Floor & Decor in Downey, California offers unbeatable prices on tile, wood, stone, laminate, and luxury vinyl flooring, along with cabinets, countertops, and installation materials. The showroom features a wide selection for both professionals and DIYers, with expert design services and free in-store pickup. Reviews highlight great, attentive, and engaging customer service, with staff described as going above and beyond. Employees help with the selection process, consider all the right details, and guide customers with genuine honesty and care. The experience is noted as excellent, with very helpful staff assisting customers in finding designs that fit their taste and with all the things needed for renovation projects. Homeowners and contractors choose this location for their renovation needs.
Great variety of tiles and products, Isiah was very helpful and patient.
August 2026
Customer service was on point. Rep was helping at all times with questions , and suggestions..
August 2026
We had an amazing experience at this location with the assistance of Jocelyn G. Jocelyn helped us design our bathroom, and was very knowledgeable and friendly. At the Santa Ana location, we did not have such a great experience with the designer.
