This Verizon store in Costa Mesa is noted as a corporate location, which distinguishes it from other franchised stores in the area that may close early or lack inventory. Customers can visit for mobile devices, 5G home internet, and business services, with options for online orders, in-store pickup, free two-day shipping, and same-day delivery where available. Reviews highlight that the team provides fast and super quick service, with workers described as super nice, extremely hospitable, and calm. Staff members are noted for being knowledgeable about products and promos, listening to customer needs, and communicating expectations clearly. They are recognized for going above and beyond to help, including with insurance replacements and troubleshooting phone issues. The overall experience is reported as efficient and helpful, leading customers to recommend the store to friends and family.
Not great service. Lots of very young people that shoo me away. They haven't been able to answer my questions.
June 2024
This is the best Verizon store I’ve been to, very helpful management and staff. Would not recommend any other branch.
February 2024
Oscar! Patient gentleman with glasses is lowkey a super hero. Has helped me multiple times. I am sometimes irresponsible with my phone. He pushes me to be better. He has definitely saved the day once again! I only want to deal with Oscar when it comes to Verizon! You rock!