9AM - 5PM
18651 Brookhurst St, Fountain Valley9AM - 6PM
17860 Newhope St #102, Fountain Valley“I came in to open a membership and apply for an auto loan. Jonah was super helpful and efficient. In 30 minutes, I got my membership with checking and saving account, a physical debit card printed out right there and an approved auto loan with the lowest rate. I'm impressed and would recommend this credit union.”
“This is the only NFCU in the area so the bank itself can get a little crowded and depending on the time and day you go, you can have trouble finding parking as this NFCU is located in the back of a shopping center. I've only ever went inside once but it was clean, the clerks were nice and super helpful. There's two ATMs outside and I've never had any issues with them. Lately they've had cobwebs on them so I wish they could wipe those down every once in a while but it's exposed to the elements so it's to be expected.”
“Small little bank inside of Albertsons. Great place to come and skip the long lines at other US Bank Locations. I'm upset they are closing this branch and Nam is the beat Universal Banker there. He set up my accounts a couple months back. He is always so nice and friendly, I hope he gets to be in a US Bank Locstion near by so I don't have to find another banker.”
9AM - 5PM
18709 Brookhurst St #5A, Fountain Valley“This is the only NFCU in the area so the bank itself can get a little crowded and depending on the time and day you go, you can have trouble finding parking as this NFCU is located in the back of a shopping center. I've only ever went inside once but it was clean, the clerks were nice and super helpful. There's two ATMs outside and I've never had any issues with them. Lately they've had cobwebs on them so I wish they could wipe those down every once in a while but it's exposed to the elements so it's to be expected.”
“My bank that I had been with for a long time transitioned my account over to Cathy Bank this week. I had some administrative issues during the transition, and I came in to this Fountain Valley branch for assistance. The bank teller, Winnie, was very friendly, kind, personal and helpful. The sales manager Sam was professional, polite, very articulate and quite proficient at what he does. Both Winnie and Sam helped me with my online banking registration issues and other administrative problems with the transition. Everything went smoothly, and both Winnie and Sam took extensive time to explain and answer all of my inquiries. One of the reasons why I bank with small, local banks is the personal level of service, and not having to wait in long lines. I can't speak for the other locations, but this Cathay Bank Fountain Valley location (next to Costco) gets 5* stars from me.”
Open 24 hours
10060 Slater Ave, Fountain Valley“Came in here just right now to cash my boyfriends check and Donya was so lovely. Made a good conversation and was really sweet to us. I will come back to this location for sure!”
“Had to make a deposit and they had a drive up ATM (most do not). Was able to (fairly quickly) conduct my transaction before cars started piling up behind me (only one lane). I did not see an outside ATM to walk up to.”
“There's a banker there named David Blanco, best banker ever. He had a nice fade and was very helpful and supportive, very handsome as well. 10/10 would come again.”
“I placed an order two weeks ago for foreign currency and it arrived very quickly and they held it for two weeks before I came in to pick it up. Staff was professional and although I was in a hurry, they accommodated to me quickly and had me in and out in under 5 minutes. I normally do not rate banks, but this was a good experience and people ought to cut this branch some slack.”
Open 24 hours
17474 Brookhurst St, Fountain Valley“No Waiting times, very helpful and 5 stars customer service, shout-out Tom miss T. Trang who helped us throughout and make it easier for us to do all our transactions thanks to all of you.”
“I placed an order two weeks ago for foreign currency and it arrived very quickly and they held it for two weeks before I came in to pick it up. Staff was professional and although I was in a hurry, they accommodated to me quickly and had me in and out in under 5 minutes. I normally do not rate banks, but this was a good experience and people ought to cut this branch some slack.”
“I placed an order two weeks ago for foreign currency and it arrived very quickly and they held it for two weeks before I came in to pick it up. Staff was professional and although I was in a hurry, they accommodated to me quickly and had me in and out in under 5 minutes. I normally do not rate banks, but this was a good experience and people ought to cut this branch some slack.”
Open 24 hours
17400 Brookhurst St, Fountain Valley“Omar Landa helped me with my questions and took the time explaining every single question. He was very thorough and patient and professional. The service at this branch was excellent. I went to teller a few times and they were also very professional. The line moved quickly. Will definitely come to this location in the future.”
“Banks generaly don't receive good feedbacks, but i'll give this FV CITI a solid 5 stars.My main agency is in Irvine, but i live closer to this one, so i go there more often when i have a question or issue. The people there are ALWAYS very helpfull and friendly.”
“Just got off the phone with Regina who works there. Thanks Regina you were so incredibly helpful and knowledgeable! She was so patient and she walked us through the mobile app to order checks. Would recommend”
“Generally a good experience but today two of the three outside ATMs suffered card reader malfunctions so they're down to one outside ATM otherwise usually good.”
Open 24 hours
17984 Magnolia St, Fountain Valley“I had the best experience as a customer at BOA unfortunately I did have to close my account due to personal reasons. I sat down Ricardo Ramirez and we did open a new line of credit w/ a new card he provided me with so much information that I wasn't aware of and most of the time at the bank you just want to enter and leave. This time it was different I had the best conversation with him. He is very dedicated on what he does and really cares about the customers of BOA.”
Open 24 hours
10545 Slater Ave, Fountain Valley“Omar Landa helped me with my questions and took the time explaining every single question. He was very thorough and patient and professional. The service at this branch was excellent. I went to teller a few times and they were also very professional. The line moved quickly. Will definitely come to this location in the future.”
9AM - 5PM
17430 Brookhurst St, Fountain Valley“No Waiting times, very helpful and 5 stars customer service, shout-out Tom miss T. Trang who helped us throughout and make it easier for us to do all our transactions thanks to all of you.”
9AM - 5PM
16192 Harbor Blvd, Fountain Valley“I had the best experience as a customer at BOA unfortunately I did have to close my account due to personal reasons. I sat down Ricardo Ramirez and we did open a new line of credit w/ a new card he provided me with so much information that I wasn't aware of and most of the time at the bank you just want to enter and leave. This time it was different I had the best conversation with him. He is very dedicated on what he does and really cares about the customers of BOA.”
“Great place to do business. The staff is always very helpful and pleasant without overdoing the chit-chat. My only negative comment is the wait times to see a banker can sometimes be long.”