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10AM - 12PM 1 - 2PM
1765 E Bayshore Rd suite f, East Palo Alto
Post Offices
“If it were possible, I would certainly award Amber more stars. Amber was truly exceptional; I greatly appreciated her demeanor and the assistance she provided to both my daughter and me in renewing our passports. I was very pleased with the service she offered. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
“I run a small business from my home and I go to this post office branch weekly to do large mailings, send priority packages, etc. The staff there are ALWAYS so helpful, patient and pleasant.The customer service has always been excellent and professional and they treat each customer with respect and courtesy. I would go out of my way to go to this branch because of the staff alone!”
“The staff at the location are so patient and helpful. We went here after trying to get passport renewed at the Dusterberry Way location in vain. While the folks at Dusterberry had attitude and found every way to reject our renewal form, the folks at Newark patiently worked with the same form and got it done. Worth every mile of extra drive.”
“Tony, What an energetic person he is! Extremely calm, patient, and deeply attentive with customers. I have never experienced this type of outstanding service before—he handles the entire business so smoothly, almost single-handedly. USPS truly needs more people like him to achieve even greater milestones.”
“Could you please explain why there’s currently only one staff member assisting customers at the post office? The line has grown to about 15 people, and it’s been this way for quite some time. Are there any plans to return to having two staff members at the counter to help with the demand?”
“Went there Friday and 6 people ahead of me. Asian worker very organized and he managed to get line down then second worker came. Didn’t wait that long. Staff always nice st this one. Good job!”
“Kudos to the employee who searched for my mail in the office and contacted the person who distributes mail to confirm they had it. My mail, which included my passport, had missing information, which is why it wasn't delivered for a month. She took the time to help me, and I truly appreciate her effort!”
9:30AM - 1PM 2 - 4:30PM
3861 Smith St, Union City
Post Offices
“Great service here, very thorough, informative, and helpful.
I have never sent mail before… guy here was extremely helpful and didn’t make it complicated like I was worried it would be.”
9:30AM - 5PM
2995 Woodside Rd Ste 200, Woodside
Post Offices
“I had a great experience at the Woodside Post Office. Monique and Daisy were both super friendly, kind, and helpful. I had a question about shipping a package to Germany, and they took the time to walk me through the process and make sure everything was set up correctly.
What I really appreciated is that they accepted the discounted shipping level I was using — I’ve been to other post offices where they give you a hard time about that, but here, it was no problem at all.
The whole visit was easy, smooth, and just plain pleasant. It’s not often you leave a post office in a good mood, but this one honestly made my day. Thank you, Monique and Daisy — you’re the best!”
“Alicia was Awesome to everyone. Do they know they have a homeless guy in front..?? (..wearing a ? tutu..talking to himself..)? I think he needs housing & help.. Hello Menlo??”
“It’s okay. I like the ones that have the self service station as it’s much easier and this one does not have one. Still able to do what you need but be prepared to wait and stand in line for a good period of time.”
9:30AM - 1:30PM 2:15 - 5PM
364 Woodside Plz, Redwood City
Post Offices
“Usually has 2 windows open and a mailbox inside.Another mailbox and a Express Mail box are located steps away on Woodside Rd.Office closes for lunch from 1:30pm to 2:15pm!”
“Saturday afternoon, only USPS is open until 4pm. Others closed at 12:30 pm.10 people in line and 3 employees helping ring up the customers... I was out the doorin10 minutes”
“I have been using this post office for as long as it has been there and have found the staff to be mostly helpful, courteous, and friendly. Sometimes I have to wait 10 minutes give or take.”
“Efficient, professional, patient, and respectful service every time -- I've never had any issues at this post office and would highly recommend this USPS location & the team!”
9AM - 1PM 2 - 5PM
855 Jefferson Ave, Redwood City
Post Offices
“Visited today, and the women behind the counter was very polite, efficient and helpful.
She was working alone, but quickly worked through the queue of customers, each with a happy greeting and pleasant demeanour.
Thanks!”
“In a recent conversation regarding frustrations with mail delivery services, a postal employee addressed customer concerns about delays and inefficiencies at their local post office.
First Statement: The employee explained the limitations of the local post office, clarifying that it operates only as a retail window and not as a carrier annex. This means that while mail does arrive at this location, delivery carriers work from a different facility. If a delivery attempt fails, a notice is left, and packages are brought to the post office for customer pickup later, which can sometimes take up to two days depending on the workload.
Second Statement: The employee acknowledged broader frustrations faced by postal workers nationwide due to changes implemented by the current administration. They highlighted that recent layoffs and a shift towards hiring inexperienced temporary workers have exacerbated issues within the Postal Service, resulting in slower mail delivery and increased instances of lost mail. The employee emphasized that postal workers are actively protesting these changes in hopes of improvement but warned that challenges are likely to persist over the next few years.”
10 - 11:30AM 12:30 - 3PM
67 N Akron Rd, Mountain View
Post Offices
“Very nice and knowledgeable USPS employee answered all my questions
On getting the access to the Postal Office - I've just demonstrated my CA driving license, stated that I wanted to visit the Post office to check for my mail and I was allowed to drive in with no further questions”
“The bad reviews are justifiable, especially since the USPS website is not helpful at all. However, when you do know the correct pick-up hours, then there's not much to complain about. I had to pick up some mail because my address isn't fully validated or something, and it took under 5 minutes for them to find it all.
They should consider adding another timeslot, like on a weekend or maybe in the evening.”
“This is one of two Post Offices in the area that I know of that has a Self-Service Kiosk AND where the lobby is open 24 hours - AMAZING ? LIFE SAVER! The other Post Office with 24-hour Kiosk access is in downtown Mountain View. SO GRATEFUL! I can never make it to the post office before they close - so I LOVE LOVE LOVE the 24-hr Self-Service Kiosk. You can buy postage, get Priority Mail packaging and mail it all on your own. We are so lucky to have this available to us and I hope they never decide to close the lobby. Thank you USPS. Big fan of this service!”
“Fast service, courteous staff, clean store containing a self service kiosk proving a convenient alternative to the full service counter. I was in and out within two minutes, even though I was third in line.”
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“Rapid Drop off is extremely convenient.
Scan prepaid label -> select options accordingly -> print out receipt -> drop off in the bin nearby/pass to the USPS staff over the counter
In and out within a minute or two”