Open 24 hours
401 El Camino Real, Millbrae
Electronics
“Padam is peerless. He is the most helpful and patient customer service professional I’ve ever encountered. He worked extremely hard to resolve the issues that I have. He is a priceless asset to the company. We will come back and change our internet subscription to AT&T because of him. He deserves every recognition.”
“nelly is very knowledgeable about her phones helped me out today fix my phone and all the pop ups i was having. i went to another cricket store and they immediately just told me i had to get a new phone. nelly took her time and fixed my phone and told me a have a great promo and added a new phone to my account . i was ho happy with my experience today. thanks a million nelly”
“Came in pretty late on a Friday but they were still able to repair my phone super quick. Really appreciate the great service! Definitely recommend going here if you’re looking for a fast and easy service.”
11AM - 6PM
2575 San Bruno Ave, San Francisco
Electronics
“Store manager Zhao has a very good service attitude and patiently helped us solve the mobile phone problem. Thank you Mr. Zhao. If any friends need to deal with cell phone matters in the future, they will definitely recommend this store.”
“I replaced a keyboard here way before on a Lenovo notebook, and they did a great job. Recently I had a very expensive gaming laptop (Zephyrus Duo 16) randomly died on me, no charge and no power. I went to a lot of repair place nearby to fix, none of them was able to to the job, then I came back to these guys and now I'm writing this review on my recovered Zephyrus Duo 16 laptop. These guys are my go-to-repair place and any advice on tech. 5 Stars 💯”
10AM - 7PM
1212 El Camino Real Ste B, San Bruno
Electronics
“incredible customer service from this store the employees nelly really helps you out with any phone issues you might have and she offers great deals if you need a new phone or even tablet”
“Best metro in the Daly city area!, the staff are the best and always help out and listen thoroughly to your questions and concerns. Today I was helped by Jenry who attended my husband with his new phone and was able to get all his old stuff back from his broken phone!, the staff is always doing their best to give the customers the best deals they can get!, thank y'all for an amazing experience, ?”
“Awesome customer service, Julio and Thomas were very helpful with all my questions. I've been with metro and t-mobile and I got to day the service here is great with out the hundreds from the other company's. I was paying nearly 400 for 3 lines. Here, I have 10 lines and pay around 260. Hellloooo, make the switch.. Best location and great employees!!!!”
“Bought a speaker here. Was pleased with the sales experience, and a year and some change later, I’m still very satisfied with the product. Do yourself a favor and buy here instead of the big retailers.”
“Lovely experience. Ho Pan Chan really helped me and my family. He was able to get our phone bill cut down by a lot because of the running promotion. With new upgraded phones as well. He gave a detailed breakdown of everything and answered any questions that we had. 10/10 would recommend.”
“So much enjoy coming to this location. Everyone is knowledgeable about their products. Can easily answer any question. Everyone is so nice about helping. I had the pleasure of having Luis help me. I can’t say thank you enough.”
“I want to express my gratitude to the manager Kierstan and her associate from the stonetown T-mobile store, Kierstan was extremely nice, patient and smart, she took care of an old issue from my phone, her service was excellent and beyond expectation, I am a very happy customer! Thank you Kierstan!”
“Visited MetaLab Burlingame to check out the Meta Ray-Ban display. Roman was very knowledgeable, answered all my questions clearly, and explained the differences between the Meta glasses in a friendly, easy-to-understand way. Great experience.”
“If you’re looking for a new TV, I highly recommend working with Rosendo at Best Buy, San Carlos.
I recently went in to replace a TV I’d had for over 10 years, and it quickly became clear just how much the technology has changed. While I had a general idea of what I wanted, I knew I needed some guidance—and I’m very glad I ended up working with Rosendo.
Today’s TV market is full of options—LED, Neo QLED, OLED, and more—and it can be overwhelming if you’re not up to speed on the latest tech. Rosendo is incredibly knowledgeable and explained everything clearly and efficiently, without ever being condescending. He took the time to understand what I was actually looking for and guided me accordingly.
What stood out most was his honesty. He ended up saving me a considerable amount of money—not just on the TV itself, but also on installation. He clearly explained what I didn’t need, as well as what would genuinely benefit me. He could have easily upsold me on unnecessary add-ons, but instead focused on finding the best solution for my needs. That level of integrity builds real trust.
He also pointed out benefits of my Best Buy membership that I wasn’t even aware of—like having a window of time after installation to make sure I’m happy with the TV, with the option to exchange it for a different size or model if needed. That gave me a lot of confidence in my purchase.
Most importantly, I never felt pressured at any point. For example, when it came to the extended warranty, I wasn’t sure what I wanted. Rosendo let me know I could always add it later, giving me time to review options and make the right decision. I walked away feeling confident that I made the right choices—and that was entirely due to Rosendo.”
“Thanks Ms.JOY!!! She gave the most amazing customer service experience.
She was extremely kind, accommodating, and professional. Will definitely be back.”
“What place do you know will resolve an issue with an order from 7 months ago?? Jameco. I wouldn't expect any business to be much help, but they did.
I left an order unopened for 7 months. Upon opening, I realized there was an issue. A simple email to their customer service explaining the situation and they responded within one business day with a resolution. No fuss. No long hold times. No arguing. No back and forth. Just resolution :)
One email. Zero frustration. Five star customer service!”
“Target is dangerous in the best way possible. I walk in for toothpaste and somehow leave with candles, snacks, throw pillows, and a plant I didn’t need. ? The store is usually clean, organized, and easy to shop, and the employees are always friendly when I need help finding something. It’s basically the Disneyland of errands. ??”
“Helpful, professional, staff made great recommendations and helped my party with a complicated challenge. I definitely would recommend and also have been back to this location since my initial transaction.”
10AM - 7PM
306 Grand Ave, South San Francisco
Electronics
“very good customer service from nelly and nicole extremely friendly and super helpful. nelly also mention that cricket now has home internet. definitely will be coming back for that”
10AM - 8PM
200 Colma Blvd, Colma
Electronics
“Super helpful and accommodating staff (Shane and George)!
Went to the store yesterday to trade in my mom’s iPad and buy a new one, and was disappointed to see that the trade-in value dropped by $50 since we checked two weeks ago. Shane called his manager George over, explained the situation, and asked if Best Buy could honor the previous trade-in value. While they couldn’t do that, George offered us something better — we could keep our iPad as a backup device (esp since the trade in value is so low), and he gave us a store credit to help bring down the cost of our new one!
Needless to say, my mom is very happy with her belated Mother’s Day gift hahah”
“When we planned our major house remodel in 2013, I wasn't just looking for a company to install a home AV & automation system. I was looking for a partnership to be with us long term to support our systems (literally keep the lights on) and to help us with technology upgrades to stay current. I could not be happier with the partnership I've built with the folks at Hermary's, from the sales team, technical support team and the installation team. During our remodel, they worked with us and then closely with our architect and general contractor to ensure plans were integrated and the teams worked together to get the infrastructure installed to support our systems (whole-house audio/video over HDBaseT managed by Control4 along with a highly secure wired and wireless network setup). The system has been working almost 10 years now and I've always had great service, speedy response, and have been through a few technology upgrade cycles that were expertly handled. Everyone I've worked with at Hermary's has been courteous, professional, and are great at communicating the big changes and the break-fix issues all the way through the process. After 10 years of working together, I am confident I found the long-term partnership I was looking for. Thank you Hermary's Team!”
“These guys have such a great vibe, I don't think I've ever felt more welcome in a store in my life, they were cracking a few jokes on the system being down and being funny while actually making a lot of effort to try and help me.
Thank you! You're all awesome!”
“I was shopping at the 99 ranch market and my phone doesn't work somehow. Despite the fact that I'm using Verizon, the boy who works there is still willing to help me solve the problem patiently and friendly.”
7:30AM - 4PM
951 Mariners Island Blvd, San Mateo
Electronics
“Kelli reached out to let me know the product I ordered would not be available for several months and offered me a reasonable secondary option. I went with her suggestion and received my order a few days later. Kelli was knowledgeable about the product and made sure it would meet my needs. This is a great company!”
“I would like to give High marks to the Gellert location. Of all the T-Mobile locations have been to this is the nicest one. The staff are always nice and very helpful. They even help me with my accounts when online or 611 account managers could not help me. One expert in particular is Bassam Assi. He happened to be there the last 2 or 3 times i needed help and he's always been very helpful, kind and help me to resolve any issues that I had. I want to give him a big Shout out!”
“I was changing my carrier from Verizon for a number of reasons and am very pleased with my T Mobile experience. The process was full of friction because of Verizon’s outage. But the expert team at T Mobile were super accommodating and competent. Big should out to Dominic and Kevyn for going above and beyond.
If you want to change carries, go here”
“I'm giving this store a 5-star because of one of their staff, Jaime. I had an issue with my iPhone not knowing if it can be fixed without going to an Apple Store. I got inside and Jaime immediately asked me if I needed help. I told him what's going on and he patiently tinkered with the device. He explained to me what might be the problem. I was getting worried because we were getting nowhere. Then he told me to go to an Apple Store instead. Nevertheless, he tried another "trick" and lo and behold! My phone was unlocked with my passcode. I really appreciated Jaime's patience & knowledge. But most of all, his tenacity in helping a distraught person...me. This T-Mobile store has an asset in Jaime. I went to the same store 2 years ago and the staff were on their phones and didn't even lift their heads until I greeted them. This time, what a huge difference. Jaime is the best! !”
“Thank you very much to Sally and her team! The service was excellent; Sally assisted us throughout the entire purchase, providing us with accurate information about the product we were looking for and we left with 4 new iphone 17 purchase. 100% recommended Sally and her team!!!”
“Completely understand the way the night shift runs. That's why I give the gentleman here 2 thumbs up. This is a great place to come get everything you need.”