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“Holy crap! Joe is next level when it comes to customer service.
We came in to try some stuff out and see what works, and Joe opened our eyes to more facets of sleep than I knew existed. He walked us through different options, asked a lot of questions about us and our sleep patterns and preferences, and crafted a list of the best options for us.
It took us a little longer than usual customers to make our decision (3 days), but through it all he kept a smile on his face, helped us when we had concerns, and even kept our daughter entertained when I was taking too long trying to make a decision. Best of all, I never once felt PRESSURED in any direction. That meant the world to me.
In summation, come in and see Joe when you need a bed, you absolutely won’t regret it.
Update: We needed some additional help, so we went back in to see Joe again. Without hesitation, he did what he does best. Got us squared away, solved our issue, and did it with a smile and friendly conversation as we went. Long as he’s here, we will never go anywhere else for our bed needs.”
“Greg went above and beyond to make sure we made the right choice. We had our mind made up (purple) when we came in the door but once we got to try the other options it was a no brainer tempur pedic was the way to go.”
“Evan was super helpful and really knowledgeable about the different beds. Answered all the questions that I did have and even helped me realize that I’ve been laying on my pillow incorrectly and it made a huge difference. Needless to say I ended up buying a bed that day. Would definitely recommend.”
“Alex was a great representative. He showed me several beds. I mean, mattresses and I found the right one that was perfect. He was a great salesman. He offered the great sales. He suggested certain ones that were at a good price. And I found the great mattress that I found, and I was very pleased very happy, great service. Great person with good experience. I will continue to serve good business with you guys.And alex is a great salesman and deserves a good raise for this.He knows what he's talking about.Thank you alex”
“2 Salespersons helped me with a difficult situation. Elisha and Kevin could not have been more patient or kind. Also very very knowledgeable. Over the past 20 years my family has purchased over 10 mattresses from Mattress Firm in Citrus Heights CA and every time the sales staff and company have been honest and have bent over backwards to help. As a 75 year old widow, I know this kind of customer service is rare and should be valued above all else when choosing a company to deal with.”
“We had a very enjoyable experience at Mattresses Firm with Keri. We are currently Purple mattress users and thought we knew a lot but found out all the newer information to help us pickup new mattresses. Having it be Black Friday helped with the price also when buying such an expensive item, taking the stress out helps.”
“Theresa was very helpful on Black Friday, she pulled out a few mattresses for me to try until I understood the differences. It was my first time buying my own mattress instead of getting them handed down. I had no idea what was good for me, but Theresa found the right mattress for me and I got a great deal as well. Thank you!”
“We visited your store on July 4 of this year and we were very happy and surprised when we first walked in the door. Love the greeter who welcomed to each person in as they entered and asked if they knew what they were looking for if they needed help.
Home run to start off with. As we walked around, we appreciated the different staging of furniture appliances.
Although we were Just browsing, we ended up picking up a few value items. Great finds for a Reasonable cost.
Thank you, Willey!!! We enjoyed the visit and will be back very soon. Thank you.”
10AM - 9PM
1252 Galleria Blvd, Roseville
Furniture Stores
“We had a nice time looking for dressers. Lily was very helpful and knowledgeable. Lily made our purchase easy and quick. Her manager went over everything as well. We will shop there again.”
“The gentleman that helped us was very informative, kind and never pushy. He helped us to find a mattress in our price range and made the purchasing process so easy! Delivery turn around time was only a matter of days and they took away our old mattress too!”
“Great selection, lots of choices for deep-seat couches and chairs and rugs. High quality service from the knowledgeable staff there, who helped with our ideas to make our dream living room a reality.”
“Extensive variety of gardening supplies and plants. Everyone is friendly, and one could spend hours just wandering through the beautiful flowers and trees. There are tons of gift ideas inside, too.”
“I had a plant that I purchased and it said Giant bird of paradise one year ago. A friend told me that it was not so I took it back and they exchanged it for a new healthier giant bird of paradise. The customer service was outstanding. I really appreciate Paul Newman's help dealing with this plant I can't thank you enough. ?”
“Steven and Phil were very helpful and considerate. Came in with kind of a sticky situation. They exhausted all avenues to make sure we got what we needed within the time frame we needed it ( needed it like yesterday kind of time frame). Very friendly and helpful!”
“Quick, seamless experience. Went down on a Sunday morning and the sales professional was very knowledgeable and friendly. Shout out to the two delivery folks, as well, friendly and fast. Halls is a staple of Citrus Heights and I’m glad we could support these good folks.”
“Let me just say this, if our world had more Leonora’s in it (or at least inner-acting with the public), it would be a much better place all the way around. This beautiful ,vibrant, smiling and friendly employee made our shopping experience today heart warming. Sharp as a tack, this lady provided excellent customer service, all with smiles and positivity. My husband and I left there feeling so happy (even after we spent money)!”
“I felt listened to and Stephanie helped me to pick you the best bed for my needs. Love the bed! Delivery was efficient and professional. Getting so great sleep now, thank you!”
“I had such a great experience at Ashley’s Furniture thanks to Maria! She greeted me right away and made me feel very comfortable. When I explained what I was looking for, she showed me a few great options and really listened to my needs. I also let her know I had a budget, and she made sure to stay within it, which I truly appreciated.
I also had the chance to meet AWS, the store manager, who was very polite and welcoming. I’ve been to multiple Ashley’s Furniture locations, and this has by far been the best experience.
I highly recommend working with Maria—she goes above and beyond for her customers!”
“Steve was very helpful and knowledgeable while we were shopping for new furniture! We never felt like he was pushing furniture on us or standing over our shoulders. Will definitely recommend our friends and family to see Steve if they are considering Lazy Boy furniture!”
“Wow, I wish I knew about this place when I moved into a new home! All the furniture was high quality and they had an impressive home decor selection. The employees were very nice and the whole warehouse was very clean. They put a lot of effort into this place and it's so worth a visit if you're trying to decorate your home or just looking for something new for your home. Definitely give this place a shot. I was very impressed. I even got this Colfax pillow for my guest house. They had an arrangement of different pillows with different town names on them ❤️”
“We purchased our bed sometime in September We walked in probably like an hour before they closed knowing we were cutting it close but I was determined to try the beds especially after seeing mattresses and frames were in my budget. Bridget greeted us and never once made us feel bad bout the time we walked in. Never mentioned what time they close nothing. She got our names and asked questions about what we thought we were in the market for. She never asked our budget inquired about income, nothing. Just made sure we found what we wanted. Ironically I thought I wanted the more expensive option but my boyfriend and I liked a cheaper option more, not because prices but because of comfort. Because we got a cheaper mattress we were able to splurge on other options like pillows and sheets. Bridget was very clear about warranty, what could be returned or exchanged and what absolutely could not. She made sure to repeat it and actually made it funny and memorable. She was extremely close in helping us find our sleep number but also let us know that number could change over time. I absolutely cannot recommend her enough. It was the best experience dealing with a salesperson that I can recall. Since our purchase a few months ago she has texted once a month to make sure we are happy with the purchase and has been very instrumental in help us figure out comfort level and answering questions. I hope to not have to buy another bed for a long time but if I did I would 100 look for Bridget again. A++ on sales, and as for the bed, we got the flex top P5 (not at all what I was expecting to buy) and the flex fit 2 adjustable base which is what I wanted. We are very happy with our purchase. Were just over 2 months in with sleeping and adjusting. It takes time, but we found our comfort levels and we are sleeping well.”
“Love the pieces for sale, love the showroom and everyone was nice and attentive. A little limited in what they had on the showroom but overall it was a good trip. We have to take a few measurements but will be back to talk to Renee when we figure out our layout.”
“Did a wonderful job, restuffing my Restoration Hardware cushions, for half as much, as RH wanted. And! It was so much more comfortable, as they made it, to what our bodies needed. Highly recommend them!!!”
“I needed to find a good quality, and affordable second office chair for working at a new location part time. Saw that they had used and refurbished quality chairs, and stopped by on my way to the new location. They were very helpful in listening to my requirements and I was able to spend a good deal of time testing various chairs that they had in stock. I picked one, and it's worked well.
The amazing thing is that after about a month, one of the armrests split on the chair. I looked into it and found that this is a fairly common problem with this brand of chair. I remembered that even used chairs had a warranty, and sent off a quick email and picture of what the armrest looked like (it happened while it wasn't even being used--also common apparently). They wrote back within an hour or two, and asked for my address to send replacement armrests--alternatively I could bring it in. I provided my address and the armrests were on the front porch a day later. In this day and age, when does this happen anymore? I'm a soloprenuer, so may not have a lot of business to do with them, but next time I'm in need of something, they will be my first stop. Thanks Tom & Connor!”
9:30AM - 6PM
1470 Eureka Rd suite 120, Roseville
Furniture Stores
“I had the pleasure of going by the booth at the Home and Garden show. The representatives were so friendly, helpful and informative. What amazing products. ⭐️⭐️⭐️⭐️⭐️”
“Our business has had a wonderful experience with Walker's Office Supplies. Our sales rep, Tim Eshelman has been fantastic to work with in making sure our needs are met and that I am on top of my regular supply orders. Thanks Walker's for your commitment to making sure our non-profit runs smoothly in that department!”
9:30AM - 9:30PM
5446 Crossings Dr, Rocklin
Furniture Stores
“I love this location. Great selection, etc but the icing on the cake is the customer service. Most recently a cashier (I think her name was Jenna?) was an absolute gem. Like, so sweet and clearly gifted with the customer service. The younger generation gets such a bad rap on their lack of socialization skills but this girl alone should restore faith in humanity. I hope my daughter grows up to be just like her.”
“I attended a basic painting class. I learned a great deal! Bobbie provides clear instructions, she's patient and takes the time to answer questions. The hands on experience with the paints and wax was fun. I'm so glad I attended. There are more classes in my future. Thanks Bobbie and Pam.”
“I just wanted to say thank you for a wonderful shopping experience today. My husband & I came in with our 2 boys & found some amazing night stands. Your selection of inventory AND customer service is unmatched to all the other stores we’ve been too. Your sales team is truly wonderful. Thank you ❤️”
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“Shannon thank you for your incredible customer service. You always know what I need when I come in! Thank you for brightening my world with your gifts & talents.”