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“Thank you Gabriel helping me upgrade my phone to iPhone 15 pro Max and setting up everything! Best costumer service in San Francisco. Cricket way better than metro”
“Jay messed up my account by putting the chip in my son's phone instead of mine. He was very impatient and not friendly. However, Jason and Kroner were extremely helpful, friendly, and efficient.”
“A+++++
experience from soup to nuts!
Trevor, the manager, took care of me and walked me through purchasing a new iPhone with efficiency, professionalism and delight.
He's a real resource for AT&T has in front of him a bright future!”
“I recently went to this AT&T location with my mother . I was helped by Rick. Before even getting to the store I went on an hour drive to pick up 3 brand new IPhone 16 Pros. I called the store after I received them from Best Buy and Rick answered. Rick was so kind and receptive. I told him that I needed help setting 3 new phones and transferring all of our old data from our IPhone 6S, 7, and XR. Without hesitation, he said we could come in and he would help.
When we got to AT&T store he greeted us and we sat down at a table together. Rick was patient throughout the whole process. He helped us get a better plan for our family account and transferred over all data without any issue. Rick is the type of employee that we all hope to encounter when we go to an AT&T store with an issue. I am so grateful that we had Rick to help us. I hope that he stays at this location because he is great at what he does. He also has a ton of experience which makes sense as to why he made everything effortless.
I would be remiss not to mention Josh who assisted when needed but was inventorying the entire store the entire time we were there. Both gentleman were excellent.
AT&T should do whatever they can to keep these guys around.”
9:30AM - 5PM
842 Cole St, San Francisco
Mobile Phones
“These guys are great! Came in for a sim issue and they fixed it on the spot for free. I tried to offer some money but they refused to take it. Awesome to see great small businesses in the community still looking out for the little man.”
“Great experience. My iphone needed a new battery. I contacted Lew. He was friendly and professional and best of all, said he could do the job right away. 15 minutes later had a new battery, and the phone is now holding a charge. And the price was much less than other phone repair shops.Lew is the best.”
“Bruce is such a nice person who has been helping me many times to fix my issue . He never felt irritated even there was a many customers . We want like this person who is working in front desk. Thank you Bruce. Happy new year 2025 .”
“I want there early they are opening from 11am till 5pm. I met John and he let me in and wait till he is done with opening. He got a great service, and quick response. Love this place.”
9AM - 7PM
996 4th St, San Rafael
Mobile Phones
“Guillermo is a pro, he resolved several complex issues, upgraded our plans and several devices. He is extremely professional and knowledgeable and is a great ambassador for Verizon.”
“Had my phone stolen while visiting SF and had to get a new phone, and they were super helpful at the store! It was a mess on my part but they were patient and helped me out so much appreciated! :)”
“I currently own an iphone 12 pro that had a maximum battery charge capacity of 76%. I usually update my phone every 2 years but for some reason I was just fine keeping my 12. But since it did have a weak battery I was ready to finally upgrade to the 16 or 16 pro but did research beforehand. I wasn't too impressed with what the 16 series had to offer so I decided to just get my battery replaced by iPhone Repair SF. I made a same day appoint, within 2 hours availability! Elbert was the assigned tech and texted me on his arrival time. When he got to my address, he replaced my battery in under 30 minutes! He was polite, very knowledgeable, and gave me tips on how to make the battery last longer. The replacement comes with a 2 year warranty and it saved me hundreds instead of buying a new phone. Great service!”
“Amazing cannot describe my experience! Changing providers and a new phone is normally a nightmare. Nico took care of EVERYTHING for me. Treated me with smiles and confidence. So grateful for his expertise and knowledge. For listening to all I asked for and hitting it out of the park. He wouldn't let me go until I was comfortable with everything. You have a loyal customer in me.THIS is customer service.”
“I’ve been a loyal AT&T customer for many years, and a significant part of that loyalty is due to their impeccable customer service. I would like to formally thank Ricky for his unwavering support and meticulous attention to detail. He has consistently helped me resolve various issues, from billing inquiries to assisting me in securing the best deals during promotions. Thank you, Ricky, for being such a valuable resource and a huge help!”
“Yesterday I went to the store to buy a new phone and they gave me good promotions and they even gave me the information of my old phone, all the workers were friendly and their customer service was good, I felt confident coming to this store subway”
“The folks were very straightforward and explained the items in detail so I understood what I was getting into without trying to take advantage of my ignorance for profit.”
“First of all the guy that runs this place is an awesome Guy . Well Run Great Prices Takes multiple forms of payments . I would definitely say if you are in the area give these guys a chance you won’t be disappointed.”
“Cody and his team were absolutely amazing! I guess I got there at the perfect time because the wait was very short before the next representative was available. I had recently relocated to San Francisco and needed to set up my new iPhone 16 ProMax. Not only was the process seamless, but I was able to complete my upgrade and convert all my old information to my new phone in a matter of minutes. I was a little concerned about protecting my new phone because most stores did not carry any cases for the new iPhone 16 ProMax. However, Cody was able to assist me with the purchase of a heavy duty case in store since I tend to drop my phone quite often. I can honestly say I was 100% satisfied with my overall experience at ATT near the Target off Geary Blvd and Masonic Ave. If you need a perfect spot to park for FREE, this is the location. Just park at the target and walk down the stairs near Masonic Ave. I promise you that every person in this place is friendly and will help you with all your ATT needs. I got lucky and picked the perfect location.”
10AM - 6PM
Ctr, 305, Corte Madera
Mobile Phones
“I love the service I received at the Corta Madera store especially the employees Katie and Carlos they are so professional and helpful I am so happy with this store”
10AM - 7PM
835 4th St, San Rafael
Mobile Phones
“Went for assistance transferring all data from a Samsung to an Apple device. Jessica was knowledgeable, patient, and very helpful. It was a fairly quiet morning, and everyone was very pleasant and professional.”
“The staff listened to my concerns and needs and help me port my phone number. I don't think I've been in and out of a place so fast in my life!They really know what they are doing at the Turk store and I highly recommend coming to them for any of yoi mobile needs...”
“I went in to pay my monthly bill and enquire about adding a line. Romeo answered all my questions and helped me to make an educated decision. Her didn't market me feel like I was wasting his time and I left with a new line and feeling very happy about it.
Thank you Romeo”
“WOW! We feel so fortunate that Lauren was working yesterday when we came in to upgrade one of our phones. Not only was she just genuinely friendly but she was very knowledgeable and knew her way around both the products and application needed to upgrade. She offered suggestions and pointed out the pros and cons of different phones and without her, our original thought of switching to an Iphone would have been disastrous for us. Kudos to Lauren! I hope TMobile recongnizes what a gem they have in her.”
“Juana provided exceptional customer service in resolving an issue I was having with the Pre-Paid call center. Went above and beyond to resolve the issue for me when the call center was sending me in circles (over several months) and was not providing an acceptable resolution. I greatly appreciate the time and effort Juana put into helping me.”
“Very good experience! Employee was very helpful and worked with me to find exactly what I needed. He also reassured me that if anything is wrong I can come back any time! Would definitely come back to make another purchase”
“Great experience at this Verizon! Deep, Christian and new hire Wesley were so friendly and helpful. They upgraded me and my sisters phones and gave us great new plans for close to nothing. Would go back just to hang. - Chloe and Brianna ily”
“I can not speak more highly of the crew here!
WOW! Such competence!
Allen really went the extra mile for me as we switched the phone and looked for ways to transfer data from the other phone.
He almost skipped his break as he trouble shooted every possible solution.
I said that he should be a manager with such depth of knowledge.
Then today I went back and Rae helped me even further with importing into my computer.
Honestly, I wanted to give them both a large TIP because they were so helpful——all the way through!
This place is very chill. The people are supportive & helpful & hopefully well compensated for their genuine kindness.”
“Nothing but good things to say about my experience at this store. I brought my Samsung A52 (which I'd purchased at this store 4 years ago) in recently after it seemed to have completely died. I worked with employees Sang and Dennis to resolve the issue. I was prepared to have to buy a new phone, and Sang quickly helped me figure out which one would be the most seamless experience from my current one, but then after we talked over what exactly happened with my phone, they encouraged me to get it diagnosed at a repair shop and see if replacing the LCD screen would resolve the issue. Not only did they make the suggestion, but they called a local repair place and made an appointment for me that afternoon! As I left, they asked me to call the store and let them know what happened. As it turned out, the phone was repairable, and the shop they sent me to did a fast and excellent job. These employees represent the absolute best in customer service. They could have easily sold me a new phone and I would never have thought there was anything to do to revive a phone that seemed completely defunct, but instead, they proactively encouraged me to investigate a repair before making a purchase. This type of service is why I've been a T-Mobile customer for decades. And yes, I called the store to let them know how it had gone and express my gratitude for their support! Felt like community as well as awesome customer service.”
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“Wow! When my phone contacts were all lost thanks to some mishandling of my phone by a friend, Sam Robinson to the rescue. Great service. Sam handled the situation like a Mozart, with the phone upside down toward himself and right side toward me, the customer. With an upside down view, Sam scrolled through the screen, making adjustments, handling questions. A wealth of information and lots of kindness toward an anxious situation. Within minutes, I got my contacts back and learned a lot along the way. Thank you, Sam!”