10AM - 8PM
717 Broadway, Millbrae“This gentleman came to our home in 20 minutes iPhone 11, which was glitchy with cracked screen worked as good as new. Well worth the cost. If you have kids with phones keep number handy. Thank you again sir. You saved one young ladies Christmas!”
“I recently upgraded my iPhone-not purchased from this location and was having difficulty transferring my old phone to my son. Everything went well, except that I couldn't get the phone to work--no incoming and wasn't able to make any outgoing calls. I came to the location closest to me and was greeted by Padam.After explaining my situation, he wasn't sure if he could help me--I felt he gave me a hint of attitude & said he was only a technician, not sure what that meant. Within 20 minutes, he got the phone working. Despite the initial attitude, the outcome was a fully functioning phone and for that I have to say his service/helpfulness was good.”
“Came here without an appointment and there was no line. I usually go to the one by Serramonte and I’d wait around 30 for my turn. I needed to grab some groceries at Ranch 99 so it worked out. Irene was super helpful and I was able to get a new line and phone quickly.”
“Great experience! My surface book had a swollen battery issue for which Microsoft can't help. I called these guys up and they gave me a decent quote and I dropped my laptop off, and I was able to pick it up the next day with a new battery. Quality work, they opened and closed the magnesium body surface book properly. Now it works as good as on day 1. Thanks!”
10AM - 9PM
3 Serramonte Center Spc 938, Daly City“I hate that I have to go all the way to Serramonte to get you guys, but, I know your the best service for Foster City, and, the only location that is able to give me the best advice advice and awesome customer service we need-- ( 2 kids running around the mall included).I only trust your location, your service, so please don't cut us off if my kids do the chicken dance in the middle of that busy mall!Thank you!”
10AM - 7PM
1212 El Camino Real b, San Bruno“Just came today because I had issues with YouTube. Since the day before I couldn’t figure out why I couldn’t get on YouTube videos. I’m so glad that I came in to Cricket in San Bruno to seek help. Karina helped me and the other customer that have the same problem. Thanks to her I can see my videos again! Karina is the best!!!!”
“I must say, I unfortunately don't have the name of the man who helped me the other day, only his employee ID # on my receipt. Of course, I can't post that on here. I would love to commend him! Long story short, he was very professional. I had to buy a new phone & he helped me to pick out a new phone very quickly. I cracked the phone face on my old phone (I'm a clutz). I wasn't happy with the picture quality of it,anyhow. Lol... I expressed to him that I wanted the cheapest phone with the best picture quality. He showed me 2 phones & had me set up for my purchase within 5 minutes of our interaction. Great salesperson! Of course the set up takes longer but, I'm giving him commends. He also helped me to pick out the case and a screen saver ASAP. I was wanting to get to the brass & tacks & he was very responsive, intelligent & knowledgeable of all of the products. I'm ? impressed & content. I will definitely be going back to that branch.”
“THIS GUY IS AWSOME- my iPhone 12 pro max he replace the screen and the front camera my phone looks brand new Thank You for your excellent service ...I don't think I need to ever go anywhere else for my phone issues .”
“Jeff helped me open a new account earlier today and was super helpful in making sure I knew all the ins and outs of what I was signing up for. While we worked efficiently to get everything done, it still took quite a while so I was appreciative of his patient and thorough approach. Great customer service!”
“BEST PHONE REPAIR PRICES!!! Came to replace my front screen for iPhone 11 & my back screen to my iPhone 11 Pro, had a very exceptional experience with Carl & the cute little dog Mickey Mouse lol.. thanks a bunch!”
“Chris was awesome! He helped me within the first few minutes I walked in…he made it easy and not stressful. I would come back to see Chris without a shadow of a doubt.”
“The product is the best on the market, but the amazing team, and customer service they bring is what makes this company:) The people who come to work at these carts and kiosks every day are the best around, hands down. They install Ghost Armor perfectly and treat you like a human, not just a sale. Just get it:)”
11AM - 7PM
Sixty, 31st Ave Suite 308, San Mateo“If your at the Hillsdale Mall in San Mateo and need a phone. Go to Att store and see Mike. He was super helpful, patient and funny. Made my experience very pleasant ??”
“I had an excellent experience, the service was awesome, thanks guys. I loved my old phone so much that i decided to get another LG but this time i got an upgrade to the old one, not only it was less compare to what the other carriers wanted for it. I'm absolutely happy with my choice.”
“i normally don't leave reviews anywhere but today i went to connect my iphone 14 and was there for 2 hours because they couldn't seem to activate it. the staff was very nice and reassuring. thank you !”
10AM - 8PM
1344 Burlingame Ave, Burlingame“Rafael took the time to explain the data transfer process and assisted with choosing an accessory for my new phone. He performed excellent customer service, even though he was the sole worker at the store, for the entire day!”
10AM - 7PM
1513 Sloat Blvd, San Francisco“Enzo was very professional yet he made me feel like I was chatting with another one of my homies. He was working by himself and even with other people coming in and out he handled it well. Dope person to go to if you need help.”
“After a HORRENDOUS experience at Tanforan.. I came here around 8:15pm b/c I added a new phone but the number couldnt transfer and that it'll take 24 hrs? Metro & Tmobile are the same company now. I had a gut feeling something went wrong.My moms # is so important b/c my brother is disabled and all his appointments/therapy is connected to that # she's had for 30+ years. So I jst called T-Mobile @ Serramonte just to ease my mind. They checked on the transfer and they told me there was an error and the worker should've checked. At 8:15pm I rushed to the Serramonte store to try to fix it. I was GRACIOUSLY helped by Anthony.. upon checking my account San Bruno Tmobile (tanforan location) added two tablet lines after I already told her no. The tmobile expert Anthony graciously helped me through it all.. taking off the 2 tablet lines I never got, transferred the metro # that took minutes. Anthony helped me get all this on the phone with two people at the same time. So Anthony THANK YOU!! You were so helpful and transparent!!”
10AM - 7PM
60 E 3rd Ave #100, San Mateo“This review is specifically for Joanna at the San Mateo Boost Mobile location. Joanna was extremely helpful, understanding, and professional about my situation and tried everything she can do to help.”
9AM - 8PM
306 Grand Ave, South San Francisco“Great place for phone accessories at a good price and if you need to unlocked your phone this is the place to try have a similar issue and had my phone unlocked again”
10AM - 7PM
799 Hickey Blvd, Pacifica“Went in tonight to get my daughter's first phone as Christmas present. Rose was very helpful. Gave me just what I needed, no hard sell. I left as a very satisfied customer.”
“Awesome detailed and informative assistance. Once visited purchased 3 cphones with help by a tall handsome gent...next visit I shared that experience to store manager then he generously gifted me a new headphone..it was unexpected. Ironically, my mom needed new headphone. These are the life experiences that brings beauty to your day. Compliment Men that gives you kindness...they deserve it. Bravo to professional intelligent Men at this Metro Pcs location.”
10AM - 8PM
1127 Industrial Rd, San Carlos“Outstanding customer service. Pre-ordered my new OnePlus 12, and could not be happier. Pick up service is actually not in the main store, but in a side entrance. Quick and efficient.”
9:30AM - 6:30PM
4730 Mission St, San Francisco“(Translated by Google) Always excellent service, although with little variety of products.(Original)Sempre excelente atendimento, embora com pouca variedade de produtos.”
11AM - 9PM
3 Serramonte Center Suite J-742, Daly City“We had a great experience with Victoria and Mallory at this store. Helped us through a difficult transfer from a really old Samsung phone to a brand new iPhone. They are smart, patient, professional, and kind. We highly recommend them and this store! Thank you for everything!”
9:30AM - 6:30PM
381 Grand Ave, South San Francisco“Nice little MetroStore. Its clean inside and the people there are friendly and helpful. Cons: The phone selection isnt all that great and it closes at 7pm. I think all metro stores close at that time but they really shouldnt.”
“Just upgraded my IPhone at the ATT store on Hillsdale. Katie was awesome! Took care of transferring all my old data, apps, etc and connecting to my watch as well. Highly recommend her!”
9AM - 6PM
130 S B St, San Mateo“this is the first time i went to this location my phone had given out the person at metroPcs store helped me right away and i got a new phone at a great price she was efficient and ever so helpful made my day having a working cell phone again”
“My experience was great. Anton Mei was so patient and explained everything to me greatly . he is one of the best I have seen at Verizon.Thank you for a great experience”