costa Mesa location, they didn’t have the phone I wanted. When I got to this location they helped me order it and got me a trade in and saved me money, the other location in Costa Mesa didn’t offer that to me. Noah was great and super helpful. Worth the drive for the good customer service.”