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“Outstanding, customer service they went above and beyond to their duties to help my wife and I no bank has ever make us feel so very please with the service. They treat as persons not numbers. Excellent”
“I needed a copy of an old check to prove I made a payment and was having trouble using the app. I went in to the branch inside the John Ferrero building and Nadia Vallecillos and Angel Rodriguez were amazingly helpful. Not only were they able to obtain the copy of the check, they did so after going above and beyond an effort I was expecting. The level of professionalism and kindness they showed while I was stressed out will not be forgotten. They deserve a billion stars. Thanks Nadia and Angel!!!!”
“Always go there
Have no issues with the tellers
They know me by my name and are always generous
Give out free cookies or other snacks at times”
“Thank you so much Mari Andino! She was so sweet and helpful with giving us our auto loan she was looking out for our well being, work with Mari on your auto loan she's the best!!”
2 - 5PM 9AM - 1PM
3738 Bayer Ave Suite 102, Long Beach
Credit Unions
“Amazing service with detail and care! Heather in the loan department is very transparent and informative and offers details of her services to make sure you make the right choice. I have been banking there for over 20 years and appreciate the numerous services they offer with the comfort of a non-commercial environment. They appreciate their members and do not try to sell you what you do not need.”
“Thank you so much for all your help, going above and beyond to get me the best rate possible and working on this very fast. Thank you Vanesa Ruiz for working on my loan.”
“The staff is always friendly. The branches are always clean. It is super easy to get loans at great competitive rates than any regular bank. Member for 25+ years”
“I have been a customer with LBS for over 20 years. Staff, manager have made me feel like family and have gone out of their way to help me during my lowest. It feels personal and I appreciate it so much.”
“3/19/2024 = 5 Star = We already got the check today and handed it to the Car Dealer , NO Hustle and Good costumer service skill. i do highly recommend this bank to my family and friends .3/8/2024 = 5 Star = So far we had a good experience in this branch , i just had a great offer that can't refuse, i will update my review once we got completed.”
“Mary Nathan Assistant Branch Manager done and excellent job in assisting my friend of 20 years Albert Palmer in setting up his retirement direct deposit account.
Thanks and God Bless you Mary Nathan.
Mr Ricky K Benjamin”
9:30AM - 5:30PM
1511 Cravens Ave, Torrance
Credit Unions
“This review is to thank one of the customer service reps, Madeline. I called with a request and she was very gracious and kind - I really appreciated it! Thank you, Madeline!”
“I have been coming to this Southland more often due to frustrations I've had at the Carson location, mainly for deposits or questions and concerns, but I notice it's much more faster here, less frequent errors with the outside machine and the customer service is excellent here at this location.”
“If you are in the market for a car I highly recommend you start here.they provide you with the the necessary information you need to buy a car l. They take the hassle out of buying a car. I couldn’t be happier with the service provided. Extremely happy with the easy process. Save yourself the grief and headaches”
“I have nothing but the highest regards for this bank. I live quite far away from them (I live in Walnut CA), but because of the exceptional service and the always pleasant employees, I feel it’s worth the drive. Trust me, you will not be disappointed with their service and attitude!”
“This review is to acknowledge Grace At this los Altos bank. She always delivers, with kindness and and amazing skills to read and care for the customers that frequent LBS at los Altos. She has this ability to understand the needs of others the professional advice, suggestions and comcern she has is very beneficial I stay because of Grace!”
“I got three Car loans in the past few years and all of the staff was very attentive to my needs. They where very professional and knowledgeable and helped me and my family find the best rate. I recommend California Credit union we are happy customers and will continue to come for our financial needs. The staff is very welcoming.”
“I love this branch... led by the top notch manger Dina, they're literally the best staff top to bottom. Brenda was so helpful today and gave me all my available options and provided in-depth financial information that I'll take with me forever .. not gonna lie, I went into this morning feeling sick to my stomach & in a financial rut and Brenda made me feel a lot better. Thank you to Jason for your past help. God bless you all .”
“I love F&A. My parents opened my account since I was born and I have been with them for over 40 years. They are quick to answer calls. Currently I have my mortgage, savings, checking, credit card and IRA through them. Everything is always quick. Even though I have moved over 3 hours away from the branch I do not switch due to the best rates and service. Everything I do is online or over the phone with them and I have not had any issues. I have banked with two other banks as well but F&A has definitely been the best.”
“This review is for the service I was provided by Janelle Morales and her branch manager. I went in to the branch to get assistance with a maturing CD that I was having difficulty getting assistance with over the phone. Her professional knowledge allowed me to immediately speak with the correct person to resolve the issue. My loyalty towards CCU was renewed because of her efforts. I felt it was necessary to acknowledge the outstanding customer service that she provided. It was a breath of fresh air.”
“They earned my future business and respect by making a wrong right. They made an exception for me when I was given misinformation by someone on the the phone, they did not have to do anything for me, as most places wouldn't have. I recommend them to any and everyone.”
“Everyone is very friendly at this branch whenever I go in. Giving a shout out to Jera for her kindness, professionalism, and patience while helping me with my banking issues- and continuing to go above and beyond for a client like myself. Truly personable and quality customer care.”
“Sara Tago gave me the best customer service skills today as my loan processor. Answered all My questions and concerns and decisions to be made regarding my current financial situation. Very professional and knowledgeable and awesome fun personality. Schools Federal Credit Union you'll all should blessed to have Sara Tago working with and for you'll. Thanks again Sara Tago you were awesome. You made my 19 year anniversary today ? even better”
9AM - 5PM
9204 Flair Dr Suite A, El Monte
Credit Unions
“A HUGE SHOUTOUT TO MRS DORIS ROMERO!
My card was involved in a fraud issue and I was overcharged a significant amount. Thankfully, Mrs. Romero helped me resolve everything quickly and smoothly. Her support meant a lot and truly made my entire week. Thank you!”
“I'm so full of excitement and indebtedness for a tremendous outcome by MR ARNOLD CLARK , If I was told I will ever meet a Forex/Binary trader as legit, genuine and so hand-working like CLARK, I will probably not believe due to the evil adventure I encountered trying to Trade and was defrauded but was recommended to CLARK, I won't lie folks my middle name turned to anxiety and didn't want to lose more funds, this time I choose to invest little with $500 and in just a week CLARK assisted me to earn $6,900, so I kept on investing continuously. Today I'm financially successful. contact MR ARNOLD CLARK now on,”
9AM - 1PM 2 - 5PM
209 S Broadway, Los Angeles
Credit Unions
“The tellers Dani, Jasmine and the manager Judith here are the best that you could have working for you and handling your money and affairs! They even go out of their way, to help you, and to make sure, that you leave knowing that everything is alright! I give them 5 stars!!”
“Ms Acosta's quick smile and hospitable personality quickly remedies the often long security lines at the Federal building. She really makes the member feel that we matter to her. She walked me seamlessly through the unfamiliar process of the business I was there to transact. She is a credit to herself and to SCU. Date of visit 30Jan2024.”
“We have been with LBFCU for 4+ decades now. Great people and a great place to keep your funds. It's like a family business. Everyone there knows you by name”
“I just got off a call with Annette and she was absolutely wonderful! She was able to help me with some app issues that I’ve been struggling with for years— highly recommend contacting their support team for any help! Annette you’re the best!!”
“We have been with FCCU for 34 years, since 1989. We have known Laura Jimenez since then. She has been professional, very friendly, helpful, looks out for our best interest, makes financial recommendations, easy to talk to, attentive and other qualities we don't think are common with other bankers. Ms. Jimenez has provided that stability rather than having to deal with a new person every so often. The staff in the Palmdale Branch have also been very helpful, professional, friendly, etc. No request is frowned upon, like the request for a $2 bill which we know they don't always have. We feel part of the FCCU family than just a mere account number. Banking with FCCU has saved us a lot of money. Who doesn't want to save money? The interest rates on our loans have been very competitive. Constantly beating offers from other Credit Unions and banks. Even the big auto dealerships were unable to match the interest rates we've been offered by FCCU. We don't see moving our financial business elsewhere. Thank your for all these years of working with us. Thank you Laura and to all the Palmdale Branch staff. Keep up the excellent work!”
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“I had an excellent experience with Jennifer Landeros. She provided outstanding customer service and made me feel truly welcome. I will definitely be recommending Rize to my friends and family.”