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I had an outstanding experience at Metro PCS by T-Mobile, all thanks to Khan. From the moment we walked in, he was professional, knowledgeable, and genuinely attentive to our needs. Khan went above and beyond to make sure my girlfriend got an incredible deal on her new phone, including a brand-new activation line and even waiving the fee—which we truly appreciated.
What really stood out was his honesty and dedication to giving us the best value possible without any pressure. It’s rare to come across someone who combines great customer service with real integrity, but Khan delivered on both.
If you’re looking for top-tier service and someone who truly looks out for you, ask for Khan. Highly recommend!”
“William was awesome. He was very professional and extremely helpful. I would recommend seeing William at this location. He gets the job done in record time and is very knowledgeable. Thanks for everything William...”
“Rokform is my go‑to Christmas gift shop for the men in my life. It truly is a one‑stop shop, and I absolutely love their showroom in Irvine.
The team—Shady, Claire, Jessica, and Madelyn—are extremely knowledgeable and do a great job explaining the products and helping you find the right fit. My brother‑in‑law is a firefighter and motorcycle rider, and he has gotten incredible use out of the phone case and mount. I am very happy with the products I have purchased & will continue to purchase from them because of their high quality. Thank you Rokform!”
10AM - 6:45PM
2029 W 1st St #136, Santa Ana
Mobile Phone Accessories
“I am satisfied withe the outcome. I recommend this repair shop. It’s just the location I got confused a little. It’s INSIDE the Santa ana plaza swap meet building.”
“I went in to trade in some phones and return one of the new phones received and I received the best customer support and treatment. Maria and Leo were so helpful, sweet and understanding throughout the entire transaction. I am so grateful they helped us!!”
“Daisy girl! I didn’t forget about you ☺️ Daisy was an absolute blessing and lifesaver for me. She went way above and beyond to make sure I left there with what I needed. Daisy not only drove to another boost store to get me the iPhone I wanted, she came back and took extra time to call customer service as we needed a little extra help to get me taken care of. She was not only very pleasant and kind, she was funny and made my experience there (getting new service and new phone) awesome. A + Daisy… Boost Mobile needs more employees just like this awesome girl. Thanks Daisy… ~ Aimee”
“Had an amazing experience Gladys had Excellent customer service was super quick and efficient despite being alone. Definitely will keep this as my go to location for any other needs :)”
“Patrick was amazing. Incredibly helpful with alot of upgrades, a new iPad and phone, and figuring out how to keep my cost all but the same. He was knowledgeable, friendly, efficient. A real joy.”
“I had to swap phone providers recently and Wen was super helpful and charismatic! She made the process not only easy but enjoyable. No issues with service so far, highly recommend this store.”
“Quick and prompt appraisal of my device. I sold my S24 ultra and Watch 6 and received a fair price.
Also, the store in Santa Ana has a wide selection Apple Products and accessories. Will return for future purchases. The best place to sell your old and almost new devices.”
“Came into AT&T Woodbury Irvine fully prepared to spend half my day there (based on past experiences). Jarryd proved me wrong—had everything handled in about 20 minutes. Fast, professional, and actually efficient. If you go in, ask for him.”
“I had an amazing experience here at this store, Bianca and Rene are very helpful and made switching my lines from metro super easy, they gave me a great offer and were very friendly, i will definitely reccommend my family to switch over”
“Unlike the location in Santa Ana, I took my phone here and Poyan was super professional, he gave me a printed ticket that they have possession of my phone and time to pick up (unlike the Santa Ana location, I asked for one and the guy said no need and made me wait for 4+ hrs and then told me it won’t be done that day). 45mins later I picked up my phone and it works beautifully. Poyan is professional and friendly and gets the job done on time as he quoted it. I highly recommend this place. The facility is also nice and clean and they provide wifi in case you want to wait.”
“Super happy, very good service in this store if they help, my phone had a virus ? and the boy was very attentive and cleaned my cell phone. Come to this store, thank you.”
“Vanna was amazing. I needed my phone to be replaced before work and she was calm and kind and took care of everything within a hour. Ty for the good care and customer service.”
“Store Mgr Kaycie was most helpful. She turned a problem situation around, with her knowledge and expertise, to save the day. She went out of her way to create a positive outcome. She says she loves her job and it shows. Thank you!”
“I was at Verizon store located on 3770 w. Mc fadden ave suite h Santa Ana CA .
Was help by representative Mr. Fernando thru out the time I was here he had answered all my questions and very thoughtful. ?”
10AM - 6:30PM
2710 Alton Pkwy, Irvine
Mobile Phone Accessories
“Fantastic experience with Sam. My wife ran over her iPhone and cracked the case. I called him first and Sam said it would take 15 min and the price was about $120 service included. He warned me the screen would be slightly different in color than the original, and offered a higher model for a higher price. It’s an older phone so I said no. I dropped off the phone and shopped for about 13 min and came back and he was already done. That was about 6 months ago and the screen is still working great. My wife did notice the slight difference in color (I couldn’t tell but I’m sure if it was my phone I would), but she has no complaints. I had a great experience and would definitely come back if I ever needed more iPhone help.”
“I came in to open my business account, and Louis was very helpful. He chose the best phone number for my business. I would definitely come back and recommend him to others. Thank you, Louis! ??”
“My experience at your Fullerton store was very positive. Daniel who helped me initially was very positive. I needed a new battery for my flip phone and he was very helpful about the process. Upon my return to get my battery installed i was able to get that done within 24 hrs. When I picked up my phone they were very busy but work was still getting done. As I was waiting, there were several other customers waiting. A very irate woman came in and Ms. Ponce came out to help her and although the woman went on and on but during everything, Ms. Ponce remained calm and let the woman go on until she was done and left satisfied. The store obviously needs more staff. However, my experience was positive.”
“Honestly,I was on the line with cricket,whether I like it or not..
Then I met Jalissa.She is not only smart and kind.Extremely helpful,honest and patient.And her Spanish is point.
Jarritos y ceviche,yo soy en la casa de compas.”
“I was having serious issues with my phone and had to switch lines and get a new one. Daniel was amazing and so helpful throughout. Anyone looking for assistance should search for Daniel if you’re in the store! He was amazing”
“Affordable cellular phones, and like devices with excellent affordable plans but, the down side isn't this retailer's fault but the monthly payment set up is awful and sucksUnless you're willing to set up autopay can you pay your phone bill without paying extra and a loss of service fee”
“My nephew recommended me and I really liked the service Dalia gave me. The truth is that he was very helpful and helped me move my information to the new telephone and I really liked his character, he is very patient.”
“I just opened a new Verizon account today, and Alex was incredibly helpful throughout the entire process. He was so kind and patient with me, my wife, and our daughter, and he made everything simple and stress-free.
It’s not easy setting up a new phone plan right after moving, but Alex made us feel truly welcomed. We really appreciate his professionalism, friendliness, and the extra care he showed our family.
Thank you so much, Alex — you made our day!”
“I had a great experience in customer service with Michelle Banuelos.. She is very Helpful attentive to all customers multitasking and just providing excellent service making people smile and leaving all customer's
satisfied to the fullest..”
“Bardia was such a great representative, he was humble patient and kind. I was so impressed on how he handled an angry customer. He was humble and patient even though the customer was rude and disrespectful to him. He also helped me with my problem and went over and beyond to assist me
THIS STORE ROCKS☺️”
“Great customer service! I bought a refurbished iPhone here for a fair price. And they even included a free case and charger.
Highly recommend as a place to buy.”
“Had a great experience upgrading and switching over to Verizon with William and Anthony. They were very helpful and made sure we were completely satisfied with our switch.”
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“Best place to come if you need a repair pull up asap best service ? Best Shop in the OC ⭐️ highly recommend if you in the area you will not be disappointed I will be back. I got my iPhone 13 repaired here best quality screens and fasho your phone/ device is in good hands ?”