Appliances in Napa, CA

“Mohammad was wonderful. Very competent, friendly and fixed the issue. The scheduling and customer support are AWFUL. Can't get a live person on the phone. Endless Texts & Email reminders. Tech can not schedule service appointments. Took over a month to schedule an appointment with a refrig that was out of commission. Will never use Sears Appliance Repair again.”

“My sister was in the market for a new fridge since hers had just died. I drove to Napa and picked her up and walked in knowing what I wanted to show her as replacments. She is visually impaired so we had to make it as easy a transition as possible. I showed the sales person George what we wanted to look at and he politely showed us the available products. After her touching and feeling what she was comfortable with, we asked about delivery, haul away and installation. It had an ice maker. I checked all the things needed for the install and set the appointment for 3 days later. Delivery and installation went well and quickly enough. She felt safe and assured by the installer. He told her he had been doing that job for 15 years. After it was all said and done fridge was installed, it is keeping everything cold and making nice ice cubes. She loves the bottom freezer and had figured out the fridge feels much larger than she had anticipated. Thank you Pearsons Appliances for all your assistance.”

“Five stars for Frank! He helped me find every single item on my list and offered great insights into what was currently in stock. His expertise made my project much easier to manage. Excellent customer service!”