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10AM - 8PM
5675 Bay St, Emeryville
Shoe Stores
“This review is specifically for the customer service I received from Hellen. She was uh-may-zing! Very attentive and gave me time to think. Offered her opinion when I seemed indecisive. She gave me helpful information about certain products’ availability and made me feel heard as a customer.
Her welcoming and warm demeanor made it a very enjoyable shoe shopping experience! When I go back, I hope she’s around.
Side note about shoe selection, specifically for heels. I wish they had more sizes in 9.5 in women’s and up available in store.”
“Went into the store yesterday looking for new pants for my kid who just experienced a massive growth spurt - it's been tough finding baggy pants in his size (small waist, super long legs). Patrick noticed me flailing, and took over in the best possible way. Connected with my son, really listened to the vibe he was going for, convinced him to try on some stuff that he would have immediately shot down if I had been the one to suggest it, and was genuinely invested in making him feel confident in his decisions. We ended up with two pairs of pants and a shirt, and my kid couldn't be happier. Patrick, I can't thank you enough - you really made our day!”
“Lovely store. Have had multiple store visits mostly all positive. Wonderful style and a helpful team when it comes to picking out the correct sizes. Would highly recommend anyone to come and visit this location, I’ve been multiple times and plan to come back :).”
“I ordered online to pick up of a pair of shoes at this location and ended up at the store before the order was ready (I ordered them twice and was confused). One of the staff members really went out of their way to help me and find the order so I didn’t have to come back. That was really nice of him because I was stressed about something unrelated. Bought a bag as well and looked around, some nice stuff. I would return. Parking was easy.”
11AM - 7PM
5652 Bay St, Emeryville
Shoe Stores
“Cool shoe store, unfortunately the selection was a bit lacking. Not this store's fault but I guess it's just what's coming out around this time in general. Staff was really nice and attentive.”
10AM - 6PM
5686 Bay St, Emeryville
Shoe Stores
“Pretty good customer service for such a young staff, and they all seems to genuinely like their jobs. Which makes the shopping experience a little more pleasant.”
Shoe Stores
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Shoe Stores
Shoe Stores
“Anthony helped me upgrade my work boots. I came in with an idea of getting the cowgirl style boots but was in-between getting those or another lace up boot style like I currently have the Irish setters which aren't made anymore so Anthony got me scanned up on my feet posture, and recommended some inserts. I'm about to try on these beautiful ? work boots around the house see how they feel throughout the day. I'm hoping it all works out. Thank you Anthony for polishing up the old work boots and sending me off with a new pair of laces to use them as maybe a back up work boot scenario. Thank you for your time and attention, it was a great experience.”