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“I was not only helped here with my new phone but given the best advice to get the best deal. Thank you anais for all the help you saved me alot of money and gained a forever customer”
“The ladies at the store were excellent. Comma they were kind, understanding and helpful, and they had a lot of patient, particularly with a guy that does not understand technology very well. Overall it was a great experience,
Edgar Aguilar”
“Had an amazing experience at the Walnut Version store. Carlos and Victor were absolutely incredible. Carlos was so patient, kind, and knowledgeable while helping us set up with my son’s new iPhone He got everything transferred over and working perfectly before we left. Victor gave me a great package deal for out of country phone usage and fixed some issues on my husband’s phone. Both Carlos and Victor are extremely knowledgeable , helpful, and professional! If you need help, these guys are the best!”
“Bri did amazing helped me get a new phone nice price everything included with multiple people in the store, you killed it bri thank you so much. Best boost in town!”
“I had an issue transferring phone service from another carrier to Boost, and stopped by the Boost store in Covina (Arrow Hwy & Azusa Ave.) The service rep (going by memory, I believe reps' name was Martin) did an excellent job setting up service with Boost, which was a tricky situation for a number of reasons, knew all the work arounds to get it done, and was patient as it took a little time. Service was set up and working by the time we left the store.”
“Went to handover tradin phone after upgrade and out in 2 mins ! Fantastic support staff . Only reason it is 4 and not 5 star, it was overcrowded and had to return twice . Tmobile can promote online appt possibly make it mandatory to enter store .”
“Hector took the time to explain all the benefits to my IPhone 17 Pro Max. That’s what I value the most with a company that I’m working with. CUSTOMER SERVICE. KEEPS MY BUSINESS. AWESOME EXPERIENCE. THX Hector”
“Carlos was super helpful with a new phone and line. Informative and gave great suggestions but wasn’t pushy when we decided what we wanted. Great customer service and made sure I was out of there in the timeframe I had.”
“Nichole S was very professional! She deserves a raise and paid time vacation! She helped open a new Verizon mobile service for 3 of my family members. Tried to do this over the phone for 2 days and nobody could help me. Kudos Nichole S! ?
Also, Tamara for phone support was good.
The MVP for this is Dennis Aquino!
He never gave up. Took me 2 days and multiple hours to try to port my phone number from another provider. Dennis was patient and stayed with it until successful transfer to Verizon! He deserves cash and free meals! A blessing!”
“To whom it may concern Leandra one of ur employees needs a raise she has gone above and beyond her work duties she is personable knowledgable smart and sweet that's why she needs a raise as well as her supervisor Miss JLoc, Maria and Joaquin are also super warmest thoughts Miss Candy Nunley”
“Chris was amazing at helping us have a smooth experience when we upgraded our phones! He was super knowledgeable and friendly. We are so happy with our experience. Thank you Chris!”
“Amazing Experience at the T-Mobile Kiosk in Costco!
I stopped by the T-Mobile kiosk inside Costco to look into plan options for my sister and I and I’m so glad I did. The rep who helped us was super kind, patient, and really took the time to explain everything in a way that made sense.
They showed us the difference between our current plan and the new ones available — and how we could actually get more value with better features that fit our needs. It didn’t feel salesy at all, just honest and helpful guidance.
The whole experience was quick, easy, and honestly a relief. If you’re thinking about switching or upgrading, definitely check out this kiosk. they made the process simple and genuinely care about their customers.”
“Diana was amazing ? with helping my husband and i with our New Phones & home internet services, he got IPhone and i got my Samsung Thank you again Diana see you in 12 months”
“Thank you Angie and Ivan for excellent customer service. I came in with home internet equipment issues. They helped with getting it running, assist with accessories, and products. Many laughs later, I walked out a happy and satisfied customer. ALL the staffs there are awesome. Been going to this location for over a decade.”
“Great service! It was so easy to set up with these helpful associate! They helped me chose the best plan for my family! Will recommend Home Connected to other friends and family!”
“Cameron helped out my wife in purchasing a new cell phone for my son. This was his 1st phone ? and Cameron had a lot of patience with my wife which I greatly appreciate.”
“Manny helped big time. Long story short make sure you have insurance or you’ll have to go into great detail with whatever options are available to you and there’s not many. Thankfully Manny was super patient and helped me replace my phone explained all options available in detail. He even showed
me the accessories I would use daily with my new phone. Thanks a bunch Manny.”
“I came into this t mobile store yesterday to pick up a new phone for my mother. We were greeted right away by Karina she put us on the waiting list. Luckily she ended up helping us with what we needed. She was very helpful and patient. My mom’s old phone had so many issues and she took her time to fix it since we wanted to keep her same number. She showed no signs of distress or frustration. We were there for like an hour but she got the work done ✅ and my mom left happy! Thank you Karina for your great customer service.”
“My knowledge of and interest in technology are very limited. ISN Global has taken care of my technology needs for the last 20 years. Whether recovering documents following a computer crash, replacing hardware, providing assistance over the phone or in person, I have been very pleased with ISN Global’s services and staff. Thank you CEO Ed Reece and staff for keeping my technology operating.”
“I had an excellent experience with T-Mobile thanks to Tony and Debbie. Both of them were extremely helpful, patient, and professional. They took the time to answer all my questions and made sure I understood everything clearly.”
“Came into this store to turn in our old iPhones since we bought new ones. I have to say the experience coming here was exceptional! Everyone was so nice and attentive! From the moment we walked in and greeted to the moment we left! We had a few questions and were answered, quite impressed honestly! The store was very clean and organized…great experience coming here!”
“Hi Robert, thanks a lot for helping to cancel the acc. Very friendly very effective very patient very professionally . You are the best ! Definitely later on any business , deserve u! Thanks a lot & Happy new year 2026! T mobile provide the best customer service & Robert is the best team member.”
“I'm have been so pleased with Netdragon Websoft Inc! The service, staff & overall experience has been just as satisfying as not having to be strong armed by the powers that be. Now if they could expand to the financial industry I can buck the rest of the system! Kudos to you Netdragon Websoft Inc...”
“It's not where GPS shows you, it's in a corner of the parking lot. If you reach the GPS location and find nothing, keep going turn off the GPS, the store is near sugar coat nails.”
“Came in today and The Manager Miguel was most definitely helpful to myself and my husband ! Everything we asked for he assisted us with well manners and kindness he’s definitely a good example of how management should take care of his customers ! Thank you Miguel”
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“Yesterday I called T Mobile customer service 800 number only to talk to three (3) different woman and 2 being the highest supervisors supposedly. After I bought a new phone I had to call Service to check why Hot Spot wasn't working... Hang in there I'm getting to the point. The 1st person I spoke with told me she had to add my new sim to the phone to activate hot spot for it to work. I tried to use my phone and it said emergency calls only. I used a work associate phone to call back 800 number.. They verified me but told me that had to send me a pin to my phone ( which wasn't working ) she never told me to go to the store just insisted she needed to send a pin. I live in a different state so thankfully I had maps on my tablet and went to the nearest T Mobile store. Immediately-..Jhon Rodrigues asked me if I needed help. I explained the situation. I was very upset. He had my phone working in 2 minutes. The 800 number was reading through a script to try to help but Jhon took my phone and handed it back to me working. Not only did he get it working he also fixed my work laptops hot spot and tested it. Please Please T Mobile recognize Jhon for great great customer service. I didn't get a survey from T Mobile probably because the 3 woman reading scripts didn't send one because they failed miserably. Thank you Jhon Rodrigues.... You will do well!!!!”