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9:30AM - 5:40PM
11177 Tampa Ave A, Northridge
Medical Labs
“Desiree, Dr. Green, Sara, and the wonderful girl at the front desk — I don’t have enough words to express how great the experience was.
From the moment you walk in, you can feel the positive energy. Everyone is happy, welcoming, professional, polite, and genuinely cares about giving you great service. From the front desk, to the nurse and assistant, to the doctor, everything was fast, smooth, and professional.
Definitely worth it. Highly recommended!”
“Great experience! My father has been getting his physical with these gentlemen and recommended them. I was felt cared for and was treated admirably. Would recommend anyone in the LA area needing a Physical! Very knowledgeable and friendly! Will be getting my physical from these great healthcare professionals indefinitely! Also gave me a veterans discount and I didn’t even ask! If I was able to give 10 stars I would!”
“I absolutely love all of the doctors , receptionist and even the X-ray tech are so kind and helpful even at 10 o’clock at night when I come in with My Daughter for an x-ray!! I highly recommend this pediatric Urgent Care to anyone who’s looking for an empathetic and patient staff!”
“I am very happy with my experience at Dr. Gendelman’s orthopedic clinic. I have problems with both of my knees (one worse than the other), and I started doing some procedures about a year ago. It has been helpful so far despite the severe condition in one of the knees which will need a knee replacement surgery later on. Doctor Gendelman tries to preserve my knees as long as possible before the surgery becomes inevitable. He is not rushing into surgery but tries other approaches first, using new, modern technologies. I hope that the future surgery will go smoothly and will be successful.”
“I missed my booked appointment time at 9:45 and arrived late due to an unexpected situation at my earlier doctor's appointment. I had to come in as a walk-in around 10:50. The wait was short.”
“The last three times I have had to go here, the experience has been quick, painless and easy. Check in via text so that when I enter the office, I see my name on the monitor. The techs' (I had Farah on the last visit) have very steady hands and I never feel a thing. I only have the highest recommendations for Quest.”
8AM - 4:30PM
16311 Ventura Blvd # 888, Encino
Medical Labs
“An amazing laboratory always so helpful and kind! I've gone there a few times now and everyone there is very kind! They are always very gentle and having sensitive arms I appreciate that. The great thing is that they are very prompt with getting results back in a timely manner! Honestly one of the best labs I've been too! Thank you to the Dr'S and staff for their excellence and kindness!”
“I had wonderful customer service experience with Ophelia. The reception area was busy but she called and welcome me and the service speed was impressive I didn't waste my time in the patient care area.”
“I’ve had a great experience with ORGLIFE Pharmacy. They’re knowledgeable, professional, and go the extra mile to help. Their supplement selection is top-notch, and their staff is very knowledgeable about those supplements. Highly recommend them!”
“The phlebotomist Sara is amazing at her job. She always finds my veins so fast and she has a very light hand and very experienced. I definitely recommend going to this location because of Sara!”
“I wasn't sure what to expect with an MRI, never having got one before, but I can say they made the process very pleasant. The staff was polite and professional. Easy appointments, and an quick in-and-out process. I highly recommend coming here if you need any images done.”
“I have been coming to this location for monthly blood work for about 9 months and every visit has been great! All the phlebotomists are so efficient, professional, and kind. During my most recent visit, I had Brenda and Diana. Brenda was very efficient in getting me checked in and verifying my standing order. I let them know I do not like needles and Diana was so gentle and walked me through every step. I barely felt the blood draw! Thank you to these amazing professionals for not only being great at their job, but going above and beyond to make sure the patient has an excellent experience.”
“I unfortunately spend more time than I would like in medical facilities. It’s always nice when the experience can be light hearted. A little karaoke minute and zip wrap im done. Jaqui brought the smile the whole time and made blood drawing which nobody likes, just that little much easier.
Safety and Security Onsite
I have to give a shout to I believe his name was Joshua who is the onsite Safety and Security , who sits at the front desk. The pipe between Kaiser and the UCLA building busted and water was going to be shut off to the building. From notifying the departments, checking how this would affect their operations and seeing what their needs are stayed cool and kept people who have been waiting calm and informed. This position is not easy anywhere but a medical field is super important as people walking in could be coming just for a quick blood test or X-ray, all the way to live changing tests or therapy.”
“We have been working with SML for several years now and every second of it has been wonderful. SML treats their employees well and they stand behind every product that leaves the door. Choose this lab if you are looking for a personable relationship and not just a transactional one.”
“I am a retired research nurse and I am very impressed with this clinic. I love the wall picture that describes what this clinic practices regarding teamwork.
Varo and Katy are professional, caring, understanding and efficient. I throughly enjoy my visits.”
“Quick easy access to Covid testing. The are the lab so test results are 24 hours or less. Drive up and the tester comes out to your car to do the test. Very convenient!”
“Ebony was absolutely amazing! From calling in the next patient to communicating with everyone waiting for walk-in appointments, she treated every person with kindness, respect, and professionalism.
Ebony and Mike got my husband and me in and out of the facility in just 10 minutes. They were both efficient, friendly, and provided clear communication and instructions throughout the entire visit.
They are the reason I continue coming back to this location. Even with a packed waiting room, they remained organized, positive, and delivered outstanding customer service.”
“I went here to get a COVID-19 test and I got the results within 24 hrs as they stated. Fast and friendly staff members. Will be coming here again for their travel testing option.”
“Im extremely satisfied with the service and understanding of the stuff. The ladies are very kind and patient to explain/help how to register, but the mostly they listen. I do appreciate their job, thank you.
P.s. the waiting time is not so bad”
“I have been to this location several times. It has always been a good experience. Twice now I have had Yesenia as my tech, she has been very professional and made me feel very comfortable and at ease. I am difficult to draw from but every step of the way she checked to make sure I was still good. Thank you.”
“I was very impressed at the fact that I waited less than 20 minutes to be called in despite being a walk-in. Vera, the one who drew my blood is amazing, I have deep veins and she only poked me once. No pain, no bruising.”
“Excellent experience.
The Valley Village Office was clean, I was taken on time for my appointment, technician was very professional and pleasant.
Overall an Excellent experience!”
“I really hated to go to labs for blood tests. My veins are not visible and not easy to find. Even in the hospital I was poked several times because they couldn't find my veins. My arms were in yellow/green/purple colors in elbow area or on top of my palm. Just horrible. BUT! I have never had any problems in UCLA Encino labs. How they do this I don't know but you can not see any signs on my arms that I was in labs for blood draw. No more poking million times. They have it on the first try. Unfortunately I have to do the tests very often but I know I am going to Encino labs so all will be OK there during my blood draw. I can go there any time..”
“Made an appointment, was nervous because the order was very large from my Dr and in my experience people have always had issues drawing my blood. It's always a long drawn out process. Needless to say I arrived to my appt, was greeted immediately and assisted within minutes. The gentleman who drew my blood was kind and it took him less than 5 seconds to find the vein, insert the needle and I felt nothing! It was a pleasant experience from beginning to end.”
“(Translated by Google) It is no longer canasafe if not excellent lemon the best good prices!(Original)Ya no es canasafe si no lemon exelente lo mejor buenos precios !”
“The servcie was fast. the technician was great. The room was freezing. next time I will bring a heating pad to put on my back. It made is more difficult to draw blood with the room being so cold.”
“I love coming to this place to get tested. They are usually open on holidays and later than most testing centers. The staff is very chill and kind. I always get my test results the next morning!”
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“Clean, efficient, and everyone was kind. Thanks so much for a great experience the three times I've been there. I already told a best friend to go there when she had acute laryngitis. The provider, Sosa PA, diagnosed her well! And he was great with me and my daughter too!”