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10AM - 6PM
379 State St, Los Altos
Shoe Stores
11AM - 5PM
316 Main St, Los Altos
Shoe Stores
“This location has become my go-to store since Palo Alto closed. I'm always being helped by a young man named Aaron. Aaron is an awesome guy. He's very helpful and friendly and answers all my questions and offers advice as well. He always remembers me when I walk in which isn't too often because my shoes last a long time. This is the best shoe store around for quality shoes.”
“Your sales people really know the products you carry. They know the drop of different running shoes, whether they are for neutral/pronating/supinating feet, and which styles come in different widths. They even volunteer the information the you may be due a reward on your current purchase. I had some unexpected things happen on a custom order I had on Hoka shoes. Every person I dealt with took ownership of the problem to get it resolved. I won't be buying athletic shoes anywhere else.”
“I had a very professional test on my foot and got customized shoe cushions with strong support. The technician was very nice and patient. I tested different brands of shoes and finally got a perfect pair.”
“My sister needed a good pair of walking shoes! Giovanni was great helping her find the perfect pair of shoes. Also, we weren’t planning to buy inserts but truly what a difference it’s making for her walking with her previous shoes when she would have sore feet and knees on her daily walks. Giovanni was very patient with her. I’ll be back!! Thanks!’”
“Sonja went above and beyond to be helpful after an insane debacle with Keen Central. Basically, Keen had a batch of Versacore in the color Primose/Alloy size 6.5 that were mislabeled/missized which they vehemently denied was possible. 3 pairs and 6 Keen people later I gave up being treated poorly (Keen Central not Palo Alto store) and called the Palo Alto store. Sonja took time to measure the shoes to help confirm that the pair of 6.5's they had in stock in a different color were indeed smaller and true to size. She then held the shoes until I could arrange to be in the area to try them on and buy them. An associate validated that the shoes I had received were indeed bigger than they should have been and measured my feet and explained the measurements to me.
Sonja was so nice and apologized for all I went thru and expressed that this was very atypical. She encouraged me to try on different styles to explore fit. She was very knowledgeable about all of the shoes I tried on and Keens as a company. Ultimately She helped me get a pair of appropriately sized Versacore in a different color for very close to the sale price from what I had ordered from Keen.
She even was so kind that she found a pair of colored laces to make the replacement pair closer to the color I had been hoping for.
If you are anywhere close to Palo Alto deal directly with the Keen Garage versus online.”
“I recently visited Footwear etc. in Cupertino and had the pleasure of being assisted by Scott. His expertise and attentive service made my shopping experience exceptional. Scott’s ability to assess my needs without the use of measuring devices was impressive, and he guided me to footwear that fit perfectly and met my requirements. I highly recommend seeking out Scott for his professionalism and dedication to customer satisfaction.”
“I was in the store for the first time today. It was an amazing experience. Christine must have brought out a dozen pairs of shoes and helped me with the tricky buckle. She was patient and also fun to work with. I now have two brand new pairs of shoes at a reasonable price and that fit well.”
“I found adult size leotards in a variety of styles. They could use more sizing. I only found a few XL and they were not truly large. There were no plus sized (plus sized in ballet terms being anything larger than a 10 ?). This is an industry problem, so it may not only be the choice of the store, but I would love to see more inclusion in that way. Half of the store was for children, so they may cater a bit more to the littles.”
“It's a club you don't need to join - anyone can walk in off the street and start shopping. They have a wide selection of shoe types and styles - from steel toe work boots to Air Force Ones. If you need hard to find shoe accessories (like crease protectors), then you can find them here. In addition to shoes they sell team logoed hats and Jackets. And the staff is helpful and friendly.”
“Well-organized store with plenty of seating room and the entire Allbirds lineup displayed. There’s a lot of staff waiting to help out; for us, Maria was very professional and answered a ton of questions! It really helped our selection process.”
“Such a lovely store! Smells wonderful when you first walk in and has a unique but nice flow to it. The staff are attentive but not overwhelming. I had a great interaction with one of the women working in the plant area and she helped me find a specific plant in an arrangement I wanted.
The one and only downside to me is the elevator since it was one of the scariest elevators I had ever been in- it was slow to begin with and then seemed to almost vibrate and shake and make some very unpleasant sounds. It didn’t seem to operate too poorly outside that but it was certainly a strange experience.”
“I was blown away by how awesome these guys are! I came in for a zipper fix on a jacket and they were so kind, efficient, and crazy quick. Plus the jacket was as good as new afterward and exactly what I needed; the shop is also very lovely and easily accessible. I will bring my shoes for repair here and only here from now on (plus other knickknacks like the zipper hopefully), and HIGHLY recommend that you do the same!”
“This place was awesome. My seven years experience was wonderful. Unfortunately they closed for no reason. I hope they open up again. Al was a awesome person. He knew how to run the business with great honor through the pandemic.”
“Was greeted as soon as I walked in, eventhough it was busy. I told the salesman the shoe I normally purchase and asked if there was a new model he would recommend. Without hesitation he showed me the Tru Guard lite. Ran to the back to grab me my size and that was it. Great shoe recommendation!”
“Several weeks ago,I had a very positive experience when shopping at the Palo Alto location. I had a very large return, and the manager Daisy, was very pleasant and efficient. I will share my experiences with others, and encourage them to visit this store.
Linda B.”
10:30AM - 5PM
855 El Camino Real #20B, Palo Alto
Shoe Stores
“A repeat customer. The service is excellent and the staff expertise on sizing for longevity versus comfort is very helpful. A big selection of shoes too for all ages! We'll be back for the next pair in a few months ?”
“I was looking for an item that was not available on the website anymore and they called all the other Rodd & Gunn stores to find this item for me. Amazing staff.”
9:30AM - 8PM
721 Sunnyvale Saratoga Rd, Sunnyvale
Shoe Stores
“I really like their frequent discount coupons, frequent sales, especially their one and three day coupons, they have valuable savings, consistently, which I really like. Any sporting goods items you can think of is here at Big 5. Been coming to their various stores since the 80's. Good selections of shoes. Too bad they no longer sell rifles & shotguns, as they had some really great prices on those in the past. Make sure you're subscribed to Big 5 coupons, as they have amazing deals on Ammo, many times $15.00 for 9mm 50 count, sometimes no limit. Go buy your ammo now before July 1st, as ammo will go up 11% on July 1.”
“Nordstrom Rack each has a different vibe. Fremont has better layout in the store sales and friendly staff. Palo Alto seems that everything is just thrown in the middle of the room. Not a lot of options shoe size for 6.5 - only 1.5 rack. Only engaged with the check out person who wasn’t rude but certainly didn’t seem thrilled to be there.”
“this place is absolutely amazing. they did such an amazing job protecting my boyfriend's loafers, I am stunned. I will definitely be coming back! The woman was so kind and attentive, she is very efficient and extremely talented. I honestly do not understand the poor reviews, this place is absolutely incredible!!! If you are considering going to Village Cobbler, take this as your sign- they do perfect work in a very reasonable amount of time for a great price. 10/10 I will not be going anywhere else.”
“Had a great experience at Red Wing Shoes for railway workers. The quality is top-notch, and Michael provided excellent service, ensuring I got the perfect fit and comfort. Highly recommend!”
“Famous Footwear at Westgate Center offers a good mix of brands, making it easy to find shoes for various styles and needs. My family had a smooth experience browsing and purchasing footwear, with staff assisting with sizing when needed.
The pricing was competitive for an outlet, and checkout was quick, making this store a hassle-free option for shoe shopping.”
“I was needing some adidas socks for my yeezys and could not find a store that had the quarter length. The staff was very friendly to help me and showed me where the socks were. They were also nice to complement the shoes I was currently wearing. Although I didn't buy any shoes, the customer service here is good.”
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“Taylor was amazing! I learned so much about skating and skateboard components as a total noob. He helped me pick the perfect board for me within my budget. Very happy with the service”