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9AM - 2PM
18651 Brookhurst St, Fountain Valley
Banks
“I recently had the pleasure of working with Jocelyn N. at SchoolsFirst Federal Credit Union, and I couldn’t be more satisfied with the experience. She assisted me in securing a loan, meticulously explaining every detail of the process to ensure I fully understood my options. Her professionalism, patience, and clear communication made the entire experience seamless and stress-free. Jocelyn N. is a true asset to the SchoolsFirst team, exemplifying the exceptional customer service the credit union is known for.”
“This is the only NFCU in the area so the bank itself can get a little crowded and depending on the time and day you go, you can have trouble finding parking as this NFCU is located in the back of a shopping center. I've only ever went inside once but it was clean, the clerks were nice and super helpful. There's two ATMs outside and I've never had any issues with them. Lately they've had cobwebs on them so I wish they could wipe those down every once in a while but it's exposed to the elements so it's to be expected.”
“This branch excels at customer care and support. They look out for their customers and reach out when there are concerns, especially for their elderly clients. David and Tammy are exemplars of customer care.”
“I had an excellent experience working with Mark Aguirre at the bank. He went above and beyond to help me and made sure everything was handled smoothly. He was knowledgeable, patient, and very professional. It’s great to receive this level of customer service. Highly recommended!”
9AM - 4PM
17430 Brookhurst St, Fountain Valley
Banks
“I had an excellent experience working with Christine Nguyen at Bank of America. She was professional, patient, and went above and beyond to help me with my banking needs. Christine took the time to explain everything clearly and made the entire process quick and stress-free. It’s rare to meet someone who’s both efficient and genuinely kind — she really made me feel valued as a customer.”
“This seems to be a customer friendly bank. It’s very efficient and service is pretty quick; but I was especially pleased by their wheelchair friendly setup and attitude!”
“I have been doing business with this branch for many years. Personally, I never have any issue worth complaining about. Most employees offer great service and are friendly.”
9AM - 4PM
16192 Harbor Blvd, Fountain Valley
Banks
“I had the best experience as a customer at BOA unfortunately I did have to close my account due to personal reasons. I sat down Ricardo Ramirez and we did open a new line of credit w/ a new card he provided me with so much information that I wasn't aware of and most of the time at the bank you just want to enter and leave. This time it was different I had the best conversation with him. He is very dedicated on what he does and really cares about the customers of BOA.”
“After reading the review, I was a bit worried about my first visit to this Citi branch. But to my surprise, I couldn't have received a better welcome! I am really pleased to receive enthusiastic help from all the staff here, especially Ms. Bao Khang Hong. Deserves 5 stars.”
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“I had the pleasure of working with Christopher D. Dome at the Fountain Valley branch while opening my account online, and the experience was absolutely outstanding. Christopher handled everything promptly, professionally, and made the entire process incredibly smooth and easy from start to finish.
What really stood out was how much time he took to explain all the benefits of the accounts along with the amazing perks that come with banking at Kinecta. After dealing with a very unpleasant experience at my previous credit union that I had been with for 15 years, this was truly refreshing.
Christopher made the process completely painless and stress-free, and his customer service was top tier. I’m genuinely excited to now be part of the Kinecta family and look forward to banking with you guys for years to come.
Christopher, thank you again for all your help today — I truly appreciate your professionalism, patience, and outstanding service!”