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10:30AM - 5:30PM
20301 Stevens Creek Blvd, Cupertino
Bicycle Shops
“While building a bike the service and attention to detail was super solid. Mike did a fantastic job as we negotiated all the options and kept me aware of progress. Chris, fit me on my bike and initially it was a bit uncomfortable, however, some of my little pains went away and now I really like the position. Great bike shop!”
“I just took delivery last week of my Vintage Electric Cafe and I could not love it anymore. The staff at Vintage made the purchase so easy and better yet the shipping from SoCal to New York seamless. They contacted a fantastic local bike shop that assembled the few items that still needed to be done and delivered my beautiful Cafe same day and flawlessly explained the ins and outs of my new ride. I’m a big boy at 6’3” 250 pounds and the pedal assist took a little getting used to but once I got the hang of it, it has been a piece of cake…I’m getting the workout I need and some assist on the bigger hills. The bike it truly a piece of art. Thanks to Eddie and Cam for making this purchase easy and enjoyable. Not the least expensive e bikes, but top quality and you get what you pay for…I’m already shopping for a second. I have 5 motorcycles and have as much fun with this bike as any motorcycle. This little e bike will get up and move so be careful as take it slow…you will be smiling ear to ear!”
“Fast, friendly service, and very fair prices. I've had four different bikes in there for service, with several of them being antiques. They always do a great job.”
“Mike’s does a great job with the new bike selling process, including test rides. Service quality also has been great, though wait times can be long. Overall, they’re a great neighborhood bike shop.”
“I had a great experience today at Wheel Away bike shop. I brought my Giant Anthem MTB in for a tune-up because it was stuck in one gear and the dropper post cable was messed up. The staff explained that the issues might be fixable during the tune-up and told me I could pick the bike up the next day.
To my surprise, I received a text later the same day saying the service was already completed. When I picked up the bike, everything was working perfectly, and the final cost was exactly what they had quoted.
I’m very satisfied with the service and will definitely come back for future bike maintenance. Thanks to all the staff!”
“Tom at Velo Tech is awesome! He is super friendly and super knowledgeable. I trust him with my 2007 Pinarello. He upgraded my components and it rides like a new bike. Thanks Tom”
“George can and will work on anything bicycle related. He also has parts and accessories that you will find nowhere else (other shops will even send you here). If you are into vintage bikes or Eroica, George can not only help you prepare a bike, he has some nice vintage bikes in stock. He is one-man operation, so it can be helpful to call ahead and make sure that he is there (he almost always is during posted hours, but a couple of times over the last 25 years, the door was closed and locked. Stuff happens.”
“I came in on a whim to potentially get a second bike. I was impressed by their selection and how great their prices were. I couldn’t resist picking something up while I was there. They were great in helping me and the lady went out of her way to help me make a decision. She gave me two bikes to test ride and they’ve got a parking lot to ride around in. Ultimately went back in and picked up a 20” bmx bike. The guy working at the station helped to install pegs and adjusted my seat perfectly. The whole rest of the day I’ve just been riding. Thank you guys!”
“Repeated acts of kindness, support and good service deserve some recognition! Thank you team for all your help with not only with my purchases but with my servicing needs as well. Hope you all thrive for a very long time to come.”
9:30AM - 6PM
116 Carroll St, Sunnyvale
Bicycle Shops
“I picked up the bicycle I had taken in for repairs yesterday. It turned out that a part which I had paid to have repaired several times before was actually defective, and this time they handled it completely free of charge. When I asked, “Are you sure it’s really free?” they smiled and replied, “It was wrong to have charged you before, and what matters is that you can ride safely.” Since I bought the bicycle here in January 2024, I have relied on them for all of its maintenance. The reviews are clearly divided into two camps. I think some people who view it as just an ordinary bike shop may be dissatisfied with the way they run their business. It is also true that because they treat each customer carefully, their work can take time. I also believe they do not cut corners in favor of profit. There is even a sign that says “the shop chooses its customers,” which I take as a sign of their professionalism. All of the staff provide very courteous service. I like this shop.”
“We had a problem with a new bike related to parts availability issues . The Bike Connection went above and beyond expectations to make things right. Thank you! We will be long-time customers.”
“Shop team (thanks, Scott!) all really know their stuff with Canyon brand bikes. No major upsells on used bike maintenance or safety tune ups / checks, just good vibes of go out and learn your new-to-you MTB. Will be going back for maintenance I can’t do on my own (eg shock services) and plan to buy my next bike here when the time comes. Hopefully not for a long time.”
“This place has a great selection and great service from Gio and the management. Love how many different bikes they have, some I recognized and others I’d never seen before. Some great sale deals too. ?”
“Super nice guys, so fast, friendly and prices seem fair. They could easily fix something on my old bike that other bike shops didn't know. My favorite bike shop in Palo Alto so far and will definitely come back. Thank you so much!”
“Gavin was so helpful getting my bike tuned up! I’m new to road bikes and he gave me a lot of helpful tips and ride recommendations for the area - highly recommend! Thanks again!”
“I bought an e-bike off of FB marketplace and brought it in for an assessment. The handle bars and front tire were assembled backward (lol) but Omar and the rest of the team were kind enough to fix it for me and check for any other potential issues. They taught me a lot about bikes along the way and gave me good tips as I’m new to the area and also to biking as a form of transportation. Would highly recommend coming here for any and all bike needs!”
“Finding bikes that are reliable but affordable as well isn’t easy in this valley. They have both but with a friendly family atmosphere. They have good maintenance service prices too.”
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“We are happy to find this bicycle store. We were able find the bicycle that we wanted. The staff are very helpful and knowledgeable about the products. Buying a bicycle was a great experience for us. I would recommend buying your mountain bike at Trail Head Cyclery.”