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I had an outstanding experience at Metro PCS by T-Mobile, all thanks to Khan. From the moment we walked in, he was professional, knowledgeable, and genuinely attentive to our needs. Khan went above and beyond to make sure my girlfriend got an incredible deal on her new phone, including a brand-new activation line and even waiving the fee—which we truly appreciated.
What really stood out was his honesty and dedication to giving us the best value possible without any pressure. It’s rare to come across someone who combines great customer service with real integrity, but Khan delivered on both.
If you’re looking for top-tier service and someone who truly looks out for you, ask for Khan. Highly recommend!”
“Rokform is my go‑to Christmas gift shop for the men in my life. It truly is a one‑stop shop, and I absolutely love their showroom in Irvine.
The team—Shady, Claire, Jessica, and Madelyn—are extremely knowledgeable and do a great job explaining the products and helping you find the right fit. My brother‑in‑law is a firefighter and motorcycle rider, and he has gotten incredible use out of the phone case and mount. I am very happy with the products I have purchased & will continue to purchase from them because of their high quality. Thank you Rokform!”
10AM - 6:45PM
2029 W 1st St #136, Santa Ana
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“I am satisfied withe the outcome. I recommend this repair shop. It’s just the location I got confused a little. It’s INSIDE the Santa ana plaza swap meet building.”
“This place is very friendly and very patient, it's a cool calm and collective experience. Need a place to sell your phone to buy a phone. And this is the place to be( just have you ID with you)”
“Had an amazing experience Gladys had Excellent customer service was super quick and efficient despite being alone. Definitely will keep this as my go to location for any other needs :)”
“Cassandra was very helpful and patient, I was dealing with issue with porting my number from MetroPCS and she helped me throughout the whole process and figured out the very last issue that was inhibiting my service from working(all while helping another customer in store with a new line activation and answering the stores phone!!) This girl needs a raise!”
“Amazing, 5 stars all the way!! I came in with a very water damaged phone and was expecting the worst. They were actually able to get it working enough to be able to transfer all the data to my new phone. I'm so happy and so glad I came to this place!! Miracle workers over here”
“Billy’s the best you got very hospitable and the reviews on him meet every expectation remembered my name upon walking in and helped me writhing 2-3 minutes. Billy deserves a raise!”
“Excellent store with a welcoming team. They were friendly, professional, and helped me navigate my options without any pressure or hassle. Definitely one of the best AT&T branches I've visited!”
“Absolutely the best service my wife and I have ever received at a telecommunications shop (maybe even anywhere). Jin was professional, knowledgeable, and helpful. He knew exactly what we wanted to get done and was able to resolve everything in way less time than we anticipated. He took care of everything and made the switch back to ATT so easy.
Highly recommend this store and specifically Jin!!”
“I had an amazing experience here at this store, Bianca and Rene are very helpful and made switching my lines from metro super easy, they gave me a great offer and were very friendly, i will definitely reccommend my family to switch over”
“Super happy, very good service in this store if they help, my phone had a virus ? and the boy was very attentive and cleaned my cell phone. Come to this store, thank you.”
“Fantastic service! Brought my phone in to have the data port repaired. They had it ready and working again like new within 2 hours, and for a very reasonable price. Definitely will keep this place in mind for any future tech repair needs!”
10AM - 6:30PM
2710 Alton Pkwy, Irvine
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“I had a problem with my Galaxy phone and he was able to assess and fix the issue right away. I highly recommend his mobile repair stand! I changed the screen protector as well and it was done in a few minutes. His price is reasonable and will use him again in the future!”
“Great service. I had a Verizon bill issue and Ashley was very helpful. She guided me through 5 phone transfers with customer service, trying to find the right person to talk to. The issue was resolved. It took some time but I walked away with my bill cleared out.”
“We had a great experience at the Verizon Irvine location and we were greeted very professionally by Nate. He handled everything for us and definitely went way beyond standard customer service. We were transferring our phones from another carrier and Nate completed the process, including setting up the equipment needed for our streaming services. He was very knowledgeable and answered all of our questions. We left knowing we had made the right choice switching to Verizon and a special thank you to Nate!”
“It took quite a while to move me over from TMobile back, yes back to Verizon but worth every patient minute! Everyone was so helpful from customer service on the phone to my guy Avery helping to make it all happen!”
“Want to give a huge shoutout to Anthony! He came to my house & fixed my iPhone screen. With the hot weather in California right now, to have an amazing attitude & work ethic it doesn’t go unnoticed. He was very kind & diligent. Communicated throughout the day to let us know when he would arrive. Anthony was professional, informative & helpful! My phone is working beautifully again & I’m so grateful. Thanks again.”
“I'm very satisfied and pleased to have AT&T for my internet service, and cell phone service! NO other companies have made the impossible happen! Thank you, Pamela G.”
“Daniel was extremely helpful and patient with me and my family while we were trading in our phones and he deserves all the flowers. He radiates positive, supportive and leadership energy from the time we had with him and I believe he’ll become an amazing leader in the future. Once again, he’s a dependable person who genuinely cares about his customers and helping out his fellow coworkers without question.”
“Honestly,I was on the line with cricket,whether I like it or not..
Then I met Jalissa.She is not only smart and kind.Extremely helpful,honest and patient.And her Spanish is point.
Jarritos y ceviche,yo soy en la casa de compas.”
“came to today to pick up a new iphone 16e and was taken care of with respect and great energy. Moe went explained all the new features for me and even helped with installing my screen protector and new case. highly recommend this location and if you get the chance ask for Moe he’ll make sure you’re taken care of with no extra steps and can answer all questions!!!!”
“Positive experiences both times when my parent and I came to upgrade our phones. Francisco and Anthony were friendly, professional, and diligent helping us get the best deals and patiently explained everything to us. So glad to have a go-to for all our Verizon needs!”
“Both Brayan and Elias were amazing, very professional and helpful they helped me right away they even followed up with me next day provided me with all informations . Thanks Brayan and Elias”
“Great customer service! I bought a refurbished iPhone here for a fair price. And they even included a free case and charger.
Highly recommend as a place to buy.”
“This morning (5/21/26) and was helped by a dude whose name I failed to get. He really helped me out today, even went to another store to get the phone I wanted. I really appreciate him and his above and beyond customer service.”
“Denise was great! She helped me get everything set up, her customer service skills are great and she made the process very smooth. I would highly recommend her for any of your cell phone service needs. Thank you Denise!”
“Walked into the store 7/23/2023. I had a question about, when I had purchased my phone? and to see, if it could be unlocked and one of the guys that worked their told me to call customer service. But Stephanie stepped in to help me out. She chatted with cricket representatives over the app on their computer and was able to help me. Went above and beyond for me, and was able to get my phone unlocked...Best customer service ever. I highly recommend her for any of your service needs. Shout out to Stephanie ♥️♥️”
“Came by to buy my kid an iPhone for her first day of school and was not disappointed. Very easy and smooth purchase and activation.
The customer service representative named Cassandra is very friendly and knowledgeable definitely recommend to friends and family”
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“Best place to come if you need a repair pull up asap best service ? Best Shop in the OC ⭐️ highly recommend if you in the area you will not be disappointed I will be back. I got my iPhone 13 repaired here best quality screens and fasho your phone/ device is in good hands ?”