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“I needed a big item shipped and was trying to reduce the cost as much as I possibly could. I had no idea how much shipping prices were and I was about to lose the sale of a purchase due to costs being so high. Cole provided me with the most exceptional customer service and beyond exceeded my expectations. Not only did I get what I needed shipped, but it was way more cost effective than I could have ever imagined.”
8:30AM - 6:30PM
28241 Crown Valley Pkwy F, Laguna Niguel
Mailbox Centers
“P.J. Was fabulous! She was patient, professional and very knowledgeable about shipping my package to Austria. She made sure that all the t’s were crossed and i’s were dotted. Through it all she was wunderbar. Thank you P.J. for always being kind and making sure my packages reach their correct destinations. Shout out to Will. You are very kind as well. Even when someone tries to mail a package overseas at five minutes until closing. Sorry Will won’t happen again.?”
8:30AM - 6:30PM
27068 La Paz Rd, Aliso Viejo
Mailbox Centers
“The staff was super friendly, and helped me send some mail right as they were closing. There was no pressure, they were extremely nice and accommodating. Thank you!”
8:30AM - 6:30PM
21163 Newport Coast Dr, Newport Beach
Mailbox Centers
“Brooke helped me today and she was unbelievably patient and helpful. She took my phone and downloaded copies and move them for me organized all of the documents so I wanna thank you Brooke.”
8:30AM - 6:30PM
30767 Gateway Pl, Rancho Mission Viejo
Mailbox Centers
“The staff are friendly, professional, and work efficiently without long wait times. Most importantly, they helped us pack our boxes, which USPS cannot do. The service from UPS is outstanding. Greatly appreciated all your help.UPS is the best.”
8:30AM - 6:30PM
668 N Coast Hwy, Laguna Beach
Mailbox Centers
“Incredibly friendly and patient staff. They clearly helped me and guided me through my international shipment. Dylan and Massimo deserve a raise for there kindness : )”
“Noel & Laura were very helpful assisting with setting up our new business & personal private PO Box at AIM Mail Center Laguna Niguel. Very professional, courteous, and eager to help. Full service with sending and receiving for all logistics carriers. Thank you.”
“Short Story: YES! GO HERE!!! OWNER IS AN EVERYDAY HERO. Long Story: While traveling through the area last weekend I had true emergency need for a notary and overnight mail. I went to not one but TWO nearby competitors who could NOT help me... and then, Mission Wrap & Mail to the rescue! Friendly, Helpful, Professional, Fair Price, Open Saturday... and above all... there when I needed them. I am thrilled to report my emergency need was met and problem was solved AS A DIRECT RESULT of having found Mission Wrap & Mail... had I not found this place and this solution, my deadline would have missed and I and my family might have suffered a significant hurt as a result.”
“I had such a fantastic experience at this post office thanks to a truly outstanding young man named Mohammed. From the moment I walked in, he greeted me with genuine kindness and professionalism. He went above and beyond to help me ship out my package, making the whole process easy and stress-free.
Mohammed was patient, knowledgeable, and incredibly courteous. He took the time to double-check everything, ensured my package was secure, and even offered helpful advice to make sure it arrived on time. It’s rare to come across someone who takes such pride in their work and genuinely cares about helping others.
This level of service is something you don’t see every day, and it absolutely made my day better. The post office is lucky to have him—thank you, Mohammed, for your kindness and excellent service!”
“The crew at UPS are superior in expertise on helping elderly men like me who don't know how to use the internet. Gentleman named Ash is so far number one on my list is nothing he can't do to make my life easier thank you so much for hiring such a gentleman have a wonderful day”
“This shop is a GEM for working professionals and frequent Amazon returners. I regularly ship urgent, sensitive documents via UPS and FedEx, and this has become my go-to spot.
Ignore the older one-star reviews—the shop changed management during COVID and is now run by Lauren, who’s brought great energy and service. The team is always helpful and friendly.
I’ve never had a package go missing here (can’t say the same for a FedEx Ship & Print location I used to use). I’ll definitely keep coming back.”
“This store is extremely convenient with hours and services. Staff is always helpful to me and kind even when extremely busy. I’m a little thrown off by some of the comments saying staff isn’t friendly. For now they definitely have my 5 stars.”
“It's great to have this UPS store in our neighborhood, they are especially good with Amazon and other returns. Ms. Courtney did an amazing job today handling a large holiday crowd with a big smile and somehow getting everybody's items arranged and with grace and charm!”
“We used the UPS store for notary services when our bank couldn't accommodate us. Andre (Andy) was amazing: efficient, knowledgeable and quick. He had us in and out in a jiffy and accommodated my disabled relative at a lower counter without having to request it. Super service, clean, well-lit store. Highly recommend!”
8:30AM - 6:30PM
26895 Aliso Creek Rd # B, Aliso Viejo
Mailbox Centers
“Seth is the best when it comes to notary services. He was fast, efficient, and knew exactly what to do.
Mason went above and beyond helping us.
10/10”
“I come here all the time! They are really great help! The ladies behind the counter are quick, efficient, friendly and very knowledgeable! I come here to take care of all my printing, copying, faxing and scanning. The rates are super fair and affordable!”
“James here is SO kind and helpful. He’s helped me tremendously with amazon returns and massive sized items. He is innovative, helpful, thoughtful and has a great sense of humor. I come here from riverside county because the young men who work here (led by James) are always so quick, thorough and pleasant. Seriously they’re the quickest moving ups store I’ve witnessed.
Thank you to you all!”
“The Post Stop is a hidden gem!
If you’re tired of long lines and corporate coldness at the big-name shipping centers, do yourself a favor and head over to The Post Stop! Not only do they handle all your shipping, packaging, and notary needs with speed and professionalism—they do it with personality.
Julie, the rock’n’roll queen who runs the place, is an absolute legend. She’s got the energy of a concert headliner and the charm of someone who clearly should’ve been crowned Miss Teen USA. Friendly, fast, and fierce—she makes errands something to actually look forward to.
Support local, skip the hassle, and let Julie show you how it’s done. ???”
“Dropped off a return and the young man working was super helpful and quick. My toddler starting to throw a fit and he gave him a little bit of bubble wrap to keep him occupied and o was super thankful!”
“I think we can all agree that UPS is a great shipping and printing alternative for many other places in a more smaller environment where people may want something done quickly and are short on time.
In my city, we have quite a few shipping locations for packages (like the 12x12x12 I sent out today). For me, this location is very close to where I live and typically has 3-4 employees working on prime shipping days. The process is quick, there's no b.s., and the employees are honest. The reason I chose this location today is because I wanted a dependable way to ship internationally - from San Clemente, California to Ontario, Canada. The package hasn't shipped yet (since I just dropped it off) but I have full confidence in this store and UPS's capable fleet of workers.
In terms of specifically this store, the layout is simple and the upkeep is very clean. Everything clearly marked and zoned-out into sections where customers won't run into much confusion. Great work. In the past, I have used this store for many things other than international shipments such as small batch printing and short-hand office supplies - mainly because I used to work in the plaza.
The only recommendation I give to customers is just be aware that the parking lot can be a hassle due to many other businesses needing the space, so be careful when navigating the parking lot in your vehicle and on foot. This is not something this UPS location can fix - this is just something I hope people considering when using the OCP at any time.”
“Every time I've visited this store, the staff is friendly and helpful. This time, I needed a passport photo and wasn't sure if they offered that. It wasn't listed on the window display signs. Yes, they do. An employee took my photo and quickly processed 2 passport photos, with no issues. I had just spent almost 45 minutes at another place, but they couldn't get their printer to work. I will recommend UPS Store for passport photos in the future.”
8:30AM - 6:30PM
24881 Alicia Pkwy E, Laguna Hills
Mailbox Centers
“Every time I come in, I see Caden working, and he is always incredibly hard-working, friendly, and super helpful. I usually stop by around the same time whenever I have returns or things to mail out, and I’m always greeted with kindness. They do a great job of getting me in and out quickly, which I really appreciate.
Thank you all for the great service — it never goes unnoticed!”
“Luis was super helpful after one of his co-workers had messed up a document submission for LiveScan. The initial mistake has cost me weeks of headache but Luis was able to help fix my issue and made sure to take care of things for me. Appreciate his calm and polite demeanor ? he gets 5-stars but wouldn’t have had this problem to begin with if the other guy hadn’t messed up initially:/”
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“Great service always really fast, the same guy has owned the franchise forever and does a really good job running it. All the employees are great and I never have any issues.”