445 Parkway Plaza Suite 665, El Cajon CA 92020
“We got my husband a suit at Men’s District, and Angelina was amazing! She was so helpful, patient, and accommodating, especially since we had our toddler with us. She made the whole experience easy and stress-free. We received great service and walked out with the perfect tuxedo. Highly recommend!”
700 North Johnson Avenue Suite 1, El Cajon CA 92020
“The staff always greets the customer by name. They learn your style, preferred colors, etc. When my daughter went shopping for me they were thrilled to meet her and assist her.”
882 North 2nd Street, El Cajon CA 92021
“Vans Parkway Plaza (El Cajon) deserves recognition for exceptional customer service. I live out of state and was really stressed about an order, so I had to call the store directly. Celeste was the first person who helped me, and she was incredibly kind, patient, and genuinely empathetic. She didn’t make me feel like a difficult customer at all, and when it went beyond what she could do, she made sure I was connected to someone who could fully help. Amadeus, the manager, stepped in and completely turned the situation around. He was calm, professional, and extremely reassuring. He walked me through my tracking information and made sure I felt confident and taken care of before ending the call. The fact that this level of care and professionalism came from a phone call across states says everything about this team. Celeste and Amadeus both went above and beyond, and it absolutely did not go unnoticed.”
700 North Johnson Avenue, El Cajon CA 92020
“First We made the Mistake of going to Boot Barn Horrible Customer service Non existent actually Very Rude! (Full review on their google pg) Luckily There is A Boot World right across the street so we went there after. Chelsea was Great helped us find the leather cowboy boots we needed for a gift . She even gave us some education on how to properly care for them and what products to use which they also carry. We were Very happy to spend our $200 here! Thank you Again Chelsea We will Definitely be back!!”
367 Parkway Plaza, El Cajon CA 92020
“I’ve been to Vans in El Cajon mall couple of times and in two occasions I was helped out by Israel who went above and beyond! Very helpful, friendly and very patient! I had my three boys with me, he helped us find the right size and even ordered some to be delivered to my home for my oldest as his size was not in stock for the shoes he wanted, and on top of that, he offered us a great deal! Thank you Israel for your great customer service!”
862 N 2nd St, El Cajon CA 92021
“Carl replaced the heel tips on a pair of Natularizer pumps for me. His work was impeccable and very reasonably priced. I am so glad I went to Carl's and didn't try to replace them myself. I would have spent more $ and ruined the shoes. Thank you, Carl!”
526 E Main St, El Cajon CA 92020
“One of the best places to go and grab a suit! Very great customer service and the tailoring is always on point. Highly recommend this store and the friendly environment!”
563 Fletcher Pkwy, El Cajon CA 92020
“Great customer service, clean establishment and a wide selection of sneakers definitely a10/10 & I 100% recommend any and all sneaker heads go check them out !”
666 Fletcher Parkway, El Cajon CA 92020
“Looking for men's slippers. Had to wait for associate to acknowledge me and get his attention. There were several customers, he couldn't handle several requests to go find shoes, only one at a time. Found the slippers I wanted but had to wait for the correct size.”
363 Parkway Plaza, El Cajon CA 92020
“Props to Ivan! I had a tricky shoe exchange and he was so accommodating. He made what could have been a less than awesome experience into one that left me feeling great! He could not have been more helpful!”
941 Broadway Ste O, El Cajon CA 92021
“Oliver took care of me over the phone and I’m the Store. He was incredibly Professional and helpful. He took the time to take Digital measurements of my feet while Standing and while Walking. It is complete full service here and he made sure I tried enough sizes to get the perfect fit. I was able to find the Wide here which Nobody else has. I searched online on Amazon and Red Wings Website. None of them had Wide Sizes. I am so glad I made the Trip to the store because I guessed my size all wrong. Red Wings are incredibly well made in the USA. I have always had Irish Setters but decided to take the plunge and get the Iron Rangers. They are beautiful and as Solid as they come. Oliver answered all of my questions and was very patient. It was a very pleasant experience and I highly recommend this Brand and Location. Thanks again El Cajon!”
853 Arnele Avenue, El Cajon CA 92020
“We went in to buy a cowboy hat today, we were greeted by staff as soon as we walked in. Josh helped us out. He provided excellent customer service and was very helpful. When we checked out another young man helped us don’t remember his name. But we had a good experience overall.”
STAR-WEST PARKWAY MALL, 415 Parkway Plaza SUITE Z1, El Cajon CA 92020
“Went in looking for my favorite shoe brand. Unfortunately the store-line has discontinued carrying that brand. Sad for me. Didn't have time to investigate what possible replacements they have. Perhaps later I'll go back to see.”
1291 E Main St, El Cajon CA 92021
“I went into Main Street Fashion Outlet on Thursday, and the store looked amazing. I’ve honestly never seen it look this good. Everything was clean, organized, and really inviting. The girls working there were super nice and very helpful. I was interested in one of the new shoes they were putting out, and even though she was busy, one of the employees still took the time to grab my size for me. That really stood out. I had a great experience shopping there. The store looked great, the service was excellent, and I’ll definitely be coming back again soon.”
487 Parkway Plaza, El Cajon CA 92020
“Please support! Family owned business- we need them, it’s getting harder and harder to find places that actively stock clothing for working professionals. I came in because I urgently needed some coveralls for work. They got me hooked up, quickly and cheaper than most online sales. I hate buying clothes online bc you never know how they will fit.”
796 Parkway Plaza Y019, El Cajon CA 92020
“I want to share a great experience I had at the Finish Line store at Parkway Plaza. A few weeks ago, on the day of the Jordan 11 Mojave launch, I came in looking for a size 14. The employee who assisted me was extremely informative, kind, and genuinely helpful throughout the process. After speaking with her for a bit, I learned that she was actually the store manager, Miranda Troncoso. It was refreshing and impressive to see a manager leading from the front and working alongside her team. That level of hands-on leadership really stood out to me. I truly appreciated the way she handled customer interactions, especially knowing how challenging it can be to work with the public—I work in wireless as a district manager, so I understand firsthand. Finish Line has a great leader at this location, and it definitely shows in the customer experience.”
565 Fletcher Parkway, El Cajon CA 92020
“Big shoutout to the manager, Jose O. at Dick's Sporting Goods in El Cajon. I recently came in with several questions and concerns about footwear following a recent surgery. Jose went above and beyond to address my concerns & help me. He prioritizes people over profit and knows the immense value of good customer relationships. I was treated with the kindness and warmth you'd expect from family. Thank you, Jose, for resolving my issues so effortlessly and for running such a fantastic, welcoming store. I might also mention that I don't often visit the store for sport shoes - but now it's my go to store. Thank you, Jose!”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
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