Budget Car Rental provides a smooth and efficient rental experience with great vehicles at a good price. The staff is very friendly, respectful, and professional, offering exceptional and top-notch customer service. They are quick, knowledgeable, and accommodating, ensuring a stress-free process. The team goes above and beyond to assist customers, making changes and solving issues straight away, including handling reservations and extensions with flexibility. Collection and return are very smooth, and the cars are spotless. This location is a hidden little gem that exceeds expectations with its outstanding staff, who provide the absolute highest quality of service. Many customers highlight that the experience is much better than other rental places, leading them to recommend it highly and state they will return.
I had a horrible experience at the Budget Rental at The Bloc. Offered zero assistance. Thankfully Brian helped me perfectly! Kind and considerate. Thank you Brian.
March 2024
Very professional, there was a bug that caused an added hidden charge and they fixed my issue straight away. Collection and return was very smooth and the car was spotless. Top customer service and great vehicles at a good price
July 2022
Cathy needs a raise. Thanks for making our stressful experience much better and easier when we were in this morning! It's not easy getting or handling a rental truck but her customer service was top notch. Appreciate her!