Shoe Stores near Mountain View, CA

30 locations found near Mountain View
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“Amazing customer service, the owner is very caring when it comes to fittings, and makes sure that we feel good in the shoe. When the system had a tiny error with size, she gifted me a new shoe free of charge. This kindness touched me deeply. Also, she cam answer any question about shoes, and gives great advice for pointe shoes. Would recommend this shop to anyone! ??”

4.5 Superb47 Reviews

“They've moved to 805-C East El Camino Real in MOUNTAIN VIEW. My nav system kept taking me to Sunnyvale. Chris knows the business and is a no nonsense guy. He told me what to bring and what to expect with my order. I'm looking forward for his call to pick up my order.”

3.2 Average11 Reviews

“We bought our son a new skateboard here a few weeks back. This place has an amazing selection of boards, tracks, wheels, etc, but more importantly is run by people who *know* skateboarding, are patient in offering advice and just really nice to deal with (even to people who know nothing about skateboarding). Great store, great people - highly recommend.”

4.7 Superb107 Reviews

“I am always beyond pleased with the customer service that I receive from Jim and his team. Everyone is very knowledgeable and helpful and go above and beyond to help me. I would give FleetFeet the highest recommendation. Thank you. Jeff Lazarus, MD”

4.7 Superb92 Reviews

“Amazing store. You walk in and they are friendly and helpful, do a full scan, run test, sole test, etc all free of charge, let you try on whatever you want with expert guidance, and are super helpful on finding products without being pushy.One saleswoman, Genesis, was particularly amazing. I needed new road-running shoes, and she took me through all the tests, was unbelievably friendly and professional, suggested the shoes I would need and what might be better or worse for me, and pointed out various things about my running style, feet, etc. All super fast and super fun. She then helped me try on all the different shoes she suggested (she can carry five+ boxes at once... wow), and was just the right amount of helpful, stepping away when I needed time to try them out, and coming back (almost psychically) when I wanted advice or had questions. I ended up getting shoes and soles and would easily pay more than what I did for them. I even bought the store membership (I never do this) because of how clearly Genesis made it out to be helpful to me.Overall, wonderful store with a great philosophy, and absolutely one of the best salespeople I've talked to (Genesis). I went on a run afterwards with my new shoes and my half-marathon time went down by a staggering 40 minutes from 2:36 to 1:58.”

4.7 Superb81 Reviews

“Hive & Colony provided an amazing experience for designing my wedding suit. The variety of fabrics and colors are endless, so you'll definitely find what you want.Ixy, one of their star employees, provided exceptional service and is a master at his craft. His design recommendations and expertise in the bespoke world will surely award you with a perfect suit.My suit is so nice that my wife fell in love with me again; and she can’t keep her hands off me.10/10 would rec. Ixy every time.”

4.6 Superb46 Reviews

“Huge shout out to Christine and Ballroom Connection! We mistakenly came after close and Christine stayed to help me choose two great pairs of Latin Ballroom heels. Christine was generous with her time and so knowledgeable. Great selection of heels as well. Thank you so much!”

4.4 Superb70 Reviews

“Came in to ask about returning my shoes that cause a lot of pain and to my surprise the gal was willing to help me out and see what can be done about it. She spent time looking for my receipt and helped me with a refund because they hurt. I ended up with a new pair and was very satisfied. Many customers were not wearing masks and impatient but I was satisfied.”

4.4 Superb61 Reviews

“I just moved here and I needed a haircut. I found Three Kings, booked an appointment with them and came the next day. They were highly accommodating, kind, and great to talk to. My barber was Cesar, great guy and gave me a great haircut. I greatly recommend Three Kings.”

4.8 Superb22 Reviews

“Great selection here. Great customer service. I could not find this location on Yelp so I "created" one This location has awesome sales staff. Jessica is so knowledgeable, personable, helpful and patient. She is also bilingual. Her friendly and kind personality makes it very easy to work with. I'm am very I decisive so it takes me a long time to decide on a shoe. Jessica lets me ponder and checks back with me. She's great at suggesting and is not pushy. There was another gentleman who was also very helpful but I'm so sorry I did not get his name.”

4.7 Superb25 Reviews

“Kind of expensive. But when your a big person you have to pay that little extra to get something that fits well for you. Customer service is excellent. Every time l go the employees try their best to assist and connect with the customer. Good selection of clothes and organized unlike Burlington ?”

4.5 Superb32 Reviews

“Super nice and helpful, good selection and overall pleasant experience. Shout-out to Damien and his help getting me set up with a few new pairs, made everything quick and easy to decide.”

4.3 Superb51 Reviews

“Knowing up front that I was traveling and likely not going to purchase anything, Sabine spent a ton of time finding the right fit for me so I could order online when I got home.”

4.5 Superb27 Reviews

“I rarely walk the mall but had an opportunity this afternoon.Upon entering I received a warm welcome greeting and was informed of the current promotions & new arrivals.Kudos to the team at WFVF Vans! Your customer service should be an example to all. Congratulations!”

4.2 Good61 Reviews

“I went in and found the 2400's I was looking for in the right size in 5 minutes and was out the door with a great experience and wonderful staff. Matt was quick and knowledgeable.”

4.1 Good82 Reviews

“One of the few places that carry Hoka shoes, & so far the only place that had a salesperson who knew the intricacies of the brand. Cassandra answered all my questions & was a great help. Much appreciated!!”

4.4 Superb21 Reviews

“Serene and the two males attending the store were super friendly and helpful, sadly they didn’t have my size on the first option for the day of the death collection with the full body of the dog on the side so I opted for plan B. Serene explained that next season I must come in September to get them as they sale super fast. The store is clean and organized, thank you for your great service ???✨”

4.1 Good37 Reviews

“I was SO lucky enough to get in touch with Alice within this store for the last pair of shoes for my wedding! She was so accommodating, so sweet, and super FAST! She saved the day!!! I waited last minute and realized there was one size left within the whole company and called her right away and she placed the order to me within minutes! If you ever need anything, don’t hesitate to ask for Alice, she is a saint!!*UPDATE 10/12: I just received my shoes from Alice & wow what a thoughtful human she wrote me a hand written card and gave me an extra “something blue” dust bag for my wedding day! How thoughtful!!!! Wish she lived closer so I can give her a big hug! The shoes are just stunning! I am obsessed!”

5 Superb8 Reviews

“We had an amazing experience, the sales associate was very nice and slow with us working on me getting a shoe that fits. Overall store felt very approachable, clean with modern styles along with the classics.They only have full sizes and I am a 7.5 she helped me work through adding and finding a boot that fit well. I don't remember her name but employee #3373 thank you!”

4.2 Good24 Reviews

“Mark is awesome! Best customer service! I bought a pair of Hoka, Mark helped me tried couple of sizes at the store and settled down on one. But when I wear it outside for few times, I found it is too big. I called Mark and Mark just said brought it back we will take care of you. When I arrived, Mark have already prepared the invoice and few smaller sizes for me to try on. No question asked, exchange was so smooth, this definitely is the best customer experience I have even had in any store!”

4.3 Superb17 Reviews

“I was looking for an item that was not available on the website anymore and they called all the other Rodd & Gunn stores to find this item for me. Amazing staff.”

4.6 Superb10 Reviews

“The workers are so gentle and kind and very knowledgeable. The new manager Maurice Johnson is exceptional and made my shoe shopping experience a lot more joyful!”

3.9 Good68 Reviews

“Walked in today & was pleasantly surprised with how friendly the woman working was, the organization & cleanliness of the store! The woman working was very helpful with my gift-card issue I was having & was soo sweet once she saw my big ole belly! I'm not sure how this store has a low rating because it sure was great to me!”

4 Good32 Reviews

“This shop is very nice with great accommodating and the owner is quick to make sure customers feel valued! Styles to meet a wide range of tastes!! Check them out for your next outfit selections!”

5 Superb6 Reviews

“10/29/23I returned to order the petite jeans. This time the POS system was working. Teresa was very polite and helpful in getting my jeans ordered and expedited to me. I asked for the name of yesterday's cashier because I'd like to acknowledge her. She was very polite and patient while I tried to get my credit card problem resolved. Her name, I believe is Raji.. thank you all at Madewell 10/28/23Today I went shopping for jeans. I've worn Madewell jeans for quite a few years now so I stopped in there to see if I could find a replacement pair of jeans. I found that the style I currently have do not fit the same way as before so I tried on a new style, Vintage in dark wash. Hummm I liked them but since I'm short, the salesperson, Christina, suggested I try the petite version of the jeans.I decided to go ahead and purchase the ones they had in the store and order the petite version. When it came time to process the purchases, my credit card kept getting declined. I called my credit card company and they assured me that the card was working. It still would not process...the cashier there was very kind and patient, which I very much appreciated. She tried and tried and even moved the sale to a different register. Nothing worked.Brian, one of the managers came over to see what was happening and took the time to assist me in determining what the problem was. I am very appreciative of his professionalism and patience as we continued to try to get my card to work. It turned out that the simple purchase transaction went fine, but there was a problem with the on-line order where my card address was different from the ship to address. Brian hung in there with me trying everything and never showed any impatience.I am very impressed with the level of customer service and patience I experienced today...It was not a huge sale, just a pair of jeans.Thank you Madewell for the excellent customer service. I will go back another day to see if the problem has been resolved so I can order another pair of jeans..”

3.9 Good54 Reviews

“Great store.. great service... everyone is very friendly, very helpful, great selection, well stocked, great deals and prices. Sign up with them get discounts, free delivery on online shopping.”

3.8 Good119 Reviews

“I initially came here to pick which bag I wanted because I wasn't sure. I loved the customer service by Minh!! She was patient with explaining each piece and gave honest opinions on them. We looked at a huge variety of bags! Even if I didn't purchase the bag this time around due to wanting to see another color she was still super sweet through text. If you're ever shopping here I'd highly recommend Minh!! Great experience getting to see the different varieties!”

4.8 Superb6 Reviews

“This is one of the best and biggest anthro branches. They have amazing flower artists in the Terrain section, and an expansive bhldn wedding section with special dressing rooms for the wedding dresses. There’s nothing you can’t find here. Staff is also super friendly every time”

3.9 Good37 Reviews

“I worked at Steven's Creek Surplus as assistant manager in my early 20's in the late 1990's. I read the reviews on here about store security watching people and I know it's annoying. But do you see what is happening everywhere? How are you going to call out a super rare, successful small business, for security these days? The truth is, people get offended. It's embarrassing to be watched. You think to yourself...me? Really? Let it go. They don't know you're an upstanding citizen. If you want them to, then talk with them. Let them get to know who you are. Don't have time for that huh? Yeah, I didn't think so. Now let's talk returns. Why do you think Costco can take back anything people want to return, after it doesn't even matter how long? That's because Costco is huge and they can make the manufacturer reimburse them. Do you think an independent surplus store has that kind of muscle? Please get real. If they take a return that they cannot sell, they eat it. The truth is...this store has been run the right way for a very long time. They have always worked to be up front with people. The policies are there right at the counter. They might not always have the best price on something, but their profit margin has always been fair. If someone has something cheaper, it's because of their buying power and lower cost. Most of the surplus stores are long gone. Steven's Creek Surplus is a survivor. I can still get lost in there forever just checking out all of their neat stuff. They are a rare gem in a world of lab diamonds. Don't break them down for petty stuff. Build them up for being pretty much the only surviving business with character and history on all of Steven's Creek Boulevard...in all of San Jose for that matter.”

3.9 Good37 Reviews

“Wonderful children's shoe store! The people who work here are so nice to the kids who come in. This is the BEST store for babies, toddlers and young kids. Yes, the price is a little more expensive but that's probably because Palo Alto is very expensive. But also...the people here carefully measure your kids' feet and talk through the different types of shoes and fits. Also - one of my kids has a leg issue and the doctor prescribed special shoes for him. Howard's immediately helped. My son's doctor said this is the store they recommend for any kids who need any corrective shoes. I read some of the negative reviews below and those comments are silly. I'm sorry, one guy said he was disappointed because he brought his mother into the store? It's a children's shoe store, bro. Also, I'm not sure about the refund issue but my guess...: a. Kids wear shoes without socks often, b. Kids (including mine) are often pretty gross.”

4.1 Good16 Reviews