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10:30AM - 7:30PM
8329 Firestone Blvd, Downey
Mens Clothing
“Went in to get a new suit and was immediately welcomed like I was family. I was able to get a single suit for such a good price. AND when I came back today needing some alterations on my pants, they helped me out with NO CHARGE. Best suit experience by a long shot!”
“I’ve been to many Hot Topic stores for shopping, and I can confidently say that one of the best ones is in Los Angeles. In terms of customer respect, it’s honestly the best. And the worst store I’ve ever visited was the one at Universal.”
“The most amazing staff I have ever encountered at a sports store! Everyone was so helpful and friendly, and the workers helped me find everything I need. I will definitely be coming here for all of my Dodger needs. I highly recommend coming here for any Dodger or other sports teams needs! I am so grateful I came across this store and cannot wait to go back!”
“I have rented a suit from the La Miranda location and was able to return the suit to the Downey location which is convenient. Overall this family business is the best of the best , and would not go anywhere else for a suit . I was able rent a suit 24 hours before both my brothers wedding snd my cousins wedding.”
“We had the pleasure to meet azucena,awesome customer service ,I will always recommend her to my friends,also many thanks to the ladies around the perfumes are so courteous and willing to assist you, congrats to the management.”
“I like this particular Old Navy. It's busy, but usually it has everything I'm looking for and more! At times I walk out with a bag I didn't expect to get. LOL! To me, the best time to go is when they open. During the holiday's that would also be the BEST time or order online! Happy Shopping! ??”
“I went to the Downey location to pick up my online order, I spoke to Brian who informed me that my order hadn't been processed yet and that he would go check on it, he returned shortly to tell me that it hadn't been picked yet and that he would go on the floor to see if it was there, I told him that online stated that there was only one of the items at their location but if by chance he found an extra one I world take it as well well to my surprise Brian did indeed find another one and also informed me that I had 25.00 Kohls cash so I only paid 5.00 for my 30.00 item. Brian went above and beyond which unfortunately almost unheard of anymore. Thank you Brian greatly appreciated.”
“It's been a year since I promised to return, and so I did - finally.
It seemed the store had expanded in size. Apparently the service and courtesies extended to me that grew. Mind you, my previous visit was very accommodating - big shout out to Jen.
This time around, scored more cool merch and the shoe care travel kit (highly recommended).
Special mentions: (Go Team Go!)
Jen - Eric - Albert - Paulina
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I vote Jen for not only a X-mas bonus, but a promotion as well.
She's quite efficient, and courteous.”
“Employees are very courteous and patient. They answer all of your questions and aren't rude even though they are very young.THAT BEING SAID ordering online has been a bit of a mess. I know this isn't a review of their website but it does cause s lot of issues with in store returns, not to mention holding up the line. My most recent orders took forever to arrive to the point where I contacted customer service and they told me they were lost and would RESEND even though I didn't want them to.When the items finally arrived and I tried to return, some items could not be returned. Idk if I have already been refunded for those it's because I did not see a refund in my bank account for those particular items.Refunds also take about a week to process if you pay with credit card which is really annoying. I felt really bad for the employee that helped me today because he was really confused (so was I) so I just left with the items he couldn't return so I wouldn't hold up the line.”
“Really nice store, parking lot pretty spacious.
Made this my foot locker. Don't forget to subscribe so that you can get exclusive locker on new arrivals and also upcoming sales and discounts.”
“I wanted to highlight the employees at this specific location. I’ve been to other stores around the area and the service isn’t always as warm and intended as here. This time around I was helped by Joey and Esteban, one of them helped me gather my son some shoes and he was amazing providing me education on the shoes and differences between them. He was unbothered by our request to try on multiple sizes and was very warming when talking to my son. This made what I thought would be a stressful situation turn into a pleasant experience. We also walked over to the kids section and the other employee assisted me with gathering another pair of shoes for my daughter. He was quick efficient and offered other attachments, and extended help. We left happy, quickly, without feeling overwhelmed and stressed so thank you for that.”
“(Translated by Google) The quality of the clothes is good however the sizes are a bit wide.(Original)La calidad de la ropa es buena sin embargo las tallas son un poco amplias.”
10AM - 9PM
140 Stonewood St, Downey
Mens Clothing
“Why does everyone hate this one ? Lol I think it's good and always has stuff stalked. Ppl are nice too. This ones better than the one at the town center in my opinion lol”
“Always good dudes. They have helped me out many times with legit checking. Finally got a chance to buy something during their Black Friday sale. Fire pairs for fire prices. Appreciate you!”
“GOOD AND BAD SERVICE:
Today my wife and I have bought 4 pairs of shoes. Ever, the sale clerk provided an excellent customer service but the lady that works with her is very unhelpful. He assisted us finding the right size of shoes and facilitated how we could avail of discounts which resulted us buying additional pair of shoes. However, the lady working with Ever was interrupting our check-out process by discouraging us to buy additional pair when Ever explained to us additional discounts. While we were shopping she was not helpful now that we were in the process of checking-out she interrupted impolitely. She should not be employed there,!. She does not know how to deal with customers to get them to buy more shoes.
Customer: titoski Sipalaynon.”
“I want to sincerely thank Destiny for the help she gave me. I placed an online order, and when I arrived to pick it up, according to the app one of my items was not available. Destiny took the time to look for it and she found it. Employees like her are very hard to find. She always kept a smile and was very kind. Thank you so much, Destiny. Blessings to you 🫶🏼”
10AM - 9PM
234 Stonewood St, Downey
Mens Clothing
“What a lovely store! I stopped in not too long ago in need of some help choosing an outfit for a special event at work. A delightful young lady named Hailey assisted me, and she was just wonderful! So polite, patient, and with a wonderful sense of style. She helped me pick out the perfect outfit, and my coworkers absolutely loved it! The atmosphere in the store was so pleasant, and everyone was so kind and welcoming. It was truly a lovely shopping experience. Thank you Hailey!”
“Adriana was really helpful and so kind!! I purchased a jacket for my mom but the zipper didn’t work I went to exchange it even tho I lost my receipt she understood and exchanged it, thank you!’”
“(Translated by Google) I love it, they always have very good service and the girls are always willing to help you(Original)Me encanta siempre tienen muy buen servicio y las chicas están siempre dispuestas ayudarte”
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“The team are very accommodating from the start until the end.
They help me picked the best suit for my wedding, even if they are out of the specific color I like, they still looked into their different branch just to get me satisfied, which is great! Definitely will be returning here.”