Department Stores in Downey, CA

18 locations found near Downey
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“Havnt shop Kohl's in along time, many years. Pleasantly surprised! Sales Floor clean and well merchandised. Found what I was looking for. **Maybe the trick to shop here is early - when they open. Opening hours are at 9am!”

4 Good171 Reviews

“Hello hello …again shout out to an outstanding group of three awesome people here at this location! Stopped by to return some items and was assisted by Daniel, seeing my physical limitations he quickly assisted me with the returning the items and forwarding funds back to my bank account with 1,2,3…You’re all set! Thank you so much Daniel for your understanding and compassion and kindness to help out your customers and making things much easier for me…This wasn’t my only time I’d see Daniel? I’m getting things ready for my back surgery and needed a few items like great P.J’s and so on a cozy pillow to keep me warm during my hospital stays and goodnesses found everything down to the lucky stone I found in their jewelry dept. Mom and her best friend assisting me were ready to go…I took my time enjoy the jewelry pieces and there I met Erika who assisted me with buying my momma a beautiful ring and the one I truly loved for myself…Erika was extremely patient and helpful during my picking and trying on of certain pieces…finally decided for the right ones and momma had the opportunity to try her ring which fitted just right, Erika was helpful and attentive to my needs there …I asked for credit approval to get an additional discount opening the account. I saw her smile ? get bigger when I said yes let’s do this! Their system had a few cliches and Erika need help in the dept. Mariela was called over to help with imputing my data to get pre-approved! I was waiting patiently poor Mariela tried and tried until finally the system was up and running and was able to key in everything by hand scanner wasn’t working…Her professionalism was extremely noticeable and appreciated during the long waiting period. I was a bit worried that mom had already paid for my other items and I was still in jewelry dept. Finishing getting approved. Mariela assured me not to worry they could return all the items again back to the card that made purchase and then ring it up to the new one that I just opened and applied all the discounts on total items not just jewelry…who doesn’t like savings! That’s where Daniel returns to this story , greeting me super friendly since we had met earlier and he handle everything super professional and extremely helpful and caring was outstanding in making sure …I’d left their store super happy and also asking me what was wrong…wished me the best of luck and prompt recovery from upcoming surgery and “That’s why I love doing what I do best…being kind and appreciative to those who go the extra mile to help me and make my experience worthwhile and leave with a feeling of grateful gratitude! Yes this matters and believe me it matters a lot, thanks to these 3 musketeers who worked extremely well teamwork was amazing and their compassion for others should be phrased…why? Because life now a days isn’t the same…when you get a smile and great service you have to acknowledge it! Even people who we think we truly know, surprise us with not having any compassion…Wow if I get it from a stranger someone who doesn’t know me…but yet can somehow just say something kind and caring…That my loves is definitely something to cherish and to leave…with a smile from ear to ear?Thanks Again Daniel, Mariela & Erika ??I will be returning…Elena AKA “Nena” ?❤️”

3.8 Good188 Reviews

“They are exceptional! Tailoring your clothes changes the game. I've tried other tailors in Downey, this one is the best! I never worry about the results. I've had several clothes altered from casual to formal and I've been 100% happy/excited/impressed with the results!!!”

4.3 Superb50 Reviews

“Went there with all the intentions of getting what i was going for but it's hard when you come across some of the sweetest kind souls not sure what department this lady was in but she stepped out of her department to come ask if i needed any help and of course i needed help i kept circling the make up department like crazy!! I will most definitely come to her from now on think her name was pharaoh from Pakistan she definitely deserves a higher pay for being so attentive!!”

3.7 Good220 Reviews

“This J.C. Penny's store is a great place to shop. The bad thing is the fitting rooms are so distant, from the Mens department, but the customer service is excellent. ?”

3.7 Good190 Reviews

“I didn't buy anything, but it seemed well stocked with items that someone would like. I saw a lot of things I liked but just didn't have the money to purchase them at the time. Lol. I was with someone who was actually looking.”

3.7 Good142 Reviews

“Why does it have no cashier at night? an elderly or disabled person couldn't shop. Not everyone is keen on self checkout and you never get through without help”

3.7 Good128 Reviews

“They have a general selection of items. There have been times where they simply don't stock specific ingredients (star anise, coconut jelly, etc.) which was partially why I marked this location down a star. The other reason being that items are often out of stock.”

3.4 Good168 Reviews

“Fun browse for things you don't know you need in this famous discount chain from Japan. It always happens to me. Well organized, brightly lit and well stocked items marked with prices in ¥ with ¥ to $ conversion charts everywhere. Unmarked items are $1.75. Happy shopping!”

4.3 Superb10 Reviews

“The long line was so fast. Due to them having alot of self checkout! The self checkout employee was friendly and fast! They take off the alarms on clothes.I was impressed and thankful the lines were fast”

3.3 Good192 Reviews

“There are three individuals working at the Macy's department store in women's fragrance I would like to give recognition to. Associate Nora & Jessica Coty who helped me with Burberry Her & Burberry Hero gift sets and Raymond in YSL who helped me with the YSL Libre gift set. I want to take a moment to thank you all for your patience expertise. Your knowledge of fragrances was greatly appreciated you all made my shopping experience very enjoyable. Your kindness and willingness to assist me with fragrance recommendations were truly commendable. Your expertise in both the men's and women's fragrances was invaluable in making my decision easier. Thank you all for your help It's clear that you are all great assets to the team at Macy's. Your dedication to providing excellent customer service did not go unnoticed. Overall I want management to know, these associates played a significant role in making my shopping experience at Macy's enjoyable and memorable. Their dedication and expertise make them valuable assets to the team. Thank you all for going above and beyond to provide exceptional service. I hope my review makes it all the way to the big wigs at the top of the chain and I hope management personally gives you all the recognition and raises you all deserve. It's employees like yourselves that make a business flourish & prosper. If any management would like to contact me regarding this experience, please feel free to do so. Victor at (949) 310-2276 Thank you all again for your help! Wishing you all a Merry Christmas and a Happy New Year!”

3.4 Good21 Reviews

“I have shopped at this Ralphs location a few times. I stopped here not long ago vising a friend and it was ok. They have every isle organized. Produce ils is nice and i ordered some cooked food in the deli area. It taste alot better than some areas. NIce employees and good store. Always a pleasure to visit.”

3.1 Average56 Reviews

“Nice store. Well organized. Super friendly lady greeted me at the door; helped me find something for my son to wear for his homecoming dance .. pricey but money well spent. Highly recommend this store . Very nice things…Will be back.”

2.7 Average25 Reviews

“5 Stars for 3 associates that assisted me on a very crazy day when all the locals were flooding the store because of Tropical Storm Hilary.Associates Tarsha Cheyenne & Judy I really have to take the time to give the young ladies recognition for keeping it together when they were all getting bombarded from every angle by customers and still managed to provide exceptional customer service. I've managed for over 27yrs and I know first hand how hard it is to find key players. I really hope that top management takes the time to give these associates recognition and ensure you secure these associates give them a promotion and a raise these associates should be considered valuable assets to your organization especially after seeing that this store had very low ratings. This type of customer service by these associates will help bring your store ratings up. If your management fails to acknowledge these reviews I encourage you to go elsewhere, because it is very important that the organization you work for values their employees. Thank you all again for all your help Saturday! Keep up the good work”

2.5 Average45 Reviews

“4 minutes left on my 30 min lunch. Forgot my card. Had just enough cash to buy 2 out of 4 items. Cashier called for manager to accept "VOID" ALL TRANSACTION...she's scanning the floor as ppl in blue vests pass by...and then....she got SMART! She voided only the items I didn't purchase, paid, and made it back down the street in time!.Thank you girl in Electronics!! :)”

2.9 Average324 Reviews

“I see that this location has gotten a lot of bad reviews but I have not had any issues at this location. The only bad part about this location is that there is no layaway option here. Customer service is ok. Selection can improve. Lines are not always long. The shopping center has plenty of parking. If Cerritos, Compton or Pico Rivera are too far I would consider this location as a recommendation. FYI Burlington is one of my favorite places to shop!!”

2.4 Poor116 Reviews

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