“Recently visited this fleet feet Encino location along with my family and I have to say David was incredibly helpful and knowledgeable! He took the time out to go over running sneaker options and I never once felt rushed or like he was trying to sell me on something. That level of customer service is rare these days unfortunately, so to have had that type of experience was awesome. If you’re looking for great customer service along with great knowledgeable service care, this place is the spot.”
“I called Uniformity Wear looking for a very specific pair of Dickies pants for my daughter, and Asuntha was so kind on the phone that it immediately made me want to come in. In-store, she was incredibly helpful and attentive, she truly searched high and low and found the perfect pair for my daughter.
What really impressed me was how she worked her magic with alterations. She turned what felt like an impossible alteration into something completely doable and she did it within 30 minutes. The turnaround was so quick and the work was excellent. We were genuinely surprised that we not only found the pants and purchased them, but were also able to walk out of the store with them altered and ready to go.
Asuntha is personable, patient, and genuinely kind. The store is also very affordable, with a great selection and excellent service. You really can’t beat that. This will definitely be our go-to uniform store from here on out.”
“As someone who has always hated shopping for new shoes, this place is great. Nick did a great job of helping me out. Found out I'm a size larger than I thought! As many have noted, they have a specific sales process they walk you through, and they WILL try to upsell you on the membership multiple times. If you're firm on what you want though it's not an issue. Can't speak to whether the membership is a good deal or not, as I wasn't ready to try it today. Will consider for next time though.”
“Hands down one of if not the best customer service experiences I’ve ever had. I was ordering online since I’m out of state and had some questions concerning the website and product availability. Jan from Bob’s worked with me for more than an hour over the phone to make sure I got everything I needed and was Super quick and efficient, you can tell that he cared. Also shipping was fast. I’m writing this review about a month after our interaction (I don’t usually write reviews), but I had to make sure to leave a one because they were that good. Definitely gain a customer for life.”
“Great place to buy safety boots. They have a wide variety of shoes, from rugged steel-toe work boots to comfortable everyday options, and the staff were knowledgeable and helpful in finding the right fit.”
“Always find great deals here, and the staff are super helpful with finding stock and assisting you. Definitely my go to store for all my gym clothing and shoes. They even have some cute lounge wear for after the gym 😊”
10AM - 8:30PM
24329 Magic Mountain Pkwy, Valencia
Sporting Goods
“Went here looking for thermal underwear for my wife. Unfortunately they only carry the waffle pattern which would be fine with me but my wife wanted smooth thermals because she wears stretch pants a lot and says it would show through. Considering what we paid for smooth thermals at Target the waffle pattern ones at Big 5 were half the price and the much bigger selection.”
“Best golf shop in the Valley!! Make sure you look for Drew he is an awesome salesman, will go above and beyond to help you, also the lady in the bag department. The rest need to improve their customer service skills, seems like they dont want to work there.but overall it's an awesome store!!!!”
“Fishermen’s spot is amazing! David and Sarah were so knowledgeable and kind.
I went in and told them that I was transitioning over from spin reel fishing and were able to answer all of my questions with ease.
I’ll be a lifetime customer for sure!”
“This place is a gem. Smaller ski store, but don’t let that fool you. Had a great experience with Max for a boot fitting. They have so much knowledge at this place the experience went very smoothly. He was explained everything and more about things you’d never think of. They have a surprisingly large variety of gear for the size of the store. I almost want to wear my new boots all summer. I can’t wait to use them up in Big Bear next winter. Recommend this store for any ski and ski boot needs.”
“DUDE THESE PEOPLE ARE LEGENDS when i first got my poker heart of the hide glove they gave it to me 10% off (i think) cause it was my birthday and they gave me a FREE (i think) break in service which was absolutely perfect and the people there AMAZING the are like the g o a t but ye they are a good place (dont go to dick's sporting goods. their glove selection is not so good compared to baggers) OK BYE NOW -juan figueroa ;)”
“Pros: affordable, great outdoor experience, lot's of options, full service: dining, shopping, practicing. Staff is friendly, professional, and helpful.
Cons: can get really busy, targets not maintained diligently, and bays need to be better fenced to prevent casing flyovers.
Overall: one of the better ranges out there.”
10AM - 8:30PM
19232 Soledad Canyon Rd, Canyon Country
Sporting Goods
“I visited this big 5 location for the first time the other week and found the staff to be enthusiastic, extremely knowledgeable, and eager to help. The most memorable part of my visit to this store was my encounter with one of the employee’s named Cole. He made sure I felt welcomed and the we find the “perfect hiking shoe” (in his own words) together! Another plus I saw while trying on my shoes, a family with a special needs son walk in looking to buy shoes. Cole was calm, collected, and extremely patient with the son making sure to be extra careful. As a father this made my heart melt and realize what true customer service and hospitality really is. I finally finished my visit in the gun department hoping to see what guns they carried. After speaking to the manager (I believe his name was Jeff) who was also really helpful and nice informed me they no longer carried real weapons but still went out of his way to recommend me a different gun store. I look forward to coming back to this location many more times in the future!”
“It's been awhile since I have been to a retail store to pick up a paddle or racket! And truly the only way to get outfitted with the best fit, unless you tried a demo, is to go to a store and experienced in person! With a recommendation from a fellow pickleball mate, I ended up at this store in downtown Calabasas! From the start, I was greeted very kindly by the store manager and a fellow staff member! The manager was very knowledgeable of the paddle trends, the game and fit for players! The store had many choices in stock, and others could be had quickly from vendors! The store had a Black Friday deal going on and demo paddles for half off! Many thanks for the manager in letting us know these deals! The purpose of this trip was for a paddle but was almost lured into buying a tennis racket too; the store offers the top brand of rackets! Also you can get your rackets stringed here! Hard to find that service these days! With great service, conversation and honesty provided, we will definitely be back and tell our friends about this gem! Plus the parking in downtown was a perk on farmers market day!”
“Fred was incredibly helpful and knowledgeable as we picked out an outfit. If you’re 5’8 or under there’s no better place in all of LA”
“Giving a 5 star review although I couldn't find the shoe I was looking for, Ayleene provided excellent customer service. She not only checked other stores for availability, she provided alternative choices closely matching what I was looking for. Thank you Ayleene! (=”
“Yesterday first time visited Big 5 Sporting Goods with our son. It has a variety of items. Upon arriving we were greeted Goodday! Approximately 5 times staff came to ask us for help and they were very pleasant. Twice I asked them about the Puma Rebound Layup but they didn't have in the size for hubby and then Puma tights. You can tell the sneakers sold out quick, especially as Easter. It didn't have much to choose from. Finally was able to get a sneakers for our son. It was Shaq ? for our son which he liked. We would definitely visit again.
Thank you to the staff yesterday Saturday, you all were very pleasant and this makes the customer experience even more enjoyable. ??”
“I had an outstanding experience at this baseball sporting goods store! From the moment I walked in, the owner (whom I did not know was the owner till the end) was friendly, knowledgeable, and genuinely passionate about the sport. He took the time to help me find exactly what I needed, whether it was gear for practice or equipment upgrades.
The selection is impressive; everything from gloves and bats to apparel and accessories. The store is well-organized and easy to navigate, which made the shopping experience even better.
What really stood out was the customer service. He went above and beyond to answer my questions and offer helpful recommendations without any pressure to buy. You can tell he truly cares about his customers and the sport.
If you’re a baseball player, parent, or fan, this is definitely the place to go. I’ll be coming back for all my future gear needs. Highly recommend!”
“Hello everyone, I just want to thank Jacky for her attention, she knows what I'm talking about and I need her. She is very attentive and I did end up buying my girdle and it turned out very well, thank you very much for your immense help.”
“Absolutely amazing store! They had everything and more. The staff were amazing and very knowledgeable & friendly. I would recommend. I will definitely be going back.”
“Seems to be an excellent strap. Looking forward to using it to hang my new Pro Boxing heavy bag that will be here in two days. Then I will upload a picture. 🥊”
“Shout out to Jaycee for her professionalism, intelligence, and kindness. She helped us find the perfect putter and made sure we got a cover for it. It’s our lucky day thanks to her!”
“Excellent customer service at Foot Locker! Melanie was incredibly helpful, patient, and friendly. She took the time to find the right size and style, and made the whole shopping experience smooth and enjoyable. Friendly, professional, and truly great at what she does—thank you, Melanie!”
10AM - 9PM
6220 CA-27, Woodland Hills
Sporting Goods
“Purchased a backpack online and brought it in for a tutorial. Evan helped me so much, he adjusted my backpack at least five different times and taught me all about each strap and what purpose it serves. I definitely got the value and quality that makes REI surpass other stores.”
“they always have a great selection in there and the staff tries as hard as possible to find what you need. The Manager is always helpful no matter who's on duty. The selection is always good too. They have great fishing and camping equipment. Not to mention just about any kind of sport you're into from pool, to water polo.”
“It's located next to a martial arts studio, which I felt gave it street cred. The two owners were nice, welcoming, and helpful. They went out of their way to locate the exact item my son was looking for, even offering to order it for him for in-store pick-up. I like a business that goes out of its way to make sure its customers feel valued.”
“Highly recommend this location!
Came here to purchase a pallet gun and Julian was friendly
and very informative on the different types of pallet guns.
Thanks again Julian!”
“What a great soccer shop in the heart of the valley. These days finding a good soccer store is really hard to do, especially given the fact that Soccer is blossoming so much in the states.
This store serves as a primary team jersey shop for most of the teams in the San Fernando Valley, they have tons of authentic and replica jerseys, and a good selection of soccer boots.
They are always friendly and ready to help if you have any questions or needs .”
10AM - 8PM
6600 CA-27, Canoga Park
Sporting Goods
“Kathy was amazing! She was super helpful, patient, and really knew her stuff. She made the whole process easy and made sure I walked out with exactly what I was looking for. You can tell she genuinely cares about helping customers, not just making a sale. Great energy and great service—definitely ask for Kathy if you’re shopping here!”
“This big 5 was a good one. Everyone was so nice there and helped me out to fine what I needed.the deals are great depending what you are looking for. At the end the cashier helped me get my stuff to my car and she didn’t need to and that was just an act of kindness.”