“Much better place to get small plumbing parts than a traditional retail shop (Home Depot/Ace). Only they had the exact toilet flush handle that we needed and I wish I knew about this place before wasting time at traditional retail shops getting nowhere!”
“I could say A LOT about the 120lb washer I ordered new online arriving used, dented, and leaking, but the truth is I'm just grateful the manager, Curtis, understood my predicament and took the intiative to make sure I got the help needed to send the 120lb washer back as soon as possible.
Thank you Max for the followup and a HUGE thanks to Louie and Randy for driving over and bringing the washer back with such a great attitude. We should all be glad to know such great service is here in Costa Mesa.”
“PAL’s is truly an amazing store with amazing employees! I’ve FaceTimed Casey and he has helped walk me through troubleshooting my Necchi machine when it was just user error!! He also sells the ABSOLUTE BEST longarm on the market, INNOVA ??”
“A special thank you to Saba and the Best Buy team. They have made the entire experience as seamless as possible, especially in the midst of being stressed out with moving around I must say I am extremely happy with the customer service here at Best Buy!”
“Great experience with Andy at Coast Vacuum and Sewing. He helped us find the right vacuum for our silk/mohair/wool area rugs. Not only was he so knowledgable and helpful, but he was so kind and showed so much appreciation for our business.”