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10AM - 8PM
717 Broadway, Millbrae
Mobile Phones
“I faced some issues with my T-Mobile service, but the AT&T store manager efficiently helped me transfer my numbers to AT&T. He offered a excellent deal and a new phone with home Internet at a lower cost than I was paying with T-Mobile. His assistance was crucial, especially since T-Mobile customer service was unhelpful and time-consuming. Thanks to his guidance, all my information was successfully transferred, and now I have reliable service on my new phone. I confidently recommend this store to anyone in the city.”
“nelly is very knowledgeable about her phones helped me out today fix my phone and all the pop ups i was having. i went to another cricket store and they immediately just told me i had to get a new phone. nelly took her time and fixed my phone and told me a have a great promo and added a new phone to my account . i was ho happy with my experience today. thanks a million nelly”
“Came in pretty late on a Friday but they were still able to repair my phone super quick. Really appreciate the great service! Definitely recommend going here if you’re looking for a fast and easy service.”
11AM - 6PM
2575 San Bruno Ave, San Francisco
Mobile Phones
“Store manager Zhao has a very good service attitude and patiently helped us solve the mobile phone problem. Thank you Mr. Zhao. If any friends need to deal with cell phone matters in the future, they will definitely recommend this store.”
“Big thanks to the Irene and Jacky for making my switch from Xfinity so easy! They walked me through every step, answered all my questions, and even set me up with a great promotion. Couldn’t be happier with my new service.”
“incredible customer service from this store the employees nelly really helps you out with any phone issues you might have and she offers great deals if you need a new phone or even tablet”
“Dealing with AT&T and we are not happy with how we got approached in target store to get AT&T came into AT&T store in Belmont, California and Ashim helped us. We are done yet, to fix our bill but he is great manager, great customer service very kind very patient and very hopeful that this will be fixed. He will be our go to guy from now on!”
“Diana is very helpful. Every time I have an issue with my phone she always fixes it for me. She never complains no matter how many times a month I come in. Always welcomes me with a smile.”
“Best metro in the Daly city area!, the staff are the best and always help out and listen thoroughly to your questions and concerns. Today I was helped by Jenry who attended my husband with his new phone and was able to get all his old stuff back from his broken phone!, the staff is always doing their best to give the customers the best deals they can get!, thank y'all for an amazing experience, ?”
“I had an outstanding experience at the Verizon store on Sloat Blvd, thanks entirely to Sarron. From the moment I walked in, he welcomed every customer with genuine warmth and professionalism. His customer service is truly top-tier—he took the time to listen carefully, addressed every issue with patience and care, and made sure nothing felt rushed or overlooked.
What impressed me most was his ability to troubleshoot long-standing issues I had been dealing with for quite some time. Sarron successfully resolved problems with my eSIM, messaging, email, and several other related issues that others had been unable to fix. His technical expertise and depth of knowledge were evident throughout the process, and he explained everything clearly and confidently.
Beyond his technical skill, Sarron’s personable nature and strong client interaction made the entire experience stress-free and genuinely pleasant. He is a valuable asset to Verizon, and I sincerely hope he receives recognition for his hard work and dedication. If you visit the Sloat Blvd location, you’re in excellent hands with Sarron - he is an absolute pleasure to work with!”
“Brandon took excellent care of us. The ATT store at Westlake said they couldn't change the name on our account to complete an upgrade to a new phone. Brandon took less than 5 minutes to change the name. We bought an i17 and he helped download our data too. Perfect service! Thank you.”
“Awesome customer service, Julio and Thomas were very helpful with all my questions. I've been with metro and t-mobile and I got to day the service here is great with out the hundreds from the other company's. I was paying nearly 400 for 3 lines. Here, I have 10 lines and pay around 260. Hellloooo, make the switch.. Best location and great employees!!!!”
“Michi from att gellert Blvd was the sweetest soul of all. It was God's blessing for her to help me out. As a 84 year old, I felt very cherished by Michi by her kindness, patience, and attentiveness. I hope all att workers learn from michi on how customers should be treated”
“It was late evening needed to quickly transfer original number to a iPhone backup phone might've been a 20 minute wait. The young man was so chill and so knowledgeable and I was on my merry way.✨”
“Lovely experience. Ho Pan Chan really helped me and my family. He was able to get our phone bill cut down by a lot because of the running promotion. With new upgraded phones as well. He gave a detailed breakdown of everything and answered any questions that we had. 10/10 would recommend.”
“I had an incredibly positive experience with Arpana at the AT&T store in the Hillsdale mall yesterday! Arpana greeted me immediately upon my entering the store and was patient, kind and extremely helpful in assisting me to resolve my issue and get my new device activated and up and running smoothly. She was knowledgeable and kind! I will definitely go back to this store in the future for any cellular service needs! Thank you so much, Arpana!”
10AM - 7PM
306 Grand Ave, South San Francisco
Mobile Phones
“very good customer service from nelly and nicole extremely friendly and super helpful. nelly also mention that cricket now has home internet. definitely will be coming back for that”
“I want to express my gratitude to the manager Kierstan and her associate from the stonetown T-mobile store, Kierstan was extremely nice, patient and smart, she took care of an old issue from my phone, her service was excellent and beyond expectation, I am a very happy customer! Thank you Kierstan!”
“I had an amazing experience at the Metro PCS on 799 Hickey Blvd in Pacifica. From the moment I walked in, the service was welcoming and professional. Ahmed was the one who helped me, and he truly went above and beyond.
He took his time explaining all of my options, breaking down the pricing clearly, and answering every question I had without making me feel rushed. I came in looking to get two phones with two phone lines, and Ahmed worked with me to settle on a price that made sense for my budget. I really appreciated how patient and transparent he was throughout the entire process.
It’s not often you find someone who genuinely cares about making sure you leave satisfied, but that’s exactly how I felt. The whole experience was smooth, stress-free, and honestly way better than I expected. If you’re going to the Metro PCS in Pacifica, I highly recommend asking for Ahmed. You won’t be disappointed!”
“I would like to congratulate the attendant Jaime; he was a very attentive young man and helped us immensely. He was super attentive to us and did everything to solve our problem. We are very grateful for that.”
“We want to recognize Joshua Garcia for providing us with the best customer service; even if we are just stopping by. He is friendly, knowledgeable and efficient. We appreciate his courtesy, and giving us the friendliest greeting every time.”
“If you’re looking for a new TV, I highly recommend working with Rosendo at Best Buy, San Carlos.
I recently went in to replace a TV I’d had for over 10 years, and it quickly became clear just how much the technology has changed. While I had a general idea of what I wanted, I knew I needed some guidance—and I’m very glad I ended up working with Rosendo.
Today’s TV market is full of options—LED, Neo QLED, OLED, and more—and it can be overwhelming if you’re not up to speed on the latest tech. Rosendo is incredibly knowledgeable and explained everything clearly and efficiently, without ever being condescending. He took the time to understand what I was actually looking for and guided me accordingly.
What stood out most was his honesty. He ended up saving me a considerable amount of money—not just on the TV itself, but also on installation. He clearly explained what I didn’t need, as well as what would genuinely benefit me. He could have easily upsold me on unnecessary add-ons, but instead focused on finding the best solution for my needs. That level of integrity builds real trust.
He also pointed out benefits of my Best Buy membership that I wasn’t even aware of—like having a window of time after installation to make sure I’m happy with the TV, with the option to exchange it for a different size or model if needed. That gave me a lot of confidence in my purchase.
Most importantly, I never felt pressured at any point. For example, when it came to the extended warranty, I wasn’t sure what I wanted. Rosendo let me know I could always add it later, giving me time to review options and make the right decision. I walked away feeling confident that I made the right choices—and that was entirely due to Rosendo.”
“I just went to this repair shop (which is my family’s go to place for any electronic repairs) and the owner replaced my iPhone 15 screen deftly and refused to charge me for the service. Thank you! Very generous and helpful. I think his name is Jimmy.”
“Helpful, professional, staff made great recommendations and helped my party with a complicated challenge. I definitely would recommend and also have been back to this location since my initial transaction.”
“We had a great experience with Victoria and Mallory at this store. Helped us through a difficult transfer from a really old Samsung phone to a brand new iPhone. They are smart, patient, professional, and kind. We highly recommend them and this store! Thank you for everything!”
“I was shopping at the 99 ranch market and my phone doesn't work somehow. Despite the fact that I'm using Verizon, the boy who works there is still willing to help me solve the problem patiently and friendly.”
9AM - 8PM
49 N B St, San Mateo
Mobile Phones
“I definitely recommend this shop to get your phone repaired. Justin did an excellent job and the repair was quick to replace the cracked screen. The phone screen looks great, like the original.”
“Highly recommend for iPhone repairs. The owner was transparent with costs and time to get fixed. Dropped off my broken iPhone 13 Pro (shattered the screen and battery stopped working) and had it back within a day. Best prices and quality in the area.”
“Raymond Liu is the kindest person I have ever met at T-mobile. He helped me with my phone that had a virus problem. He was very patient and understanding with this very old woman even though I have a very hard time hearing and understanding. I recommend Raymond Liu to everyone who needs help at T-mobile. He is an expert with phones and I cannot praise his professonal attitude enough! Thank you, Raymond!”
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“Restored my trust in Verizon – excellent service from Valentino and Julian! I typically avoid going to Verizon stores, but this experience completely returned my trust. I came in with a complex request: I needed to open a business account, get a new phone number, and transfer an existing number from personal to business.
Valentino and Julian were fantastic. They provided excellent, attentive service and handled the entire process perfectly from start to finish. It was a wonderful experience to have this done so smoothly. Highly recommended!”