11AM - 4PM
17901 Von Karman Ave #600, Irvine
Appliances
“Where do I even start?!?!?!
Pacific Sales is truly one of Southern California's hidden gems. Many people don't realize it's part of the Best Buy family, but it's an experience unlike any other home improvement or appliance store.
One thing I've learned is that Pacific Sales has two types of locations: SAS (Stand-Alone Store) and SWAS (Store Within a Store). I don't think enough customers know this...and they absolutely should!
The stand-alone locations are something special. They aren't your typical big-box appliance stores. Instead, they offer everything from entry-level to luxury appliances, premium plumbing fixtures, high-end outdoor patio furniture, and products you simply won't find at stores like Lowe's or Home Depot. Whether you're remodeling a bathroom, upgrading your kitchen, or just looking for inspiration, this place is incredible. Honestly, it's like an adult toy store for home remodeling enthusiasts!
I've worked in retail for many years, and I can honestly say the PAC Family culture is different. The employees genuinely make you feel like family. They greet you with a smile, learn your name, listen to what you need, and guide you without making you feel pressured. In today's retail world, that's becoming rare, and it makes a huge difference.
I've always wanted to visit the Irvine location because it's one of the largest Pacific Sales stores in Southern California. Let me tell you! IT was absolutely worth the drive!
My family and I were looking for a genuine OEM Toto toilet fill valve. We specifically wanted the original part, not a universal aftermarket replacement. The plumbing department had exactly what we needed in stock, which is another reason these stores are so valuable. They carry many of the specialty parts contractors and homeowners actually need. We installed it the same day, and it worked perfectly!
A huge thank you to Jackie and Bobby for helping us find exactly what we needed. Their kindness and genuine enthusiasm made our visit memorable. It's refreshing to walk into a store where people sincerely thank you for stopping by and make you feel appreciated.
I'd also like to recognize Adriana, Robert, Christina, and Mackenzie in the Yardbird department. Every interaction we had was warm, welcoming, and professional.
Pacific Sales Irvine exceeded every expectation. Outstanding customer service, knowledgeable associates, and an amazing showroom. We'll definitely be back. Highly recommended!”
“I’m been a vacuum depot customer for the past 10 years. They sold me a Sebo vacuum and I’m more than happy with the product and the service. I highly recommend this place they’re very friendly and professional. They took care of my vacuum service in 1 day since I really needed the vacuum.”
“Randy at the truck rental station is awesome! Very polite and supplied superior service. Waited for me to get the truck back at night. I will be renting there again. Great place to get a truck. Randy is an asset to Home Depot. Thank you Randy!”
“Love coming here to shop for all things restaurant related stuff and equipments. Their plate collections are great and even greater is the customer service.
Hugo was helping me back and forth choosing and switching between products. He did it with a smile and he made sure I had everything I needed. Liz was the cashier who checked me out and I didn’t wait long before she saw me ready.
If anyone is not sure where to go when to shop for restaurant equipments, Action Sales in Irvine should be on top pf your list.”
“This review is for Shuib in the electronics department (specifically the health area). He was so patient and knowledgeable, helping me find the perfect size and color for my new Oura 5, and when I got confused with the gift card I had, he explained everything and I was able to be out with a new ring quickly. (He kept having to go back and forth, because of the confusion. Shuib is ethical and honest and hardworking!) Parking is easy here and it was fun to watch the grown men geek out over electronics…”
“Great experience with The Home Depot's curbside pickup! The ordering process was easy, and my order was ready quickly. After I checked in, an associate brought everything out to my car within just a few minutes. It was fast, convenient, and saved me a lot of time. Friendly service and a smooth pickup process—I’ll definitely keep using curbside pickup here. Highly recommended!”
“My oven wouldn't heat past 200 degrees making it imposible to cook properly their oven heating element repair service was quick andprofessional now the oven reaches the right temperature without a hitgh”
“Victor is exceptionally competent and fair. He did a great job troubleshooting my problem appliances even when the answer wasn’t what I wanted to hear. Great service.”