“I have been living at the Eaves at Mountain View on Middlefied for about 4 years. I have never lived in any shared housing facility where the apartment workforce, in this case Mae, Alexa, the maintenance supervisor and maintenance persons assigned to my building, treat you like family. Whenever I have a complex situation, the staff addresses the concern with comprehensive problem-solving, utilizing all of the appropriate resources to find efficient and effective solutions to my concerns. I work in a profession where exemplary customer service is paramount to the profession's mission. I can say that customer services at the Eaves in Mountain View on Middlefield is top-notch. I want to thank the staff for providing me with a domicile that is safe, comfortable, peaceful, and so convenient.”
“As a resident of Palo Alto Plaza, I can confidently say it's an excellent place to live, especially if you value location and convenience. You simply can't beat being able to walk to literally everything – from your morning coffee to fantastic dinner spots and all the shops you could want.
The complex itself is beautifully maintained; the grounds are always immaculate, and it truly feels like a peaceful oasis. While it's an established building, any minor issues that pop up are handled quickly and efficiently by responsive management. Having a pool and fitness center on-site is a huge bonus, making it easy to unwind or stay active without leaving home.
Yes, it's Palo Alto, so the rent reflects that, but for the unbeatable location, the attentive management, and the overall quality of life here, it's truly a standout option. It's a place where comfort meets unparalleled accessibility.”
“Emily was an absolute pleasure to work with during our tour of Mission Pointe by Windsor. From the moment we arrived, her energy and enthusiasm were contagious. She clearly knows the property inside and out and made the entire experience feel personal rather than just a sales walkthrough.
She was attentive, answered every question we had, and followed up promptly afterward, which really stood out. Ultimately, we decided the unit sizes and storage options weren't quite the right fit for our needs, but that had nothing to do with Emily's effort ; she went above and beyond at every step.
If you're considering Mission Pointe, ask for Emily. Even if the property isn't your final choice, you'll leave feeling well-informed and genuinely taken care of.”
“Over the past few months we’ve needed minor maintenance issues and the maintenance team at this location has been EXCELLENT! We’ve had the pleasure of working with Jason, Efrain, and Jhon. Their service is top-tier! They’ve all been very kind, quick to respond to requests, and provided great service! I truly cannot express our gratitude to this team enough! Thank you all for ensuring our needs are met and thank you for going above and beyond with your service!”
“I had a great experience living at Locale. Julie and Osvaldo truly go above and beyond to make the community feel like home. Maintenance requests get addressed swiftly. The complex is quiet, clean and very well maintained. The layout is optimal and the amenities (mailroom, gym, jacuzzi, rooftop) are top tier. Every couple of months (generally on holidays) there are community events (e.g. pizza night, taco night, sushi night) where you get to meet the neighbors.
Also love the location: a short walk from Caltrain (yet very well noise insulated) and downtown RWC (lots of restaurants).
Overall, 10/10 would recommend!”
“In the past I would have given this place 3 stars but the new management has really stepped up and made improvements. They are very responsive and helpful with any questions or issues I've had.”
“⭐⭐⭐⭐⭐
Springline – The Residences is truly an exceptional place to call home. From the moment you walk in, you can feel the thoughtful design, upscale finishes, and attention to detail throughout the community.
The residences are modern, spacious, and beautifully appointed, with high-end appliances and elegant interiors that create both comfort and style. The amenities are top-tier — everything is designed to elevate everyday living, from relaxing shared spaces to vibrant community areas.
The location is unbeatable, offering convenient access to shopping, dining, and major employers, while still maintaining a peaceful and welcoming atmosphere. The management team is professional, responsive, and genuinely cares about residents.”
“The property is truly a gem. Tony, the property manager, takes great care of both the residents and the community as a whole. Martin in maintenance is always prompt and reliable whenever service is needed. The location is also fantastic—it’s so easy to get just about anywhere from here.
Thank you for making The Palomino a genuinely stress-free and welcoming place to call home.”
“An oasis of peace in San Jose. Its so blissful to live here. There are giant redwoods, blooming flowers, immaculately clean pool, jacuzzi and a fitness center. They could have easily added more floors and made the property more crowded but they rather preferred preserving the "resort-like" ambience. While the maintenance team is passionate about their job, Luu is the star of the show. Theresa-the property manager is so courteous and always willing to help with a smile. I lived here for 2 years and was bummed to move out due to change of job to another city. I'd definitely live here again if I am back to San Jose.”
“I had a fantastic experience staying here for a year. The apartment complex is well-maintained, and the amenities are top-notch. The pools are beautiful and always clean—perfect for a relaxing swim. I also enjoyed using the sauna, and the tennis courts were a great addition for some outdoor activity. The management team is responsive and friendly, making living here a pleasure. Highly recommend this place to anyone looking for a comfortable and enjoyable living experience!
Recent experience:
Some resident here are very arrogant.. I was loading few thing in my car and left it on street for 10mins(was constantly visiting) an arrogant resident came by and asked to turn off the blinker and stating passing racist comments. When confronted, she started accusing me for stealing her stuff from her car. I was completely shocked. May be is because I caught her peeping into my car.”
8AM - 5PM
535 Everett Ave, Palo Alto
Apartments
“Mia really is great place to live in. Taylor kindly answered our questions and helped us with administrative matters as well. We are satisfied with all the service and facilities here! I highly recommend this place for your housing.”
“I have lived here for the last two years and am leaving due to other reasons. However, this place is absolutely the best. Everyone working there is so kind, so welcoming, and really works hard to make this place feel like your home. This is largely due to the incredible staff that works at this property, including everyone in maintenance, and everyone working in the leasing office. The units are beautiful, parking is flexible and it is straightforward to acquire additional slots for a reasonable additional charge (which is extremely difficult at other apartments) which worked great for 3 professionals living in an apartment with separate jobs and each having our own cars. This apartment is secure, it is beautiful, and it was an absolute pleasure spending the last two years here. If you are thinking about living here, you won't regret it.”
10AM - 6PM
870 E El Camino Real, Mountain View
Apartments
“We've lived here comfortably and pretty safely for 3 years.
As others have pointed out, Ray on the maintenance team keeps this place running smooth! He's always prompt, professional, kind and friendly. He will fix whatever problem has presented itself AND take the time to say hi to your dog. Things malfunction, it's a normal part of a home. But Ray gets things back to working order quickly- even if it's a weekend. I can't imagine this place without him here!
Despite others' complaints, the rent here seems on par for the area. It was sort of mid-range when we moved in. Spacious storage wise and parking wise. Our unit was renovated before we moved in and it has held up relatively well. We had a small number of ants once. The complex has pest control here weekly anyway and they came by and took care of it the next day. Haven't seen an ant since.
The noise of renovations around the complex can be loud especially if you're near one of the large dumpsters they fill and empty almost daily. There's also debris around these dumpsters constantly (broken glass etc) But it is something we were warned about before moving in. They tried to start tossing things into the dumpster around 7am one weekend but all it took was me standing in my doorway, telling them it was too early and they left.
Our catalytic converter was stolen from our spot in the parking lot over night once but I know that's a common thing. If packages are left outside the mailbox they will be stolen. The mailboxes themselves have been broken into a couple times too. But Justin at the leasing office holds packages for us now! He'll also come pick up a package from your door and hold onto it for you if you're away. Super friendly guy. Always around to answer questions and help out. We did install home security cameras etc for peace of mind but I dunno, I think that's just par for being in the bay. We've felt generally pretty safe here. I think it might have something to do with our unit being further away from El Camino and more nestled into the subdivision, but who knows.
The neighbours & staff are friendly, there's a nice park nearby, the place is very dog friendly (except no pets allowed in the common area which kind of sucks...) but it's close to work and the climbing gym.. if we've gotta be in the bay this place is good enough for us.”
“5 days ago, I moved into a nice studio apartment. The grounds were clean and secure. The staff members, Daysy, Dan. Betina, and TJ were all very friendly helpful ,and knowledgeable. I'm looking forward to lounging by the pool and grilling some great meals on the large gas grills in the pool area. Im very glad my dog likes it here too.”
“Lived here for a little over two years and absolutely loved it. Being next to Eagle Park was perfect for our dog, who also liked to people watch from the balcony. The proximity to downtown Mountain View is also great.
Another bonus is that the front desk staff is super friendly and helpful. Really went above and beyond to make sure our experience there was nice.
Would strongly recommend Park Place!”
“My experience at 885 Woodside Apartments has been nothing short of exceptional. From the moment I moved in, I was impressed by the professionalism and friendliness of Meghan the Community Manager. The apartment itself is beautiful, well maintained, and offers such stunning views. The location is perfect. The community atmosphere is warm and welcoming. Maintenance requests are handled promptly, and the whole team goes above and beyond to ensure resident satisfaction. I highly recommend 885 Woodside Apartments to anyone looking for comfortable and convenient place to call home. Five stars without hesitation.”
“We have been living here in Cezanne apartments since few months now and having an amazing time living here. Its near and clean property and quite safe place. Specially Manager Anu has been friendly, very helpful, nice person and she is very prompt in getting any maintenance issues fixed in time. Cesar from maintenance team is also very quick and helpful. Common areas are regularly cleaned. Lot of parking spaces and very close to market.”
“Amenity and maintenance service are great! Leasing accommodation need to be improved as upgrading or switching request is not been responded or processed after 6-month.”
9:30AM - 5:30PM
3320 Montgomery Dr, Santa Clara
Apartments
“I recently leased an apartment at Santa Clara Square and could not be more pleased with the service I've received throughout the process. I had a long list of requirements for the home I wanted and Sabrina was beyond patient with me. She asked all the right questions and ensured I found a home that I loved. Thank you to the team at Santa Clara Square. Looking forward to calling it home!”
“Best apartment among 4 I lived in the bay area.
The staff Julie and Maria are the best I have ever met.
They are puncture, friendly, and most importantly help to solve the problems(so professional, especially responde to emails quickly to solve problems).
Fore sure the buildings are not new or fancy, but the quietness, location and the nearby part worth much more than the price.
I have to move out for personal reasons, and maybe come back in the future.”
“From the moment I arrived, Nobi, the manager, greeted me with a warm smile and goes above and beyond to ensure my time here is comfortable. Her helpful and kind nature truly has made a lasting impression.The Olympic-size pool, accompanied by a full gym and community center, is another remarkable highlight. It provides ample opportunities for fitness enthusiasts to stay active and enjoy a refreshing swim.For those seeking entertainment, the enormous television in the community center is a fantastic addition. Please note this is a first come first serve center unless reserved which there will be a note or a group of people to let you know it is reserved.Bair Island Marina also boasts several barbecue areas, perfect for hosting gatherings and enjoying delicious meals with friends, colleagues, people from this community or loved ones. The well-equipped stations and ample seating make it convenient to indulge in outdoor cooking while taking in the scenic beauty of the marina.The single-stall shower and two restroom areas on either side of the harbor are clean, well-maintained, and conveniently located. The facilities are spacious and provide a sense of privacy, ensuring a pleasant experience for all visitors long term or short.One noteworthy feature of Bair Island Marina is its strategic location, which provides a natural wind block for boats coming from the north end. This not only ensures the safety of the vessels but also enhances the overall tranquility of the marina. It is a testament to the attention to detail and thoughtful design of the facility. This location is also only a 5 minute drive or 25 minutes walk to grocery stores, gas stations, etc.In conclusion, Bair Island Marina is an absolute gem that offers a delightful experience for visitors long term or short. Nobi, the manager, sets the tone with her helpful and kind demeanor. The exquisite hot tub area, Olympic-size pool with a full gym, community center with a large television, barbecue areas, laundry facility and well-maintained restroom facilities all contribute to an exceptional stay whether it be temporary or full-time. The marina's strategic layout that shields boats from the wind is an additional bonus. I highly recommend Bair Island Marina to anyone seeking a memorable and enjoyable experience.”
“I have been living here since 2019. They always had good leasing managers and maintenance teams (person). The place is always spotless, well-maintained and close to downtown. Special shout out to Sandra for all the help in the last 2 years.”
“Spent a year living here as I worked in Palo Alto and just wanted to highlight how lovely the leasing and maintenance team were, as well as how nice the units are! Despite not being a modern construction, I think I've seen less bugs (two spiders in a year, and I kept my unit fairly humid) than on the 33rd floor of a new construction I lived in prior!
The sound proofing is fairly good, except for when my upstairs neighbor bought weights and was dropping them at odd hours. Linda went above and beyond to address this issue with the neighbor, even emailing Blueground on my behalf as the upstairs unit was a Blueground rental (Blueground has a couple rentals in the apartment, but because of how jacked up the prices are the renters are usually older working professionals and don't ever do something like this. This one time was an exception, and as it was during the summer months I'm pretty sure my upstairs neighbor was some intern).
Work orders are fixed promptly, and Linda is extremely fast at responding to any email requests. While some delivery drivers bring up the packages and some don't, you really can't complain. Linda will email you if you forget to pick up your packages and remind you about them, and all around is just so stellar. Rufino and Juan are also super great at dealing with requests.
You can also get a laundry machine installed in your unit for a very reasonable price, and once you get over the learning curve of using this thing it's really nice to have. Kitchen is nice and spacious, and the floor to ceiling windows are really nice for ventilation. The closet space is also great – don't think I'll find another unit with so much space for all my clothes!
The apartment is also fairly close to a Whole Foods (~10 min walk, 3 min drive) and a Trader Joe's (~5 min walk), and the parking situation is also nice. It's a nice gated (free!) garage that you use a remote control to open and close, and the parking spots are nice and spacious.
I will say that the garbage truck does come around 6:30AM regularly, and it may rattle your windows / beep outside for a bit, so it's probably good to invest in a sound machine and some earplugs or wake up early if you're a light sleeper. Overall, the property is really nicely maintained and the other residents are all super sweet, and once again Linda, Rufino, and Juan are truly amazing!
P.S. Also not to discredit other people but I find it really doubtful that Linda et al have not been responding to people's emails. Also, I did see one review about AI assistants and I'm pretty sure they don't have that anymore – all calls go directly to the leasing office without EliseAI or some other AI bot.”
“Very beautiful community. Everyone here is nice people don’t leave their dog feces on the floor. It’s a very clean place. Maintenance is always on site. It’s a safe area to raise your family, it’s a secured gated place it’s near the 49er stadium, which is also pretty cool. There’s a lot of great food near this location. If I can give it 100 stars I would oh and by the way the Office team is extremely nice and catering to your needs. I went across the street to go be nosy and their apartment is way small. This was a great fit for my family. The gym is 24 hours and its kept clean. The rent is extremely reasonable for the high-end area We are in.”
“I took my dog here while waiting for my wife to finish a medical appointment at Stanford. Excellent dog park. Well maintained and very clean. Unfortunately while there a woman with two dogs purposely opened both the gates to park on purpose and my dog escaped and ran off into a very congested traffic area. I could not find her and called 911. After looking for her for four hours, we had to go home thinking our dog would be dead or severely injured. There were many good people in Menlo Park who helped us find our dog. Luckily almost 24 hours later a woman rescued our dog and we got her back relatively safe and sound.
If you see an Asian woman with a pug and Golden retriever, get your dog out of the park immediately. Your pet will not be safe in the presence of this woman. She should be arrested and prosecuted. What she did was not an accident.”
“Apartment had an issue with the refrigerator/ice maker and the most experienced, professional, and delightful service guys came and fixed the problem: Andrew and Danny.”
“I was a resident of Station 101 for around two years and have been very happy with my time spent there. They were so helpful in finding a unit for me when moving in, and management and maintenance during my stay has been nothing short of exceptional. Station 101 puts in such great effort to put together fun community events for the whole complex. I was very happy here!”
“I had a great time living at The Shadows for 2 years. Friendly staff, maintenance is quick, clean lawn, common areas and gym, an apartment with working appliances. Very convenient location, extremely close to 101 and the Google office buildings in Mountain View.”
“Robert and Rojelio are the best! I feel we have the best maintenance team around! When there is an issue, they respond so quickly! The netting in my sliding door came off as my daughter ran into it. I saw them outside and they promptly took out the door and fixed it, no questions asked! They are the best!!!!!”