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“This review goes out to David Nitkin. He consistently demonstrates excellent communication skills and a deep expertise in financial products and services. He builds trust with members by offering clear, tailored advice, and his professionalism and positive attitude make him an invaluable asset to the credit union team. Keep up the outstanding work, David!”
“On my way there to cash a very small check. Don't disappoint me. Not now, not today. You know I deserve everything in the vault yet I'm allowing you to make history today. ✌️”
“Most times I've gone here , it is Felix whom assisted me. This is the warmest person in the branch. No one smiles there...but Felix.Felix is professional, personable and makes my Cathay Banking experience less transactional and robotic. My husband and look forward to doing our banking at this branch specifically with Felix.”
“The tellers, customer representatives and managers at this branch are helpful and professional. I always feel welcome when I am at the bank and I know that they have my best "interest" at heart. :-)”
“I had a great time visiting this Chase branch to withdraw some cash. I went inside the bank previous time but this time I just used the indoor ATM machine. I like the fact that this location ATM is indoor and they also have a drive thru ATM as well. The process was simple and quick. There also enough parking spots in the plaza this location is in.”
“Very convenient location in Porter Ranch and excellent service by Ms. Silva B.! She was like a mother who cares about her son's finances. Please give her a raise! This was a great first impression for my family and I of U.S. Bank. We will probably be lifelong customers!”
“It’s the people who make a business great. I brought my disabled brother in needing help with changing a Zelle payee. He is a 69 year old schizophrenic in a wheelchair after a recent stroke. Zelle requires a series of fraud hurdles when changing a high payment such as rent. Cristina Lopez worked over a hour with Chase Zelle fraud people to accomplish this. I thank her so much. She went beyond the ordinary far exceeding expectations. I thank Chase for the care in protecting customers from fraud against the mentally disabled.”
“I have banked with Downey savings then to US Bank when they were merged. So for many years, I've been a US Bank customer. And super happy with my new business banking relationship with Chase a special thanks too Genesis for her hard work.”
“Highly appreciate maturity, honest approach in resolving matters. Every staff very helpful, but especially Mr.Christopher Torres stands out for understanding customer needs, communicating in relatable way, showing great patience. Bank indeed lucky to have such banker who makes us feel secure and valued”
“I had such a positive experience at the First Citizens Bank branch in Northridge. From the moment I walked in, the staff made me feel welcome and taken care of. Everyone was professional, knowledgeable, and patient in answering my questions.
What stood out most was the personal attention they gave me — they took the time to explain my options clearly, and I never felt rushed. It’s rare these days to find a bank branch that combines efficiency with such a friendly, customer-first attitude.
The Northridge team goes above and beyond to make banking simple and stress-free. I left feeling confident that I had chosen the right branch to handle my financial needs. I highly recommend this location to anyone looking for outstanding service and a team that truly values its customers.”
10AM - 5PM
9051 Tampa Ave, Northridge
Banks
“I don't know why these people have negative reviews. I've been with this bank for years at this location. People that work there are very nice with no problems ever. and in and out quickly unlike other Banks”
“I wish to give a banker named Mathew a kudos or great ? appreciation for his superior service to us yesterday, August 7, 2023, my husband Alex MANALO, and because I am a disabled customer of US BANK, a valuable one at that, for almost 20 years. Mathew had a very knowledgeable, very patient, and very hardworking attitude towards us, and I just wish to extend this to his Manager or Supervisor, that this Bank Employee deserves to be accelerated in his position and compensation and we just hope that every employees of any Company, be it a Bank or other business would possess the same qualifications, have the same attitude of kindness, that Mathew have???Thank you Mathew for your wonderful service to us. I and my husband, Alex MANALO wish you more power, more blessings and greater opportunities for you and your family????God bless you Mathew?????and good luck to you in your future endeavors ??”
10AM - 5PM
19350 Rinaldi St, Northridge
Banks
“I have been a long time customer of Citibank. There are some branches that are just ok. Some that are good and some that are outstanding! The Porter Ranch location is an outstanding branch! Each time I walk into the bank I am always greeted by someone with a smile, hello, how are you and how may we help you. Cindy Sanchez who is the Branch Manager goes above and beyond to make sure any questions or issues I may have are always resolved quickly. She has such a calming personality. Stephan Ajina, who is one of the Personal Bankers is very efficient, knowledgeable and kind. I feel confident doing business at this branch. Sometimes I have had issues with the Citi computer system from home but that is typically a system wide problem and not at the branch level. The tellers are always so nice and accommodating. I will continue to be a loyal Citibank customer for many more years to come. Parking is pretty easy since it's in a retail center.”
“Staff was courteous and accommodating. When I arrived for my appointment, the documents I had requested were waiting for me. In my book, this goes above and beyond. Excellent experience.”
“I've visited many BOA branches over the years, but this location truly stood out. From the moment I walked in, the atmosphere was welcoming, positive, and professional. Every employee I interacted with was smiling, friendly, and genuinely eager to help.
What impressed me the most was how efficiently everything was handled. The reason for my visit was taken care of in less than a minute, which is something I rarely experience at a bank. Despite the speed, I never felt rushed—everyone was courteous, attentive, and happy to answer any questions.
It's clear that this branch has built a great customer-service culture. The staff made the entire experience smooth, stress-free, and enjoyable.
A big thank you to the team for their professionalism, hospitality, and positive energy. This is easily one of the best banking experiences I've had, and I would highly recommend this branch to anyone.”
“we made an appointment online because we wanted to get some human help and we are so glad we went in! Arin H was super helpful, answered all our questions, and was very professional with everything. we were very happy with our experience working with him”
“Insun called to make an appointment to take care of my account name change. She was awesome about changing the name of my account to reflect our Family Trust! She had a traveling notary come and notarize my signature and there was zero cost to me! Professional, efficient and friendly!! Awesome branch!”
“Today I came in and spoke with Iris about an issue I had with my bank account. She was extremely helpful and took the time to assist me with patience and kindness. She explained everything clearly and made sure my problem was resolved. She also answered my other questions about credit cards and gave me very helpful guidance. I really appreciate the time and care she gave. Thank you so much, Iris🙏🏻”
“I have never been inside this branch or dealt with anyone at this location. However, I have used the ATM quite often over the years and have never had a problem. The area surrounding these ATMs are well lit, so you can easily see if someone approaches you. In general they seem pretty safe.”
“i had a great experience here. i came for a cashiers check and jade helped me out. she was super sweet and i got my check in a total of less than 10 minutes in and out with free parking ? thank you for making it super easy !! ???”
“they might be very restricted and atm of their own not much..but they let you use cvs and walgreens etc and no charge. yes they have restrictions but it saves us customers from fraud and many issues.i have been with them 22yrs.. they are a good bank and cautious for us .”
Open 24 hours
18111 Nordhoff St, Northridge
Banks
“Since this branch is near me, I chose it to be my to go bank. I usually use their drive thru ATM for banking needs. What a convenience!! One time, I have to go in without an appointment and this Banking Specialist (sorry nice lady I forgot your name) took me in. She was helpful and knowledgeable about the products. I was done in no time.”
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“I’ve had an account here for 2.5 years. But I recently took an auto loan. Aret went out of the way to help ensure that the process was smooth. There was minimum back-and-forth and
I would totally recommend reaching out to Daisy/Aret, they are amazing and very helpful.
Rates are great, but banking relationships are even better.”