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“Mr. JAY's service is very good, the experience is very good, there are many Chinese customer service, in short, the experience is perfect, the explanation is very detailed”
“I had to swap phone providers recently and Wen was super helpful and charismatic! She made the process not only easy but enjoyable. No issues with service so far, highly recommend this store.”
“Went to here for get a new phone, the sales person Louis is very knowledgeable and helpful. His friendly smile make me feel very comfortable. Definitely nice experience.”
“Fantastic experience with Sam. My wife ran over her iPhone and cracked the case. I called him first and Sam said it would take 15 min and the price was about $120 service included. He warned me the screen would be slightly different in color than the original, and offered a higher model for a higher price. It’s an older phone so I said no. I dropped off the phone and shopped for about 13 min and came back and he was already done. That was about 6 months ago and the screen is still working great. My wife did notice the slight difference in color (I couldn’t tell but I’m sure if it was my phone I would), but she has no complaints. I had a great experience and would definitely come back if I ever needed more iPhone help.”
“I want to thank Adrian at the Woodbridge Irvine office for assisting me in getting a new phone and transferring all the data. I found him to be a great and professional representative for your company!”
“Had a great experience at this AT&T store purchasing a new Iphone, AirPods, and getting a red light screen protector installed. Everything was done flawlessly and efficiently. Huge thanks to Long, Cam, and Adam for their help. They were knowledgeable, patient, and made the entire process smooth and stress-free. Excellent customer service all around. Highly recommend this location.”
“Drew in Irvine spectrum is excellent . He deserves to move up as a store owner to generate more revenue for Verizon.
. Don’t lose him . Verizon will exceed if everyone can function like him . Jim”
“Got my new phone the other day and love it! Such a incredibly good deal. I'm glad I chose to shop here because Winnie and Anna were very helpful and settled everything for me.
Took a while since they were so busy that day, but everything is all set. Thank you for your patience :)”
“We were helped by the lovely Zee. Zee was fantastic she helped us out so much! She answered all of our questions. Excellent customer service! Highly recommend this AT&T store!”
“My phone flew away on thr freeway the night before my 1st day at new job.
I searched for earliest opening store and came here 15 min before store opens.
Keith came out of the door and listened to my story and prepared new phone for me before even store opens so that all is ready to go at 9am. He then researched to see how he can not increase my monthly bill with new phone purchase (S25) and I ended up buying new phone for wife iPhone 16 pro max) and brought montly bill by $40. At the end he gave me a high end Anker power bank as a gift and gave me his business card. I had minor problem that night at remote location on my job and I texted him and he replied. Next day he tried to help me remotely without me coming in as I was far. Away. I've never seen anyone so nice and competent at Verizon store. This guy should be in the training department.”
“Just had my s23 ultra fly off the roof of my car at 70kph. Apart from the back glass breaking the phone is completely fine, thank in no small part to the spigen case I had on it.”
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“Rokform is always the best when it comes to sturdy cases and magnets! I drop my phones constantly and never any damage. Plus their customer service is unmatched!”