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“Amazing experience! The team was so friendly and welcoming, and they brought my vision to life perfectly. They did exactly what I envisioned and made the entire process enjoyable. I couldn’t have asked for a better wedding dress experience. Love the Glaudi team definitely recommend ?✨”
“Jocelyn is AMAZING!!!! I recommend asking for her when you visit the Downey store. She measured me, because I did NOT believe I was wearing the correct size bra. Apparently I had been wearing the wrong size for years, based on someone else that had measured me incorrectly. However we do sometimes change in weight over time also. So it's good to get remeasured from time to time. Especially when we know we have gone up or down in weight. Anyway, Jocelyn went out of her way in a few ways to ensure I was in the right size, and was very kind and genuine. A combination unfortunately we are not used to anymore. I had a wedding to go to, and needed the right fit for the ?. Thanks again Jocelyn, you're the best !!!!! ?”
“We had the pleasure to meet azucena,awesome customer service ,I will always recommend her to my friends,also many thanks to the ladies around the perfumes are so courteous and willing to assist you, congrats to the management.”
“I went to the Downey location to pick up my online order, I spoke to Brian who informed me that my order hadn't been processed yet and that he would go check on it, he returned shortly to tell me that it hadn't been picked yet and that he would go on the floor to see if it was there, I told him that online stated that there was only one of the items at their location but if by chance he found an extra one I world take it as well well to my surprise Brian did indeed find another one and also informed me that I had 25.00 Kohls cash so I only paid 5.00 for my 30.00 item. Brian went above and beyond which unfortunately almost unheard of anymore. Thank you Brian greatly appreciated.”
“I like this particular Old Navy. It's busy, but usually it has everything I'm looking for and more! At times I walk out with a bag I didn't expect to get. LOL! To me, the best time to go is when they open. During the holiday's that would also be the BEST time or order online! Happy Shopping! ??”
“I love this store, it has everything, clothes for children, seniors, young people, ladies, there is jewelry, children's shoes, tennis shoes, cosmetics, handbags, electrical appliances, mattresses, furniture, curtains and more.”
“It's been a year since I promised to return, and so I did - finally.
It seemed the store had expanded in size. Apparently the service and courtesies extended to me that grew. Mind you, my previous visit was very accommodating - big shout out to Jen.
This time around, scored more cool merch and the shoe care travel kit (highly recommended).
Special mentions: (Go Team Go!)
Jen - Eric - Albert - Paulina
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I vote Jen for not only a X-mas bonus, but a promotion as well.
She's quite efficient, and courteous.”
“Walked in and out in less than 15 minutes almost no wait in line!!Given this store is always soo busy i felt it was really clean the drawers werent all stuffed nothing on the floor.9/10”
“Employees are very courteous and patient. They answer all of your questions and aren't rude even though they are very young.THAT BEING SAID ordering online has been a bit of a mess. I know this isn't a review of their website but it does cause s lot of issues with in store returns, not to mention holding up the line. My most recent orders took forever to arrive to the point where I contacted customer service and they told me they were lost and would RESEND even though I didn't want them to.When the items finally arrived and I tried to return, some items could not be returned. Idk if I have already been refunded for those it's because I did not see a refund in my bank account for those particular items.Refunds also take about a week to process if you pay with credit card which is really annoying. I felt really bad for the employee that helped me today because he was really confused (so was I) so I just left with the items he couldn't return so I wouldn't hold up the line.”
“On Wed Aug 7 2024 between 2pm and 3pm I entered looking for a particular band shirt, the young lady by the door said they did not have any but to check the competing store down the way or to check the kiosk for custom made shirt as a last resort. Now thats what I call 100% amazing customer service to go to hat extents to satisfy my need. Amazing I will be back and buy a lot more shirts from there, I was like am I dreaming right now Im used to the lame service so I did not know what to say I was surprised so I said thank you and walked out with a new perspective ?I hope other stores learn that is not always good to push and sell but to be helpful. You have a customer for a long time ????”
“Always good dudes. They have helped me out many times with legit checking. Finally got a chance to buy something during their Black Friday sale. Fire pairs for fire prices. Appreciate you!”
“Gypsy Queen Boutique is a hidden gem in the world of fashion. This charming boutique exudes a bohemian flair that sets it apart from the ordinary. The selection of clothing and accessories is curated with an artistic eye, offering unique, one-of-a-kind pieces that cater to various tastes and styles. The quality of their items is impeccable, and it's clear that the boutique takes pride in selecting pieces that not only look good but also feel comfortable to wear. The customer service is exceptional, with the staff providing personalized styling advice and a warm, welcoming atmosphere. Shopping at Gypsy Queen Boutique feels like a delightful adventure, and I always leave with something special to add to my wardrobe. If you're looking for fashion that's distinctive and inspired, this boutique is an absolute must-visit.”
“I want to sincerely thank Destiny for the help she gave me. I placed an online order, and when I arrived to pick it up, according to the app one of my items was not available. Destiny took the time to look for it and she found it. Employees like her are very hard to find. She always kept a smile and was very kind. Thank you so much, Destiny. Blessings to you 🫶🏼”
“Express in Downey has become my go‑to spot for men’s clothing. I used to shop at Banana Republic (and even worked there 20+ years ago), but Express now feels like the version of Banana I loved back then.
I shop in person to support local stores, and the staff here makes that easy. Angela Ulloa and Marlen are outstanding — friendly, knowledgeable, and genuinely invested in helping customers. Angela greeted me right away on my last visit and told me about an amazing promotion. If it weren’t for her, I would’ve walked out with nothing… instead I spent nearly $500 because she knew exactly how to help me find what I needed.
This is why I keep coming back. Great service, great people, and a store worth supporting.”
9:30AM - 9:30PM
9050 Apollo Way, Downey
Womens Clothing
“Most of everything in this store was marked down or at a couldn't believe price. Picked up a real nice memory foam cluster pillow for the wife, she loves it.”
10AM - 9PM
140 Stonewood St, Downey
Womens Clothing
“Why does everyone hate this one ? Lol I think it's good and always has stuff stalked. Ppl are nice too. This ones better than the one at the town center in my opinion lol”
“(Translated by Google) The quality of the clothes is good however the sizes are a bit wide.(Original)La calidad de la ropa es buena sin embargo las tallas son un poco amplias.”
“Adriana was really helpful and so kind!! I purchased a jacket for my mom but the zipper didn’t work I went to exchange it even tho I lost my receipt she understood and exchanged it, thank you!’”
“(Translated by Google) I love it, they always have very good service and the girls are always willing to help you(Original)Me encanta siempre tienen muy buen servicio y las chicas están siempre dispuestas ayudarte”
“This Ross is my favorite, the store is always clean and well stocked. But the real highlight is the employees. They’re always looking out for the guests, whether it’s making sure the lines move quick or ensuring their guest’s safety. Security is on it here! Special shoutout to the store manager Carmen for going above & beyond to help me!! Thank you Ross team.”
“I love all their styles and high Quality Dresses. I been buying dresses there for many years including my bridesmaids and they help with tailoring my bridal dress also. They are simply amazing love them 🥰”
“The staff here is so sweet and helpful. I had a concert to go to and no idea what to wear and the sales associate working was extremely nice and picked out the perfect look I probably would have never noticed without her help. The prices were so good too! An entire outfit for less than $100 was surprising. Thank you girls!”
“I wanted to check out some window hardware, the manager was very helpful, Eddie, he also gave me more time since it was just about departure time for him, and I had to use the bathroom. Then the next manager Just, a women was also just as friendly, both in lending me a plastic bag and giving me time to explain what I was thinking twice.The Charlotte Russe, items and displays are important to the store overall impressions to the outside world. I am aware of the important to improve the look on the inside and that is the reason for my visit.One good thing is that quality store looking glass and floors is on everyone's mind, everyone loves clean windows.”
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“I’ve been to many Hot Topic stores for shopping, and I can confidently say that one of the best ones is in Los Angeles. In terms of customer respect, it’s honestly the best. And the worst store I’ve ever visited was the one at Universal.”