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“I’ve received amazing customer service and understanding from one of the employees named Josh . I’ve mainly interacted with him with the facility on Sonoma blvd. he truly goes above and beyond, and has the right mindset and personality to work with customer service!”
“Curi and Joshua are both amazing and straightforward.
Was able to get my spot secured and get a good discount on it. Will recommend this spot to anyone that's looking for a storage”
“Michelle White was the most efficient salesperson I have ever met at any PUBLIC STORAGE I've been too and I've been to many. She was very helpful and personable. Very detail oriented and even though it was more pricier than others, I still rented from her because I loved her customer service attitude.. thank you Michelle..”
“5 stars for sure. Yeah I have been using the Extra Space Storage facility in Richmond for many years. I find the storage facility management of Chris and Andre to be the most friendly and the most professional and the most courteous people and the most helpful I have had the good fortune of dealing with in my professional and non-professional life. I can highly recommend this facility!”
“Sarah T was the person who help me showing me a different units to decide for the right one
She was so professional and respectful person, im so happy with my unit.
Thank you so much Sarah ????”
“Dolly was fantastic!!!
She was super helpful with the move out and provided all the necessary information. She was polite smart and energetic
She even helped me with vacating another unit in Pinole!!!”
“I've always enjoyed this location and service from staff. Today was particularly pleasing! I got a rental increase email (the end of my promotional term had ended). I called and Shasta was able to delay the increase to my rental by 3 more months. I'm grateful I didn't have to move and look forward to having a competitive price over the months and years ahead! Thanks, Shasta!”
“I’ve had my storage unit for about a year now and have had the pleasure of having Constance assisting every step of the way. Her outstanding customer service and support has made things very easy. Constance is very responsive and knowledgeable about policies and procedures. I can say overall this is has been one of my best experiences with a representative of a storage company. I would recommend this location to anyone looking for a reliable place with solid customer service.”
“Stacy was very personable and very informative. I came to make changes on my account and she gave me so much information and was even able to get my rent lowered as well as my mom’s rent. Our units aren’t even at this location and she helped us so much. Will definitely be coming back for her to help us when needed. Thank you so much for everything Stacy!!!”
“Great experience checking into a new storage unit today, all thanks to Davi! Davi was extremely helpful, knowledgeable, professional and kind. He managed all my issues with genuine concern, and his actions created a great outcome!”
“I've used multiple extra space storage facilities and this one is by far the most efficiently run and clean facility out of all of them. Shout out to John who knows his stuff and is always willing and capable to help out with a smile. Thanks, John!”
“I have been with security public storage I think for a couple years now and I have always had a very pleasant experience they are very kind and patient and Alicia rocks I feel that my belongings are safe there and I've never had any problems with break ins if you're looking for a great storage I would definitely check them out”
“Security Public Storage is a great place to store. Rates are affordable and the staff is always so friendly. Shoutout to Valerie for helping us out with some movers information”
“Friendly, helpful, good service and able to get what i needed. Feel safe here any time of day or night. Quick acess always, secure and clean. Good size spaces, good prices and deals.”
“Great Experience having a unit here in San Pablo! Shenèk was very professional when addressing some minimal concerns. I really appreciate them for being there, when I need them most.”
“I've been renting a unit here since 2023, it was supposed to be short term until I found a new apartment. I ended up getting a place in Hercules and thought about finding a unit closer for my valuables but decided to keep the unit here due to the professionalism of Aisha and Carrie but also the cleanliness of the place and knowing your valuables are secure here brings a peace of mind.”
9:30AM - 6PM
101 W Cutting Blvd, Richmond
Self Storage
“Flor has been very encouraging and helpful to me in recent months. I have been a customer for many years. I have noticed that she is kind and courteous towards other customers. I appreciate her help and support each time I walk in the door.”
“Javier, was nice, efficient, and answered all of our questions. He showed us the unit and made sure we got what we were looking for. Even gave us a nice ride over and back from the storage unit. Great customer service.”
“Staff was extremely friendly & helpful, facility clean & secure & price was right. Thank StoreQuest front staff! (Alex, Asia & lady whose name i didn't get) Much appreciated. :D”
“Michelle is wonderful and helpful! She really went above and beyond to accommodate my family’s needs. The facility is well maintained and the unit was easily accessible. Parking, getting in and out through the gates. was all conveniently set up.”
“The place is Very clean, very informative and helpful, I met Tabatha that was working in front desk and she was very friendly and her customer service was excellent! I’ve been renting a storage here for almost 6 months and I have no complaints. One of the things I really appreciate is that there are no rats, no smell and the building itself has air conditioning which is really good for the summer. Overall 10/10 experience. Thank you Tabatha for the help!!!! Would recommend!!”
“first impression, very clean and secured in a safe location. I didn't need storage today but to only use their restroom! Both Bob and Lester were so kind and accommodating I can only imagine how helpful they would have been if I was an actual customer. Will defently recommend them to family and friends.”
“Jerry is awesome
I am a new customer and he made time to help me
Showed me my unit and went over access.
Always good sign when they have the best price and the best emploees”
“Went to check my storage, Michelle, the Property Manger, assisted me with opening my rusted lock and then recommend I get a smaller unit to save because I no longer had that much stuff. I was able to save on three months of dues and have a more adequate space. She gave me a spot near my previous space and swept it out for me also. Overall, she was super kind and just fantastic.”
Open 24 hours
1855 Benicia Rd, Vallejo
Self Storage
“Great customer service that were helpful and guide you to your unit (shout out to Joe). Clean facility that is climate control and feels cool. Storage units are clean and spacious. They have moving carts you can borrow to help you move your items. Would recommend. ??”
“Maria was outstanding in helping me obtain my rental unit. I have made a big mistake in my reservations but when I got done here Maria was kind and nice enough to help me change it ?”
“I had an amazing experience setting up my storage unit at Security Public Storage, all thanks to Renee Rodriguez! From the moment I walked in, Renee greeted me with a warm, professional attitude and made the entire process smooth and stress-free. he took the time to explain all the details, answered every question with patience, and even gave helpful tips to make sure I chose the right unit for my needs.
His friendly demeanor, efficiency, and genuine care made me feel confident and secure in my decision. It’s rare to find someone who goes above and beyond with such grace and professionalism. Thank you, Renee, for making this such a positive and easy experience!
If you’re looking for storage, I highly recommend seeing Renee Rodriguez—he’s truly the best!”
“So far my experience has been quite good. The online rental process was straightforward and simple (with good rates) and the staff has been very responsive and helpful.”
“Trinity was super helpful and enthusiastic when I needed to rent a unit. Location is very clean and organized and Trinity has been great help through out the whole process !”
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“Chris provided great service showing me the various unit options available, answering all my questions and providing the information I needed to determine which unit will work best for my storage needs.”