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“Was kindly welcomed Christopher who took all the necessary measurements for perfectly fitted running shoes. Vladimir was also very professional and super lovely. I am a beginner runner, I need wide shoes and I am new to Road Runner Sports, he explained everything to me in great details. The VIP Family Rewards Membership was a good option. The 90-day perfect fit guarantee is very reassuring. I am impressed by this shop, its assortment and recommend it.”
“Great service provided by James. I've been here 3 times in the past 2 weeks. He's helped my parents, brother, and myself. I've been telling everyone I know they need to come and see James. He genuinely cares and provides great recommendations.”
“Finally got my hands on the Godspeed tee I’ve been wanting for so long — it looks even better in person! ? I also picked up the ASICS Gel-1130 Black Pure Silver, and they’re crazy comfortable and clean.
On top of that, I grabbed a pair of Lost and Found for my girlfriend — she absolutely loves them. ❤️ It’s always a great feeling shopping here; the staff are super chill and helpful every single time, and they really know their stuff when it comes to sneakers and streetwear.
This place has become my go-to spot whenever I’m looking for something new or limited. Great selection, fair prices, and good vibes all around. If you’re into sneakers and fashion, Solemate is definitely the spot. ?✨”
“Cheri and Michael are amazing! Winchester Western Wear has an incredible selection of western wear, boots, hats and accessories! Excellent quality products and the best customer service! Highly recommend!”
“Really great experience! He helped me identify the kinds of shoes that would be good for plantar fasciitis and encouraged me to go out and walk in each kind to compare and contrast! Highly recommend!”
“Sonja went above and beyond to be helpful after an insane debacle with Keen Central. Basically, Keen had a batch of Versacore in the color Primose/Alloy size 6.5 that were mislabeled/missized which they vehemently denied was possible. 3 pairs and 6 Keen people later I gave up being treated poorly (Keen Central not Palo Alto store) and called the Palo Alto store. Sonja took time to measure the shoes to help confirm that the pair of 6.5's they had in stock in a different color were indeed smaller and true to size. She then held the shoes until I could arrange to be in the area to try them on and buy them. An associate validated that the shoes I had received were indeed bigger than they should have been and measured my feet and explained the measurements to me.
Sonja was so nice and apologized for all I went thru and expressed that this was very atypical. She encouraged me to try on different styles to explore fit. She was very knowledgeable about all of the shoes I tried on and Keens as a company. Ultimately She helped me get a pair of appropriately sized Versacore in a different color for very close to the sale price from what I had ordered from Keen.
She even was so kind that she found a pair of colored laces to make the replacement pair closer to the color I had been hoping for.
If you are anywhere close to Palo Alto deal directly with the Keen Garage versus online.”
“Kind of expensive. But when your a big person you have to pay that little extra to get something that fits well for you. Customer service is excellent. Every time l go the employees try their best to assist and connect with the customer. Good selection of clothes and organized unlike Burlington ?”
“I walked into a busy store about 45 minutes before closing. Quan immediately asked what we needed and said he would help after he finished with a customer at the register. As he helped us, it was apparent he knew the products and inventory very well. Within a half hour, we had 2 new pairs of shoes which were just what we wanted. He was quick, honest, and personable. 5 stars to Quan!”
“Amazing service from the whole team. When the initial alterations took longer than expected, they really expedited the second round of tailoring to get the suit ready in time for my event. Loving how the suit turned out, very excited to wear it this weekend.
Time flies during the designing and sizing, so make sure to check the online configurator ahead of time to get an idea of what the options are. Try to wear fitted clothing, it will make measuring easier.”
“The Great Mall in Milpitas is an absolute gem in the world of shopping centers! From the moment you step inside, you're greeted with a vibrant atmosphere that's bustling with energy. Here's why I'm giving it a stellar five-star review: 1. **Abundance of Stores**: The variety of stores at the Great Mall is simply astounding. Whether you're on the hunt for fashion, electronics, home goods, or anything in between, you're sure to find it here. With over hundreds of stores to choose from, there's something for everyone, making it the ultimate shopping destination. 2. **Great Bargains**: One of the highlights of shopping at the Great Mall is the incredible bargains you can find. From outlet stores offering discounted designer goods to special promotions and sales, you'll always leave with your wallet happy. It's the perfect place to snag high-quality items at unbeatable prices. 3. **Well Organized**: Despite its size and the sheer number of stores, the Great Mall is impressively well-organized. Navigating through the different sections is a breeze, thanks to clear signage and helpful directory maps scattered throughout the mall. You won't find yourself getting lost or confused here, allowing for a stress-free shopping experience. Unlike other malls in the Bay area that seem to be struggling, the Great Mall is alive and thriving!”
“Came in today looking for new work boots , Bruno helped me find exactly what I was looking for, also tested and recommended me my right size insole. Very knowledgeable will be back here for my next pair.”
“Bella James is a beautiful women’s clothing store with incredible customer service and a really nicely curated selection. They have some of the same brands you might find at Nordstrom, but honestly with cuter curation and a much better shopping experience. You’ll find jeans and tees, options for getting dressed up, and everything in between. I was going through a tough time in my life when I first shopped at Bella James and the store owner and employees went above and beyond in creating a really fun and relaxing shopping experience that was a moment of positivity when I really needed it. Skip the mall and shop small- you won’t regret it!”
“I recently visited Footwear etc. in Cupertino and had the pleasure of being assisted by Scott. His expertise and attentive service made my shopping experience exceptional. Scott’s ability to assess my needs without the use of measuring devices was impressive, and he guided me to footwear that fit perfectly and met my requirements. I highly recommend seeking out Scott for his professionalism and dedication to customer satisfaction.”
“I am very pleased with the purchase of these shoes for my daughter for Christmas. they were in high demand and I could not find them anywhere except from Hansen’s. Not only did they have product availability, but the shipping was very fast and arrived long before Christmas. I will consider Hanson’s for all my shoe needs in the future.”
“Great store but Samantha the store manager steals the show. She was amazing, knowledgeable, super patient and got me into a pair of great Wolverines. Highly recommend talking to her for a boot recommendation!”
“I was looking for specific size and color of Ben Davis pants , I called the store and Mark found them called me back and let me know they had them. Excellent customer service. I will be coming back to this store!?”
11AM - 6PM
379 State St, Los Altos
Shoe Stores
“The owner of the shop is incredibly chill and knowledgeable. Helped me get a perfect longboard setup, even though the boards come as complete sets, he let me swap out some wheels and bearings and the prices were super reasonable. Also, if you're looking for the Baker Tim Robinson board, they have a few of the cosmic gumbo and the hotdog one, as of yesterday-just gotta ask about them!
(Just a note this is an old review so idk about the Baker boards, but still a fantastic shop!)”
“I worked with Alice to find my wedding shoes, and I just want to say — she was truly wonderful. She made sure that I received my shoes on time, kept tracking and updating me throughout the whole process, and checked in to make sure I felt good, supported, and confident. The shoes arrived perfectly, and everything turned out smooth and beautiful — just like I hoped. Thank you, Alice, for being patient, thoughtful, and truly caring.
Thank you for understanding how meaningful this was to me. Highly recommend working with her！”
9:30AM - 7PM
316 Main St, Los Altos
Shoe Stores
“This location has become my go-to store since Palo Alto closed. I'm always being helped by a young man named Aaron. Aaron is an awesome guy. He's very helpful and friendly and answers all my questions and offers advice as well. He always remembers me when I walk in which isn't too often because my shoes last a long time. This is the best shoe store around for quality shoes.”
“Very specialized shoe store. They don't have the typical walking and sports brands you hear about. If you either work in the medical industry, or you have a specific medical condition though, you will have heard some of them. Everything here is top-notch!”
“I visit this store when I travel to San Jose. The staff is pleasant. I recently ordered some shoes to be shipped to this store. I wasn't sure if I would be there to pick them up. They were quick to offer solutions to make sure I would get my shoes. My shoes arrived the day I was leaving and the staff was quick to let me know my shoes had arrived. Georgina was fantastic. I love shopping at this store.”
10AM - 8PM
3530 Stevens Creek Blvd, San Jose
Shoe Stores
“One of my favorite places to shop for shoes. They carry many trendy options, especially sneakers. However, we couldn’t find many weightlifting friendly shoes since most styles are geared toward fashion, running, or cardio.
The women’s section has a great selection of boots and heels, many at good prices. There is also a large sales section worth checking out.”
“Such a lovely store! Smells wonderful when you first walk in and has a unique but nice flow to it. The staff are attentive but not overwhelming. I had a great interaction with one of the women working in the plant area and she helped me find a specific plant in an arrangement I wanted.
The one and only downside to me is the elevator since it was one of the scariest elevators I had ever been in- it was slow to begin with and then seemed to almost vibrate and shake and make some very unpleasant sounds. It didn’t seem to operate too poorly outside that but it was certainly a strange experience.”
“I found adult size leotards in a variety of styles. They could use more sizing. I only found a few XL and they were not truly large. There were no plus sized (plus sized in ballet terms being anything larger than a 10 ?). This is an industry problem, so it may not only be the choice of the store, but I would love to see more inclusion in that way. Half of the store was for children, so they may cater a bit more to the littles.”
“My go-to surplus store. I've made it a point to drop by every couple of months to see what's new.
A lot of stock tends to sit for a bit and doesn't seem to get marked down, so if you're in the market for a specific article, double check what it's going for online.
However, they tend to get more unique uniforms and equipment than just your standard USGI kit. But whatever your fancy, be it airsoft, collection, or reenactment, you may just find what you need here.
On top of that, it's also a large workwear store. You can find a lot of popular brands in multiple sizes and variance to fit your scope of work.
The staff are great too. They'll let you know if a certain item isn't eligible for return and are more than happy to help you find the right fit for your gear.”
“Nordstrom Rack each has a different vibe. Fremont has better layout in the store sales and friendly staff. Palo Alto seems that everything is just thrown in the middle of the room. Not a lot of options shoe size for 6.5 - only 1.5 rack. Only engaged with the check out person who wasn’t rude but certainly didn’t seem thrilled to be there.”
10AM - 8PM
447 Great Mall Dr Space 544, Milpitas
Shoe Stores
“I want to say thank you very much to Bree, who was extremely helpful in assisting us and resolving a return. She was on point and did everything she could to successful return our items.”
“Great prices compared to online shopping. I saw a jacket that I have been eyeing for but there’s no available XS size. However, the sale associate was helpful and offered to order online in the store and ship it for free instead with the same price that they were offering at the store. I checked the online price and it was 19.48% off sale while the store offered more discount at 60%. So overall, it was worth it to go to the store. They have friendly sales associates who would check on your needs. First time shopping here and I had a good experience so far.”
10AM - 6PM
1510 Oakland Rd STE 110 110, San Jose
Shoe Stores
“Please stop the Red Wing Ad loop in the store - for the sake of the employee’s sanity!!!! Great store. Great service. But dang, having the Red Wing ad looping over and over and over and over drove me mad and made me want to leave. Those poor employees!!! Make it stop!!!”
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“I will come here from now until forever for all of my dance shoe needs. They were so helpful in choosing the correct fit for me, as I am not in close proximity to the store. Their shipping was very fast, and they even called me on the phone before shipment to make sure that I was ordering what would work best for me. (as this was my second order and the first one i didnt know what i was doing and totally guessed on sizing and fit). again, thank you so much for your help and knowledge! i can now dance confidently in my Flavias and Stephanies! looking forward to trying some more styles in the future.”