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“My Tuesday night went sideways fast — transmission blew out on my Nissan Rogue on the 280 freeway right by Serramonte Mall in Daly City. Not a great situation. But the next morning I went online, booked through Enterprise, and picked up a Chevy Trailblazer (black) that honestly turned the whole week around.
Quick, sleek, and surprisingly roomy inside for a mini SUV — way more space than I expected. Ended up being a genuinely fun drive all week.
The staff at the Mountain View Old Middlefield location were super great — friendly, efficient, zero hassle. Drop-off on Sunday was smooth. Left the keys in the drop box and headed home.
…Only to get to my front door and realize my house keys were still on that keychain. 😬
Called the next day (Monday-May 4,2026 @8am) and the staff already knew and asked which keys were mine to sort it out. That kind of attentiveness goes a long way. And honestly, knowing I wasn't the first person to do that made me feel a whole lot better — there's a club of us out there.
Highly recommend this location. They handled a stressful week with total professionalism and good humor. Will definitely be back.”
“WD is in the same complex as my office. The team is always friendly and welcoming. Had a small leak and it was not repairable. WD quoted me a new set of 4, and their pricing was very reasonable. Wasn't sure about the tires, but they are very nice and ride well without a bunch of noise. Check them out. I'm sure you will be impressed too.”
“I had a very nice and exciting experience purchasing my nice 2025 Rav 4 from Enterprise. I would like thank salesman Trever Rivera, for taking care of me with the sales transaction, and help making my experience enjoyable and smooth. Trever dispalyed a lot of professionalism, and concern about any questions I had about the purchase. When I had questions, Trever answered them and the infromation from those questions about my purchase, was knowledgeable. I also want to thank employees John, Felix, and Manager Gustavo for putting extra gas in my vehicle, along with a car wash. thank you Enterprise.”
8:30AM - 7PM
27689 Industrial Boulevard, Hayward
Car Rental
“10 STARS!
If you're looking for something more than just a business that will deal with you, but more like a family or friend that takes care of you and will hook you up specially treating you like it's personal, this place is what you want!
I had a minor incident that left considerable scratches, markings, and a small dent or two on my 2026 Toyota Grand Highlander (not white). I dropped by just to get an estimate, and even though I didn't make an appointment, Elias was cool & considerate enough to still take me and checked it out. Where one collision repair shop in Fruitvale estimated $1800 (to take the whole panel off and work it), and another in Hayward estimated over $500, Elias hooked me up with the MOST unbelievable subtracting discount! I think & imagine I would only see something reserved to be offered in that degree given to a business owners' personal family or friends!
To add to the exceptional, he and his guy offered to take care of me right there and then even though it was the late in the day (and it's not like I didn't see other cars being worked on too).
I waited with him in his office, and we were just shooting the breeze. Elias is just the coolest, chillest, most laid back, most personable guy. A guy that's eager to do you a favor, do what he can for you; completely why you can see how I described him/them as an establishment/person that will treat & take care of you like a family or friend. And if you are big dog lover like I am, there's a bonus with his office/business, and I loved hanging out with him and his dog (I think his name was Jake). That dog is just a big teddy bear that just wants your attention and to play with you.
In the end, for what he offered to do it for and considering it was just what they were able to fit in late in the day, I would say it got back to 98% there (so much so I even offered to give more $, which he wouldn't take [would only accept this review and pets to the dog]). To the extent that when I very apprehensively/fearfully showed it to my very scrutinizing-type wife, she accepted it and even took to it without having me take it back and get any more work done (to complete it by the last 2 percent; get it to the full 100%)! This goes to show that this place is as surprisingly impressive and proficient as I was surprised by my very scrutinizing wife's acceptance & approval.
Couple notes about this place -- try not to park in the back, they do work there with cars coming in & out (it's not just for temporarily placing cars like I thought haha); just park in front of the garage opening (he prefers it right outside his office to see what has to be done). Also, as mentioned before, it's best to make an appointment even for an estimate.
Elias (and Jake[?]) and his guy (I really wish I got his name; because I highly doubt I would've gotten such an awesome outcome if he wasn't willing as well) are the best! I can't imagine finding a cooler, most considerate guy in this. He/They did it with such quality work (look at my other estimates & what it would take) where I'm off the hook with my rather scrutinizing wife, and he/they did me the hugest favor with what he/they offered to do it for (that I imagine like only reserved for family or friends),
I'm sure he'd treat & do the same for you or anybody.”
Open 24 hours
893 Ames Ave, Milpitas
Car Rental
“A fantastic experience all around. (1) customer service is fantastic: when I had questions about pick up, where to find the car, etc., they picked up the phone and patiently helped me; (2) pick-up was easy and close to the airport; (3) the van was clean and running in fantastic condition; (4) the van was well equipped with everything we needed; and (5) the bed was super comfortable!!
All around a great service. would 10/10 recommend and rent from again!”
“Good customer service, clean facilities, and short wait times. My only complaint is that the sign gets hidden from the street, so even if you are looking for it, you might miss it.”
“The entire staff are Great and very. Professional..I will only go to this particular branch . Tyler the
Manager seems to value all the staff .
Greatest Enterprise I have ever been to.”
“Alayna and Glen were so kind and helpful! They are so fast and organized. I was really happy with my minivan! I really appreciated my complimentary and fun ride home!”
“These people are awesome and really take care of you. If you want to change a vehicle or have any arrangements for you, they are extremely pleasant and great to work with.”
“We come here to rent vehicles every so often, I can honestly say they have the best customer service. Thanks to Christina H. for adding another great experience. Thank you!”
“I rent cars here very often and I must say the prices are very affordable and the customer service there is great! The guy that helped me is really friendly and has outstanding customer service. I have never had a problem with any of the cars I’ve rented and most of the time when I rent a car I go out of state. A1 service every time!”
“I love RELIANCE Rent A Car. The Owner is Respectful & The cars are Reliable and real Nice & Clean. I always go to RELIANCE for all my Rentals.No other Rental can beat their Price!”
“I’ve had the pleasure of working with Elizabeth and Tao for almost two years now, and they have been absolutely amazing throughout the entire rental process. Their professionalism, responsiveness, and genuine willingness to help have made every experience smooth and stress-free. They always go above and beyond to answer questions, address concerns, and make sure everything is taken care of.
A special shoutout to Tony as well for building such a fantastic team. It’s clear that great leadership and a strong commitment to customer service are at the heart of this crew. Elizabeth, Tao, and the entire team consistently deliver exceptional support, and I truly appreciate everything they’ve done over the years.
Highly recommend working with them!”
“Came because Enterprise asked me for a power bill along with a bank card.
Budget has less beaurcracy, and it turns out simple friendly service.”
“My experience with Enterprise Truck Rental was awesome! I also considered renting from U-haul and Home Depot, but the cost wasn’t even comparable and the service was exceptional. Thank you Sam for the easy check-in and vehicle return process! If I need another truck rental, it definitely will be with Enterprise.”
“Ben Cord is phenomenal! Friendly, flexible, and responsive to customer needs and feedback. I've been renting from this location for years, and will keep coming back.”
“I have been coming here for years now and my experience has generally been always great. Pickups are fast so are the drop-offs and cars are generally available, iff you were able to make a reservation online.
Cars are kept clean though on occasions you could tell someone smoked in it some point - so the smell lingered. But it was cleaned otherwise.”
“Tony and the team always goes a extra mile to find me a specific vehicle that I'm looking for ASAP. They bring excellent customer service and is very knowledgeable in what type of vehicle I might need for a specific occasion/ trip. Thank you guys and I look forward to rent from you again!”
8AM - 5PM
816 San Antonio Rd, Palo Alto
Car Rental
“Absolutely outstanding service - strongly recommend this location. I needed an SUV on really short notice, and this location had one, albeit larger than I wanted. Akil was the friendliest and most helpful associate you could ever wish for. He worked diligently and patiently with me to resolve every single problem, and his manager was as friendly and helpful. I had several special requests, and Akil worked through every one with me - he really wanted to make sure that I will leave the location happily, and all of that on a Friday afternoon, 30 minutes before closing. I was super impressed and thankful for his great service.”
8AM - 5PM
37063 Fremont Boulevard, Fremont
Car Rental
“Monet was able to help me out Today at the Hertz Fremont location. She was a great help, super fun and awesome person to talk to. This made experience so much more enjoyable and I was able to get into my car within 15 minutes. Overall I had a great experience with Hertz and i’ll definitely be coming and also recommending this location to friends & family.”
1 - 5PM 8AM - 12PM
625 El Camino Real, Palo Alto
Car Rental
“This was the best car pick up ever! The car was brought to the hotel for us, was ready to go when we needed it, exactly as the young woman running the office said it would be when I checked the preceding day.”
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“I had a really great experience with Sanjok and wanted to take a moment to say thank you. He was incredibly friendly, patient and genuinely helpful throughout the whole process. I came in to change my car and had a few questions because I wasn’t completely sure about some details of payment, but he took the time to explain everything clearly and made sure I felt comfortable and informed.
Thank you again for the excellent service, I really appreciate your time and honesty. I’ll definitely be coming back!”