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“Michael Castor was awesome. He helped me with all the problems that I had and spoke so that I understood everything. He’s amazing thank you so so much Michael and God God bless bless you.”
“Zack Provided amazing customer services and was very polite. True meaning of excellent service I would recommend everybody to come here for any services regarding phone iPad even game consoles”
“Awesome service! They go the extra mile for their customers. I've been with them many years and they haven't let me down. On top of it the phone service works every where even Mexico”
“Employees Alex and Irving helped me out big time with my phone not being able to detect my SIMS card. I just got ESIMS instead at the end. Amazing customer service.”
“I had an amazing experience at this AT&T store thanks to Arely. She has been the most helpful representative I’ve ever dealt with. She explained everything with patience, answered all my questions, and made sure I understood every detail of my plan. You can really tell she cares about customers. Every time I needed something, she followed up, stayed professional, and went above and beyond to help me. Arely is honestly the best if you ever go to this store, ask for her. She deserves all the recognition for her great service and the positive attitude she brings. Thank you, Arely, for making everything so easy and stress-free!”
“Michael was a great help in communicating prices and effectively explaining plans and making the process of switching over easy and getting set up
10/10 would recommend”
“If you need help or have questions, From your telephone company, Turn to Marko’s. He’s a very respectful, well mannered and helpful young man above all very patient.”
“Great staff, the new screen looks perfect. Fingerprint unlock is broken after my replacement screen was installed.
After getting home and discovering fingerprint unlock was broken, I called and they picked up the phone (great staff) they told me to come back to fix it. I drove back, the did quickly fix it. It is now 100%
It would have been nice to run through that unlock before I left in the first place.”
“Jorge was a great help, he got me in and out with ease and helped me with everything I needed, he had great customer service and took care of me right away, 10 out of 10 service from Jorge.”
“I recently purchased the iPhone 14, and I must say, I'm thoroughly impressed from Mr Umer services which is store manager under new management . And the moment I unboxed my phone, the sleek design and premium feel were evident. The camera quality is outstanding, capturing vibrant and detailed photos in various lighting conditions. The A15 Bionic chip ensures smooth performance, whether I'm multitasking or playing graphics-intensive games.
The display is bright and clear, making everything from browsing the web to watching videos a pleasure. Battery life has also been a significant improvement over my previous phone, easily lasting a full day with moderate to heavy use. Additionally, the iOS ecosystem is intuitive and user-friendly, making the overall experience seamless.
Overall, the iPhone 14 is a top-notch smartphone that delivers on all fronts. If you're looking for a reliable and high-performing device, I highly recommend considering the iPhone 14. It's a worthwhile investment that enhances your daily mobile experience.”
“Nice and friendly staff. They always make me aware of all possible promotions and take the time to answer all of my questions. Always come here to pay my bill because of the great customer service”
“When my phone wasn't charging Mostaffa and Ariena at UbreakFix in Eastlake Chula Vista, CA came to my rescue. Mustafa gave me my options based on my phone's warranty status. Mustafa was so polite and helpful, he changed my battery and diagnosed I would need a charge port too. I loved the experience so much I decided to order my charge port for my phone too. Ariana was kind, polite, helpful, my phone works great, the experience was fun and that's thanks to a great staff and great service at Ubreakfix Eastlake - East Palomar!”
“Jaime was great he was already working with a customer when we walked in but was able to help us back and forth and we were out the door with a new phone in about 20 min!”
“My representative was super helpful getting me taken care of yesterday. Switching carriers, new phone and transferring contacts over. Really appreciate the help and service.”
“My phone's screen died right on January 1st and this was one of the few places that was open and the only one that had the right parts in stock. The technician (Vince) was very nice and the price was quite reasonable. The problem was quickly diagnosed and the repair (screen replacement) was done. I was very happy.
The story continued, though, since next day I realized that something was not quite right with the camera(s). They would start, but then freeze in a couple of seconds. I called the store and Vince immediately offered his help. I dropped by and 30 minutes later the repair was done free of charge, no questions asked. Vince also explained what happened.
Very, very happy and grateful (especially since I had to leave the city the same day). Highly recommend.
Attached is the photo of Vince made with the repaired camera.”
“When the capability of the products and its proclaimed value is equal to the Amazing customer service experience,
It becomes a balanced purpose to walk in the door and proclaim the importance of a purchase.”
“Sales Rep Paulina went far and beyond to give us all the right info and pricing, to make the best decision for a new phone. Great customer service..
FYI This location has great pricing…”
“Huge shoutout to Wireless Pro Phone Repair! I came in needing a screen replacement for my iPhone 14, and they worked out a solid deal with me — I traded in my old iPhone 12, and they took care of the screen repair. Fast service, fair trade-in value, and great customer support. Definitely recommend if you’re looking for honest phone repair and good deals!”
“Been with them for 9 years now and the customer service keeps getting better. Just bought my wireless internet device for 50 dollars per month. Lot better than Cox as far as price and definitely a galaxy better as far as customer service.”
“Daniel was super professional and kind. Would I say for everyone to come here most definitely he knows exactly what he’s doing. I came in with the my phone super messed up i had so much issues with my phone which was that my phone kept turning off when and volume cutting out and I took it to Daniel for my first time and he fixed all my problems definitely recommending people to go here i’m definitely coming back if anything. Thank you Daniel for your awesome customer service”
“Melanie was absolutely amazing. She was so sweet kind and she helped us more than what we could imagine. I definitely think you guys should think about giving her a raise because she’s worth it and she is a good employee and I think she can definitely be a manager at the store because she knows how to take care of her customers. I will gladly return but I’m from Dallas Texas and I would recommend this place to anyone. I know if they’re wanting a good phone and good service”
“I had a very good experience with metro. Brittany helped me move to T-Mobile and get a really good phone. Good customer service and they made the change really easy!”
“This company delivered exactly what they promised. The technology works well, support is responsive, and the overall process was stress free. It’s clear they value quality and long-term client satisfaction.”
“The lady and guy that I always seem to get when I show up here are so freaking friendly and nice they actually practice customer curtesy and believe one thing that is not a very nice area but some how these guys still stay polite and friendly...”
“I went in there yesterday and Amber was fast and efficient. Overall outstanding and a very patient person as well. I truly recommend this location especially if Amber is at the front desk like I Said and I'm going to reiterate, outstanding. I was out the store in like 10 mins”
“I made a terrible mistake on the automatic survey. I was assisted, by Isaiah... and he was terrific, by mistake I pressed 1 instead of 5,
I hope this correct my mistake. Sorry Isa, it was an honest mistake, you are the best.
P.D Isaiash's boss..... give him a raise!!!!
Sorry again”
“I always come to this Metro because Alondra provides great customer service shes always fast and efficient and always answers all the questions I need on the other hand they got me to switch to T-Mobile and the customer service there is terrible I also spoke to the T-Mobile representative Berenice since she offered to help while I was at the store she said she would help with the transfer but she didn't help us and we didn't hear back from her. Absolutely terrible.”
“I went to plaza Blvd National City, and I was having big issues with my new iPhone and I met with Alex Vazquez Manager for first time OMG!!! He quickly identified the problem and resolved it efficiently. He is Very professional and knowledgeable.I truly appreciate the support and highly recommend him to anyone needing help with their device. Thank you a lot”
“We were shopping for a new phone and the customer service was very good in helping us find the perfect phone for our needs. London Gray was knowledgeable and really helped us out. We will be back.”
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“Went to the store to get a new phone since my phone was broken Mary helped me.out and gave me a really good deal she hooked me.up witt accesories and her costumer service made me feel like she was being friendly then just trying to sell me like at other places definitely coming back here to buy my kids phones here thank you mary you deserve a raise”