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“This bike shop is like no other. Greg is a great person to deal with. He will go above and beyond to make sure you are happy and the end result shows it. I am grateful to have found woodside bike shop. I live in NC and still we were able to land on the perfect bike. Now i just wish they were in the east coast also!!”
“Chain reaction is a family owned business that will always give you great product advice and stand behind their products with great service. Very helpful and friendly!”
“While building a bike the service and attention to detail was super solid. Mike did a fantastic job as we negotiated all the options and kept me aware of progress. Chris, fit me on my bike and initially it was a bit uncomfortable, however, some of my little pains went away and now I really like the position. Great bike shop!”
“Top Notch Service and Selection. And a really cool place to visit and check out some bikes. When you visit make sure to ask for Steve. From first contact to final visit and purchase he went above and beyond. You can’t put a price on that kind of service! Thank you Cycle Sport San Mateo!”
“Tony is the man! Helped us get a child seat bike rack to fit on our road bike. It wasn’t straightforward but he figured it out. Will definitely be back when our little guy is ready for his own set of wheels.”
“I took my old bike seat, on the post, with the new seat into their shop. I could not get the old seat off and asked for help. I agreed to a small charge eagerly. I want to do more business with them. Such nice people.”
“I'd give 10 stars for the owner. He's clear, responsive, and communicates well. I just had a high-end tri bike shipped out from Veloro and couldn't be happier. There aren't many shops where when they say it's will be done, it's done on time and done well!
Now, I plan to bring all my bikes in for service and look into getting a new fitting at Veloro! Veloro is now my go-to shop!
And they have great kits, so be ready to try on gear!”
“Tom at Velo Tech is awesome! He is super friendly and super knowledgeable. I trust him with my 2007 Pinarello. He upgraded my components and it rides like a new bike. Thanks Tom”
“We had a problem with a new bike related to parts availability issues . The Bike Connection went above and beyond expectations to make things right. Thank you! We will be long-time customers.”
“Super nice guys, so fast, friendly and prices seem fair. They could easily fix something on my old bike that other bike shops didn't know. My favorite bike shop in Palo Alto so far and will definitely come back. Thank you so much!”
“Shop team (thanks, Scott!) all really know their stuff with Canyon brand bikes. No major upsells on used bike maintenance or safety tune ups / checks, just good vibes of go out and learn your new-to-you MTB. Will be going back for maintenance I can’t do on my own (eg shock services) and plan to buy my next bike here when the time comes. Hopefully not for a long time.”
“Gavin was so helpful getting my bike tuned up! I’m new to road bikes and he gave me a lot of helpful tips and ride recommendations for the area - highly recommend! Thanks again!”
“I bought an e-bike off of FB marketplace and brought it in for an assessment. The handle bars and front tire were assembled backward (lol) but Omar and the rest of the team were kind enough to fix it for me and check for any other potential issues. They taught me a lot about bikes along the way and gave me good tips as I’m new to the area and also to biking as a form of transportation. Would highly recommend coming here for any and all bike needs!”
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“Honestly, Matt is just the best! I've been trusting him with my triathlon bike for repairs, upgrades, and tune-ups for about three years now. And seriously, thanks to him, I've never had a mechanical problem in any of my races. That's huge for peace of mind!
Recently, I got a new road bike, and he did an awesome job putting on a new cassette and making sure everything was running super smoothly. He's usually able to get things done really fast, which is a lifesaver. What I really appreciate about Matt is how incredibly honest he is – if something's an easy fix or not even necessary, he'll just tell you straight up. Plus, he's just a genuinely cool and friendly guy, always a pleasure to chat with.”