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“Was in a bind with my Google Pixel 6 experiencing battery swelling making the right side of my phone screen separate from the casing. Showed up at 9 am on a Monday morning. Sy took one look at my phone & said that is definitely battery swelling causing that.
Gave me a quote, had a new battery in stock and said the tech would be in shortly. They were able to put me at the top of the list as their other repairs were waiting on other things. They had me out of there just before 10:30 with the new battery and seal installed. I didn't have to miss time at work as I need my phone for remote authentication. I would definitely recommend and/or use them again.”
“Very satisfied with the customer service at this location. Call customer service and spoke to a technician for help but was not able to get that, went to the store and spoke to Carol, and she was able to help! Thank you so much Boost Mobile*****”
“I had a dead phone with water damage and called AT&T who said only Apple can help you fix the phone. I went to Apple and they destroyed my account and destroyed my Apple ID and locked me out of my account for seven straight days. I went to AT&T and they helped me,Completely, and got me a new phone delivered to my house on the same day by 7 PM that night by a wonderful insurance representative that AT&T uses! Best experience of my life and I would recommend AT&T over anybody if you have an iPhone. I have an iPhone because my family uses iPhones. If it wasn’t for my family, I would never ever ever ever ever get an iPhone. The biggest company in the world and they completely screwed up , I love AT&T! I spoke to so many Apple Support Team Members, none who could help, spoke to Seniors Advidors, who could not help! What a joke! Thank you AT&T! I solved my Apple ID issue on my own three days before Apple Security said the issue would be resolved! If the original Apple Store didn’t let me shut down my phone with too many sign on attempts in the store, my issue could have been resolved in one day! Apple made my life miserable for days!”
“I had a most favorable experience at this store on Saturday 6th of July. I originally went into the Cricket store to get a new Sim card and holder as my Moto GPlay has a side Sim card location. Well fortunately I got lucky and Victoria whom knew that do to the type phone I had and the location of the Sim card with a slide frame. I would have to replace the entire phone with a knew one. This was my second attempt at getting the Sim card previously I had waisted a trip to Walmart purchased a similar card which was completely wrong and the man in electronics had told me to purchase a Sim chip which was not for my phone. once again left without being able to use my Moto G Play phone. In this day and age communication with one's distant family is important and very necessary
I highly recommend that not buying a phone from Walmart this had been my second waisted Sim chip experience with Walmart. In closing thank you once again for your 5 star service and helping me choose my Galaxy A 14 phone Victoria . How nice to be given the correct information on along with everything g necessary for the phone to function and look so good . I left with a phone and screen protector and case. Victoria lined up thr screen protector perfectly. This Galaxy A 14 is great I love it.”
“We were very fortunate to have Kenya fix my phone. What happened was my phone got locked by a software update that somehow went array. She was so patient to figure it out and was extremely affordable. Not only that I couldn't remember the Gmail account or password.”
“(Translated by Google) Laura is very kind. Always help me. She is very kind and if she dedicates time to the client.(Original)Laura es muy amable. Siempre me ayuda. Ella es muy amable y si le dedica tiempo a él cliente.”
“The TMobile staff , at the North County Mall, were awesome. Danny , the staff member assigned to me, was helpful in providing technical support and providing suggestions with various plan options. Would definitely consider this branch for any support or plan changes”
“Jimena was very helpful, knowledgeable and polite. We walked in & out, fortunately there was no other clients in the store when we arrived so that helped speed up the process. I am happy with the service we received. Thank you Jimena you’re amazing! ?”
“I stopped in today because my phone wasn't charging any more and I rely on my phone for work. Sergio went above and beyond to help me get the very best deals available. And the manager Joel was able to find even more deals to help my family save money. Joel, Sergio and Elena were all very kind, helpful and went out of their way to provide the very best customer service. Thanks to them, I'm a first time Iphone owner and I got an amazing deal. Highly recommend!”
“Verizon tech's were very helpful and knowledgeable. I appreciate the time they spent helping me leave with the phone I needed and satisfied. I couldn't ask for better quality in service. They were the bomb and recommend anyone to see Verizon on Valley Pkwy. Escondido, CA.”
“If you ever get the chance to meet Rachel 2, you will b treated right. She helped me transfer my number, from metro to t-mobile to the best of her abilities. Kindness, consideration, and the knowledge of the art of salesmanship had a great time over there the other staff were very friendly as well.”
“Got to the store and the AT&T employees were very helpful and the store was clean and they also answered some of my billing questions would highly recommend this store and the customer service from here best store ever”
“Amazing customer service! The attendant, Aaron, was kind and very knowledgeable about how to assist me. He did everything he could to help me find a solution to my current phone issues.”
“Daniel was an exceptional sales associate and handled all of my phone issues in a timely manor. He was very knowledgeable and also provided excellent customer service!!!!”
“Konner Edwards of W Valley Pwy T mobile was very accommodating and helpful. He resolved the phone issue so quickly and efficiently. He lives up to his service title - Mobile EXPERT.”
10AM - 8PM
1201 E Valley Pkwy, Escondido
Mobile Phones
“I been coming here off and last past few years I been getting good service even today I good help with service that I asked for. No prob what do ever but everyone is different.”
10AM - 8PM
245 W Washington Ave, Escondido
Mobile Phones
“Alma and Angeles were fantastic, very patient to help me work through the nightmare of moving a phone number from another carrier to Cricket. They handled another unruly customer professionally (he didn't seem to understand a cell phone needed to be charged in order to work, good luck with modern technology sir!). Their patience was amazing and I definitely recommend this location!”
“Travis was outstanding with his service today. Helped us find the plan that worked best for the family and explained every thoroughly. Helped us set up the account properly and ensured the phone worked.”
“I’ve never really had a bad experience at ANY Apple Store, and this one was certainly no exception. These folks were very friendly, fast, and knowledgeable. This is why I prefer to have Apple themselves handle my upgrades, versus going to one of my carrier stores. Great job as always!”
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“Great place. Cracked my phone in July and went to another phone repair shop in Escondido. For a new phone screen and screen protector it cost almost $200. In January the phone screen started coming loose and last week I dropped my phone the whole screen came off and my screen turned green. Came to this repair place and they offered to fix it and add on a new screen protector for just $170. I also told them what happened and they explained that the other repair place didn’t fix it properly and thoroughly, that’s what caused the phone screen to come loose. They offered a 6 month warranty (the other place offered 60 days) Good and honest work!!”