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“Visited the Fairfield store on 11th April, the lady on the checkout who wants to travel to the UK & Germany (didn't catch her name) is so attentive and an amazing advocate for Boot Barn, customer service excellence, she is a credit to the company. Great shopping experience”
“my package was delayed for 4 days and i called the store multiple times and there wasn’t any solutions just was told to call customer service and deal with it myself. i was super frustrated.
the last time I called i got in contact with Diana and she personally called customer service for me to figure out the problem and got a new order shipped out all within a hour. I really appreciate all her hard work and how she took initiative to make it right for me. She then called me the NEXT day to make sure it was all handled. give that girl a raise! she was awesome.”
“I shopped at Hot Topic in my teen years and now my teens like to shop here. Honestly, in my 30's I still like to get some fun items here. Band t-shirts never go out of style. There are unique clothing items and novelty items which are good for gifts and room decoration. The staff are friendly and helpful.”
“Nice store in the best part of the mall. They have the best hats you could want to buy. The sales are ok for the most part. The staff present themselves as very knowledgeable and helpful.”
“This store and staff are the best. It is super clean and organized and the staff is very helpful. They are very informative on the products they have in store. My store in Vacaville is dirty and they don’t have a friendly staff it seems more of a hang out for the staff. Zumiez in Fairfield is where it’s at.”
“Went in to get work shoes and received above and beyond service from employee Taylor, I believe her name was. She was very informative and you could tell she cared a lot about her customers. Thank you for the excellent service!”
“Just went here recently for my friend to get his sweater custom done. Jen is your girl if you have any custom printout needs. Store is well kept and clean, owner is amazing. Support and shop local businesses ❤️”
“I love 21 Fairfield Solano county mall, 2023 Josie the store manager is the best ever the new store is my favorite store dedicated customer. Thank you for turning a new lead for the store Rou 21”
“Wanted a new pair of shoes for my Vegas trip. The lady who helped me was super nice. I came back after visiting earlier and she remembered my exact size and shoe. I will be back!”
“Exceptional service! I went to the Brentwood CA location last week. Nobody greeted me. Nobody told me if there was a sale. Super cluttered store and the employees didn’t even appear to care. So, I tried on some cloths then left. The following weekend, I drove to this location in Fairfield and was greeted. I was told there was a sale. And also was even helped when I was trying to determine which pant to purchase. I’ll definitely be coming back to this location.”
“Denise in fragrance was very helpful, warm, and welcoming!! She was patient as well as interested in what smells enlighten my senses lol... Great experience to say the least!! Thank you for showing me outstanding customer service! Everyone in Fairfield, CA Macy's has been by far the best near the bay in customer service to me and It truly means a lot when I shop to have exceptional customer service! Worth driving the extra mile!”
10AM - 8PM
1350 Travis Blvd, Fairfield
Mens Clothing
“The store is super bright, clean, and friendly staff. Other than the one customer we had seen in the fitting room.It's not the stores fault for the emptiness, more the fault of the California government putting retail employees at risk by allowing criminal freedom to smash and grab.”
“I don't normally go to Boxlunch but my daughter is an anime fan. We both ended up buying something but mine was Disney. A gentleman helped us and was very knowledgeable and my daughter was surprised. He was very nice and polite even though he was the only one working that day with other customers in the store. Next time you go there ask for JJ. I'm sure he will give you the same experience.”
“Ask for Mr.Lavoisier! He is so knowledgable, very honest and will help you to get a suit that looks the best in you! We came to get my fiancé's suit for the wedding and from the sizing to the fit and colors, Mr.Lavoisier knew exactly what looks and fits the best! We greatly appreciate the customer service and help we received.”
Mens Clothing
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“Thank you to Zana for making a day so special even more amazing! My Son looked amazing in his suit for Prom! She was very nice and very caring when helping us. And what I also like she was very reasonable and she wanted to make sure my son left happy. Communication was very well and just the entire experience. I will shop here for all future events, I even told her we’re family now! Please go see her! One stop shop!!!”