Ross Dress for Less offers the best brands and the latest fashions for family and home at 20% to 60% off department store prices. Customers report you can find designer label items in a variety of styles and sizes at a fraction of the cost, leading to great value. Many are happy with purchases like dresses, shoes, warm winter jackets, and homewares. However, common challenges are noted. The store is often described as messy and disorganized, with floor stock in disarray and sizes in a constant jumble, making shopping like a treasure hunt. There frequently does not seem to be enough staff, leading to lineups at the registers. Customer service experiences vary widely. Some staff, including loss prevention and security, are noted for being very nice, professional, and kind with good customer service. In contrast, other experiences highlight issues. One supervisor was described as having an unfriendly demeanor, being rude and unprofessional, not acknowledging customers, and getting defensive instead of admitting a mistake during a difficult return transaction. Other employees sometimes seem miffed or distracted. Operational issues like unremoved security devices on items also cause inconvenience. Despite these challenges, many customers state they will continue to shop there for the value and finds.
Great prices they have stuff people want. There's shelves are pretty empty but thankfully we found a bunch of stuff.
August 2025
This is a very big Ross with a lot of selection. I found some thing I never thought I would find there! While I was in line, I watched some very rude people being helped by a very nice guy. So I just wanted to leave a positive review so that management knows that the guy handled it so much better than most.
July 2025
This location needs more man shoes, the shelves are pretty much empty, not enough selection like other locations. Overall it’s a good place to shop.
