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“I really appreciate everyone in this store for their timely and high quality of service. They are very quick with communications and have made my life a whole lot easier. Thanks UPS team!”
“After being turned down by 2 banks to have an Identity Verification notarized for my financial aid, I went to UPS where Jeanne was able to assist me. She turned my frustration around with her professionalism and how friendly she was. We vibed well, probably because we are both Leo's ?”
“From start to finish my order was completed quickly and perfectly done. I had a directory printed with both data and color photos and they were beautifully done. There were no delays and everyone who works there is helpful and fun to talk with. I can see they know their business and cover a lot of areas of expertise. Definitely 5 stars. Thank you More Than a Mailbox.”
“The printing service, mailing options and pricing information I have received over the years at the Rocklin Stanford's Ranch location has been absolutely fantastic. Much appreciated, love your work and thank you!”
“Nice folks and decent service. I've gone here for notary, shipping, returns and copy services. The staff is always very helpful and kind, I was overcharged once and they fixed the problem without making me feel dumb. A great place, I'm glad to have them in our neighborhood.”
“Best UPS location ever. All the employees are so helpful and friendly and the manager is fantastic. I made a mistake with one of my shipments, 100% my fault, and they were so patient and accommodating to help me fix it. I’ll come here for all my shipping needs.”
“Dylan Valdez continues to provide exceptional customer service every time I come in. As a repeat customer, it's clear he remembers and values his clients. He's always incredibly friendly, knowledgeable, and efficient. Dylan makes the entire process smooth and stress-free—you leave the store with total peace of mind knowing you're in great hands. Highly recommend asking for Dylan if you want expert service with a personal touch!”
“I ship A LOT for work to many foreign countries. By far they customer service, shipping times and assistance at this location has been far superior to every other option I've used (all the main ones). Can't recommend them enough, especially if shipping out of country.”
“Went in quickly to return something to Amazon and to ship something to an Etsy seller who was going to create something from my dried funeral flowers for my dad. My brain wasn’t working well and the nice lady helped my boyfriend and I send everything off in less than 5 minutes I am so pleased!”
“Today I experienced excellent customer service at this location. The employee's name is Ryan and he greeted me as I walked in. I was not there as a 'regular' customer. I went in to return a medical device in a pre-paid shipping box and had no intention to purchase anything. I mentioned that one of the monitors I was returning was still 'beeping' (couldn't get it to stop) Ryan patiently re-opened the box and was able to stop the beeping. Several people had entered the store after me so it was starting to get busy. He treated me like I was a regular, paying customer and gave me a return receipt. I experience service like this once in a while but, sorry to say, lots of businesses don't understand true customer service. I thought this was important enough to recognize Ryan and hopefully UPS management will also recognize him for the exemplary employee that he is.”
“love this place! Its right by our work and they are always fast friendly and affordable. Definitely recommend for all your shipping needs and shipping supplies as well and they also do Notary service too”
“Fast, friendly $15 service for notary.
UPS store had 45 min wait so went here. Previously used notary at 3101 Sunset Blvd in Rocklin but they were rude and slow.”
“Holly and Steve are always super helpful. This is my go to place to have scanning of vintage large format pinball machine schematics! We have done passport prep, LiveScans for school and lots of UPS and FedEx business with Mail Biz. We love supporting Loomis Businesses!”
“Jaime was super helpful and friendly. She helped me with all the different orders and packages I had making my process very smooth and easy. Also the Amazon self service desk is super helpful and appreciated when you don't want to wait in line.”
9AM - 12:30PM 1 - 3PM
2201 Francisco Dr Ste 140, El Dorado Hills
Mailbox Centers
“I didn't shop around; so, I can't say how the pricing for PakMail compares to that of other pack and mail companies. But the service was fantastic. I arranged for the packing and mailing of a large painting from California to Wisconsin. I live in Michigan, so all of the arrangements were made via phone and e-mail. Desi at PakMail in Eldorado Hills was SO prompt, professional, and helpful in responding to all of my inquiries. When I explained that it would take a few weeks before my niece could drop off the painting, he even offered to go pick it up for me. Once they received the painting, Desi e-mailed me as each step in the process was completed, including packaging, mailing, transit, and delivery. I would definitely use them again.”
“James was AMAZING today working fast and efficiently even with the never ending amount of people coming into the store. A busy day for him but he made my experience very pleasant. Hopefully the impatient ones didn't show themselves to him too much today. Thank you JAMES.”
“This is the best UPS store in the Folsom area. Love the staff who are very sufficient and delivers great service. Wish the hours were longer but understanding that they too have a life away from this business. They are the Nicest staff in this business and always knowledgeable. Please have common sense when it comes to this type of business. Respect the staff because they care about us.”
“I went for shein return today and I didn't know the new process but the lady named Dastine(I think) helped me with it and she was so sweet, patient and helpful.”
“They are always fast and efficient. I'll see a line thinking it will take forever and it never does. Plus there are 2 Amazon return kiosks to help keep the lines down.”
“We needed help with a few time consuming items. Stephanie, one of the Notaries there helped us with everything we brought in. She was very courteous, knowledgeable and efficient. Her and the other female store employee were helpful, friendly and efficient for every customer that came in while we were there. This store is a very busy location so quite a few customers came in while we were being helped. We will be using this UPS store from now on, because of their outstanding customer service.”
“Every time i come to this store - it is busy but the employees are always pleasant and efficient in handling their clients. Gentleman who helped me today was very polite and quick.”
“They are the sweetest people and so helpful! They made sure that the information i gave was correct and had me double check it!! So for anyone who gave the wrong information and you don't bother to check it that's your fault not the business!! Also if items are broken it's because of the company who deliver it not the shipping place! You will regret going other places they can do everything for you and help save you money!!”
“I have not shipped here yet, but I have four very large boxes sitting by my door that I need to take down three flights of stairs to be returned at this UPS store because it is the closest. I gave it five stars for now and will follow up once I Ship my packages and see how everything goes. I’m a little apprehensive based on the reviews on here so I am rolling the dice and hoping for the best.”
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“I don’t know why there are so many negative reviews of this place. I decided to take my chances and I went there today and the young boy was very nice and thorough. He was accurate, and I felt confident that my packages would arrive at the correct destinations. They even had a bowl of candy left over from Halloween. there was no wait at all and the store was clean. Parking is easy and it is a quick in and out.”