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“SAIL internet customer service and the high quality of their internet connectivity is by far more superior than any of the other better known and larger providers.I am happy to recommend the SAIL internet team to all of prospective customers with the highest compliments.”
“Jonathan was very helpful and patient with us during our visits. The professional manner he expressed was incredibly helpful and engaging.
Thank you, Jonathan.”
“Helen, the store associate, is very friendly and transparent. I’m not sure why there are bad reviews about this store. We were able to return the current box with a new one. Fast, simple. We also got a free, cute gift too! ?”
“I went in to change the primary account holder and left paying 60 dollars less and with a Netflix account!
Wenbo was amazing at supporting us with a support long process of creating a new account and making sure everything was setup correctly. I was considering switching to another provider but now I’m confident I’ll be able to figure anything I need for my account here!”
“I would like to commend Adan Malagon for the exceptional service provided to us during our multiple visits to the store at 39172 Argonaut Way, Fremont. He assisted us , two senior citizens, with a new account setup and data transfer with a level of patience and expertise that impressed us greatly. He addressed every question we had thoroughly and never made us feel rushed. As mentioned earlier, we were there multiple times & his services were consistent throughout each visit. He is very knowledgeable about different brands of cell phones. Employees like him are the reason we senior citizens are not intimidated by new technology & feel safe to change phone carrier & changed to new phone.”
“I came in with an old phone! I came out with a new phone, internet modem, two galaxy watches, and a few free charging cables. The staffs where helpful and kind. I came out $380 less in my bank account but it is ok. I am grateful for the information and service.”
“Just wanted to give a shoutout to customer service rep Rehana who helped me and did so with great poise and patience even though the system kept giving us error messages. She and her coworker stuck with it and eventually were able to help me get support with my wifi issue. Grateful for a positive experience!”
“Maribel is the best here great customer service every time I go in always leave a happy customer every time I need an upgrade or accessories..... thanks maribel you rock !!!!”
“I recently went into Verizon to purchase an iPhone. I’m not very tech savvy, so I relied on the sales team to help walk me through everything. They were all very friendly, knowledgeable, and honest while helping me make my decision. They took the time to explain things in a way that made sense, and I left the store feeling confident about using my new phone. I really appreciated the great service and will definitely be coming back soon to get the rest of my family’s plans set up.”
“Thank you Jocelyn for helping me transfer from AT&T to Verizon. She went out of her way to help me get the transfer completed and welcome me to be a new Verizon member! Customer service gold standard!”
“We visited this T-Mobile store to activate our phones and it was a wonderful experience. Corii made us feel very welcome and then Ricardo took over and guided us through the entire process; his experience and attention to every little detail was admirable. When we returned to hand over our trade-in phones, Zhy and Edd were very helpful in getting the process completed. What a great team!”
“I had a great experience at the Xfinity store. The service was smooth and efficient—I just stopped by, picked up my router, and the whole process was quick and easy.
Once I got home, I simply plugged it in and everything worked instantly—no hassle at all! Really appreciated how straightforward they made the whole experience. Definitely recommend their service.”
“We are very impressed by the service provided by Felix in the Xfinity Union City store. He helped to resolve a 2 months long pending issue of cellular connection in my kids apple watch. He was patient smiling and was very supportive and knowledgeable in resolving the issue. Expect same kind of service from the Call Center . They simply open and close tickets without resolving or getting back to the member.”
“We use Bay Networks for remote hands service in our San Francisco POP with over 140 servers. We are quite happy with their service and promptly response. A++++ service.”
“We visited this store on Sunday afternoon to return a newly purchased iPhone 17 due to a glitch when transferring from another provider. Shmeek immediately examined the device, reviewed the documents, and efficiently completed the return and deactivation. He then smoothly reactivated our number on a spare phone and clearly explained that the program is tied to the lines rather than the account, which helped us better understand the process.
On top of that, Shmeek kindly shared useful information about the SyncUp Tracker. While we don’t need it right now, his explanation will definitely help us consider it in the future. He also took the time to calculate our estimated monthly billing charges, which made us feel confident and comfortable with what we have. Everything was resolved in less than 10 minutes!
Shmeek is incredibly knowledgeable, professional, and made our T‑Mobile experience outstanding. He truly turned what could have been a stressful situation into a seamless one, thank you, Shmeek!”
“Excellent service! Everyone was incredibly friendly and helpful. Please ask for Gabriel, he provided truly outstanding customer service and went above and beyond. The managers were amazing, very professional and attentive. I would give more stars if I could. Highly recommend this store!”
“Was assisted by Evan G. Very professional and knowledgeable associate. Evan went above and beyond to get assist us and resolved all our issues. Associates like these reflect positive reflection of the company.”
“53ft trailer. There are two truck entrances, I used Java street, so the dock was on driver side of my truck.But check parked cars before you enter, because you will stuck if you will use Java entrance and somebody uses corner parking spots. So other way is to use main truck entrance on Boregas Ave, back in insideBecause there's no space to u turn for 53 feet trailer. Parking is very difficult, if you have small experience - just avoid , it's very easy to damage trailer swing doors while backing, pay attention to it.Also, after loading, it's too tight, if you have swing doors on your trailer, double check everything before pulling forward. It may to get damage to your door or even fully remove it.But staff is friendly, they helped me a lot. One guy he pushed my trailer door and helped me to get out from this loading dock.”
“Thank you, Cesar @ McCarthy Milpitas store, for being understanding how frustrated I was(phone was stolen/lost) and patiently assisting me on getting a new SIM issued and installed on a temporary phone we had. This means a lot to me since life without an active phone line and live chat with family is insane. Thanks again!”
“I had an excellent experience with Gabriel at Xfinity! He is extremely knowledgeable, efficient, and provided exceptional customer service. Gabriel not only helped me set up my new internet, but he also informed me about the latest promotions. He patiently walked me through the router installation step by step and went above and beyond by following up with me afterward to make sure everything with my new account was running smoothly. He was also very friendly and approachable, which made the whole process easy and stress-free. I truly appreciate his help and highly recommend Gabriel for anyone needing assistance!”
“This is an excellent Verizon store! I came in to get my family plan and mobile set up, and the entire staff was friendly and highly professional. Mark assisted me, and I was genuinely impressed by his patience, extensive working experience, and deep expertise in mobile plans. It made what could have been a complicated process a genuinely smooth and positive experience. I highly recommend this location and will certainly be back for any future Verizon transactions.
Thank you, Mark, I appreciate your help.”
“Versa is unique among software-defined networking vendors, providing an end-to-end solution that both simplifies and secures the WAN/branch office network. Based completely on software, Versa’s Cloud IP Platform delivers a broad set of capabilities for building agile and secure enterprise networks, as well as highly efficient managed service offerings.”
“this review is for michael who was super nice and helpful with activating my new iphone 15 pro. I had already bought the phone from apple but am not totally comfortable setting it up myself so I went in hoping for some assistance. michael was able to do everything for me, it was a $30 charge but I didn't mind because I left with my new phone connected and my backup on there all within about half an hour. I'm sure customer service varies on who helps you out but just wanted to give credit where it's deserved!”
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“Last week I switched my carrier from AT&T to T-Mobile, the customer service at TMobile Newark assisted me. Johnathan, who is not only thorough and knowledgeable but went out of the way to help me with what was best for me since I wanted to stay in my budget. He stayed back and did overtime and made sure the data transfer smoothly transferred in spite of me forgetting my iCloud password , he stayed calm and composed. Since I had mentioned that I was traveling and made sure I have everything on my phone. Johnathan did not care about his long commute from Newark to Oakland which he had to cover that late at night. Seeing is compassion and hard work, I must say TMobile is very lucky to have him because people like Johnathan are very rare to find. He is a Gem with humanity and humbleness.I went for one phone service but ended up taking 3 phone services. Even up to me I will give 100 stars And also would like to see him a store manager very soon upon my next visit. Thank you Johnathan for being my agent .”