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“Thank you Gabriel helping me upgrade my phone to iPhone 15 pro Max and setting up everything! Best costumer service in San Francisco. Cricket way better than metro”
“A+++++
experience from soup to nuts!
Trevor, the manager, took care of me and walked me through purchasing a new iPhone with efficiency, professionalism and delight.
He's a real resource for AT&T has in front of him a bright future!”
“Jay messed up my account by putting the chip in my son's phone instead of mine. He was very impatient and not friendly. However, Jason and Kroner were extremely helpful, friendly, and efficient.”
“These folks are Amazing! Erika really went above and beyond to make sure I got my phone fixed, navigated the frustrating provider/manufacturer corporate nonsense and got me back to work. She was so sweet not just to me but to all the customers that came into the shop. John was so thorough and friendly and helpful. They got me put back together!! Highly recommend this dynamic duo!”
“I recently went to this AT&T location with my mother . I was helped by Rick. Before even getting to the store I went on an hour drive to pick up 3 brand new IPhone 16 Pros. I called the store after I received them from Best Buy and Rick answered. Rick was so kind and receptive. I told him that I needed help setting 3 new phones and transferring all of our old data from our IPhone 6S, 7, and XR. Without hesitation, he said we could come in and he would help.
When we got to AT&T store he greeted us and we sat down at a table together. Rick was patient throughout the whole process. He helped us get a better plan for our family account and transferred over all data without any issue. Rick is the type of employee that we all hope to encounter when we go to an AT&T store with an issue. I am so grateful that we had Rick to help us. I hope that he stays at this location because he is great at what he does. He also has a ton of experience which makes sense as to why he made everything effortless.
I would be remiss not to mention Josh who assisted when needed but was inventorying the entire store the entire time we were there. Both gentleman were excellent.
AT&T should do whatever they can to keep these guys around.”
“So glad I stopped by!
Very neat store, clean, organized, to the point. Stuff was the nicest, very friendly and welcoming.
I happen to be helped by Paul and he was wonderful. Very knowledgeable, professional, suggestive and helpful.
I ended up finding more things that I love and even got explanations and demo on what I purchased earlier online. So helpful!
Cant wait to be back for other things on my wishlist. Thank you, Paul!”
“Bruce is such a nice person who has been helping me many times to fix my issue . He never felt irritated even there was a many customers . We want like this person who is working in front desk. Thank you Bruce. Happy new year 2025 .”
“I want there early they are opening from 11am till 5pm. I met John and he let me in and wait till he is done with opening. He got a great service, and quick response. Love this place.”
“Guillermo is a pro, he resolved several complex issues, upgraded our plans and several devices. He is extremely professional and knowledgeable and is a great ambassador for Verizon.”
“I had a great experience. My Macbook Pro needed a new battery. By working with this local business, I saved $100. More importantly, once they got the part I dropped it off and they were done in an hour. I love working with small local businesses, and this was a real win all around. ????”
“Had my phone stolen while visiting SF and had to get a new phone, and they were super helpful at the store! It was a mess on my part but they were patient and helped me out so much appreciated! :)”
“Amazing cannot describe my experience! Changing providers and a new phone is normally a nightmare. Nico took care of EVERYTHING for me. Treated me with smiles and confidence. So grateful for his expertise and knowledge. For listening to all I asked for and hitting it out of the park. He wouldn't let me go until I was comfortable with everything. You have a loyal customer in me.THIS is customer service.”
“I’ve been a loyal AT&T customer for many years, and a significant part of that loyalty is due to their impeccable customer service. I would like to formally thank Ricky for his unwavering support and meticulous attention to detail. He has consistently helped me resolve various issues, from billing inquiries to assisting me in securing the best deals during promotions. Thank you, Ricky, for being such a valuable resource and a huge help!”
“The folks were very straightforward and explained the items in detail so I understood what I was getting into without trying to take advantage of my ignorance for profit.”
“Cody and his team were absolutely amazing! I guess I got there at the perfect time because the wait was very short before the next representative was available. I had recently relocated to San Francisco and needed to set up my new iPhone 16 ProMax. Not only was the process seamless, but I was able to complete my upgrade and convert all my old information to my new phone in a matter of minutes. I was a little concerned about protecting my new phone because most stores did not carry any cases for the new iPhone 16 ProMax. However, Cody was able to assist me with the purchase of a heavy duty case in store since I tend to drop my phone quite often. I can honestly say I was 100% satisfied with my overall experience at ATT near the Target off Geary Blvd and Masonic Ave. If you need a perfect spot to park for FREE, this is the location. Just park at the target and walk down the stairs near Masonic Ave. I promise you that every person in this place is friendly and will help you with all your ATT needs. I got lucky and picked the perfect location.”
“Went for assistance transferring all data from a Samsung to an Apple device. Jessica was knowledgeable, patient, and very helpful. It was a fairly quiet morning, and everyone was very pleasant and professional.”
10AM - 6PM
Ctr, 305, Corte Madera
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“I love the service I received at the Corta Madera store especially the employees Katie and Carlos they are so professional and helpful I am so happy with this store”
“Very good experience! Employee was very helpful and worked with me to find exactly what I needed. He also reassured me that if anything is wrong I can come back any time! Would definitely come back to make another purchase”
“Great experience at this Verizon! Deep, Christian and new hire Wesley were so friendly and helpful. They upgraded me and my sisters phones and gave us great new plans for close to nothing. Would go back just to hang. - Chloe and Brianna ily”
“(Translated by Google) Very good service. But they should update the opening and closing hours of the store.(Original)Muy buen servicio. Pero deberían actualizar el horario de apertura y cierre de la tienda.”
“(Translated by Google) Wide variety of phones and customer service is excellent. I recommend it(Original)Gran variedad de teléfonos y el trato al cliente es excelente. Lo recomiendo”
“Luis (I hope I spelled his name correctly) was SO Super helpful !! He was so knowledgeable about everything I asked about and answered Every question I had today when I went in and paid my phone bill !! Thank you so much for all of your help !!”
“Staff is helpful, but typically there’s a wait because only one rep on site at a time.
AT&T can’t gracefully handle an eSIM transfer if you get your iPhone repaired, they have to use your state ID verification as a second factor since your 2FA line will be out of action :)”
“Danny was especially indescribably great, ON our side until long after we first left the store. He was the best cheering squad and magic maker I could even imagine ! !!”
“Evelyn is SO Terrific!! She deserves Major recognition for her above and beyond customer service and great attitude! Evelyn is so helpful and kind and truly the best customer service rep I have ever connected with, none the less at cricket! Thank you Evelyn for making my Cricket experience so memorable! You deserve a raise!!”
“I came here to purchase a SIM card because I locked my SIM card and needed a PUK code in order to use my phone. I wasn't successful with getting the code and my ex-wife was told on the phone by a cricket associate I needed to get a new SIM card or at least that's what she claimed after I gifted her the task of getting the code from Cricket. After almost a month of my phone being inoperable I arrived at this store. Although the staff was busy with customers when I arrived, fortunately my wait was not long. I was assisted by a young gentleman that was enthusiastic, attentive and very informative. He was eager to give me the info I needed on a current promotion after he assisted me with a new SIM. He was very helpful and fourth coming and the service I received made me feel welcomed. It also made me feel like I would want to use this location in the future. I had a totally positive experience and I look forward to returning in the future. I'm happy I was in Chinatown when I decided to take care of this problem as it allowed me to discover this location, a wonderful store by far.”
“I've been with MPCS since 2017. Good reliable phones and services throughout. The accessories are convenient too.
I would recommend their phones and service to anyone.”
“They were very courteous about providing service concerning my new cellular internet for my apartment. Basically provided a workspace where I can call the corporate office to take care of the business.”
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“Wow! When my phone contacts were all lost thanks to some mishandling of my phone by a friend, Sam Robinson to the rescue. Great service. Sam handled the situation like a Mozart, with the phone upside down toward himself and right side toward me, the customer. With an upside down view, Sam scrolled through the screen, making adjustments, handling questions. A wealth of information and lots of kindness toward an anxious situation. Within minutes, I got my contacts back and learned a lot along the way. Thank you, Sam!”