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“I had such a positive experience at Cathay Bank today. Everyone I interacted with was kind, patient, and genuinely helpful. It’s rare to get service that feels this personal. Thank you to the team for making my visit easy and pleasant!”
“This review goes out to David Nitkin. He consistently demonstrates excellent communication skills and a deep expertise in financial products and services. He builds trust with members by offering clear, tailored advice, and his professionalism and positive attitude make him an invaluable asset to the credit union team. Keep up the outstanding work, David!”
“On my way there to cash a very small check. Don't disappoint me. Not now, not today. You know I deserve everything in the vault yet I'm allowing you to make history today. ✌️”
“I had a great time visiting this Chase branch to withdraw some cash. I went inside the bank previous time but this time I just used the indoor ATM machine. I like the fact that this location ATM is indoor and they also have a drive thru ATM as well. The process was simple and quick. There also enough parking spots in the plaza this location is in.”
“Very convenient location in Porter Ranch and excellent service by Ms. Silva B.! She was like a mother who cares about her son's finances. Please give her a raise! This was a great first impression for my family and I of U.S. Bank. We will probably be lifelong customers!”
“The tellers, customer representatives and managers at this branch are helpful and professional. I always feel welcome when I am at the bank and I know that they have my best "interest" at heart. :-)”
“I had such a positive experience at the First Citizens Bank branch in Northridge. From the moment I walked in, the staff made me feel welcome and taken care of. Everyone was professional, knowledgeable, and patient in answering my questions.
What stood out most was the personal attention they gave me — they took the time to explain my options clearly, and I never felt rushed. It’s rare these days to find a bank branch that combines efficiency with such a friendly, customer-first attitude.
The Northridge team goes above and beyond to make banking simple and stress-free. I left feeling confident that I had chosen the right branch to handle my financial needs. I highly recommend this location to anyone looking for outstanding service and a team that truly values its customers.”
Open 24 hours
9038 Balboa Blvd, Northridge
Banks
“Customer service here is actually top notch. Valeria really went out of her way to get me a safety deposit box when I needed it. She's always welcoming and always makes me feel like I'm an important customer and not just another foolish person with an account who doesn't want to use the ATM. I don't get that same feeling at other banks. It's definitely appreciated and makes me feel safe about where my money is.”
Open 24 hours
8810 Tampa Ave, Northridge
Banks
“Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, which I should have done when I opened accounts with Grace in 2020 and then opened a CD with Rosa last year. This morning I went to the bank after 10:30 am which was one hour early (had an appointment with Rosa at 11:30am) who was with a customer. Ana, a banker/teller asked me if I need help. I told her that I have an appointment with Rosa at 11:30am however I have to go to the auto mechanic and I can't make it at 11:30am since it may take more than 1 hour for the car maintenance. Ana helped me renew the CD in few minutes which gave me enough time to go to the mechanic and I didn't have to come back to meet my appointment with Rosa. Again, thanks so much to Ana, Rosa, Grace and the staff of Citibank, Tampa Avenue.”
“Came in here a few times , needing help on a few accounts, both older and new. i needed things from specific times and dates. Eric was able to help me out greatly, he got everything organized and printed for me. It was lots of papers, took the stress of finding it myself, away. Thank you”
“Mostly I use the ATM but there are times that calls for a bank teller. Like today, I have to go inside because my withdrawal have a limit and I needed more. Upon entering, I saw a line. There were just two bank tellers. Customers are getting impatient already. So they added 1 more. And so the line went quickly. Limited parking but if you don't mind the walk - park across.”
“I wish to give a banker named Mathew a kudos or great ? appreciation for his superior service to us yesterday, August 7, 2023, my husband Alex MANALO, and because I am a disabled customer of US BANK, a valuable one at that, for almost 20 years. Mathew had a very knowledgeable, very patient, and very hardworking attitude towards us, and I just wish to extend this to his Manager or Supervisor, that this Bank Employee deserves to be accelerated in his position and compensation and we just hope that every employees of any Company, be it a Bank or other business would possess the same qualifications, have the same attitude of kindness, that Mathew have???Thank you Mathew for your wonderful service to us. I and my husband, Alex MANALO wish you more power, more blessings and greater opportunities for you and your family????God bless you Mathew?????and good luck to you in your future endeavors ??”
“I love this branch. Everyone has been so helpful and kind. I've been going here years and never has a US Bank employee at this branch been in a bad mood. Always upbeat and friendly. They inform me if there are any promotions. I got $500 for opening up a credit card. Marina runs a tight ship and makes sure everything runs smoothly. Vidi, Mynor, Gustavo, Fatima all are great.”
“I had an excellent experience working with my banking officer. She was highly professional, knowledgeable, and always took the time to clearly explain everything. Her attention to detail and responsiveness made the entire process smooth and stress-free. I truly appreciate her dedication and outstanding customer servic
Her name is Etelvina Sanchez”
10AM - 5PM
19350 Rinaldi St, Northridge
Banks
“I have been a long time customer of Citibank. There are some branches that are just ok. Some that are good and some that are outstanding! The Porter Ranch location is an outstanding branch! Each time I walk into the bank I am always greeted by someone with a smile, hello, how are you and how may we help you. Cindy Sanchez who is the Branch Manager goes above and beyond to make sure any questions or issues I may have are always resolved quickly. She has such a calming personality. Stephan Ajina, who is one of the Personal Bankers is very efficient, knowledgeable and kind. I feel confident doing business at this branch. Sometimes I have had issues with the Citi computer system from home but that is typically a system wide problem and not at the branch level. The tellers are always so nice and accommodating. I will continue to be a loyal Citibank customer for many more years to come. Parking is pretty easy since it's in a retail center.”
Open 24 hours
19350 Rinaldi St, Northridge
Banks
“This review is for Jazmin Gonzalez's exceptional customer service. She always goes above and beyond to make sure all of my banking transactions and inquiries are not only met but understood. She is very courteous, positive, and understanding. Her communication style and follow up is what sets her apart. I would not be surprised if she is a future Branch Manager. Kudos to her!”
9AM - 5PM
19789 Rinaldi Street, Northridge
Banks
“Number one bank in America and number one branch I Will definitely recommend to my friends and the reason is because every time I go there, they are really kind and helpful specially a woman by the name of Jade richard She is so patient and professional
She always listen and try to help me by giving me the best option for me. I trust her with no hesitation. She is ☝ Number one”
“It’s the people who make a business great. I brought my disabled brother in needing help with changing a Zelle payee. He is a 69 year old schizophrenic in a wheelchair after a recent stroke. Zelle requires a series of fraud hurdles when changing a high payment such as rent. Cristina Lopez worked over a hour with Chase Zelle fraud people to accomplish this. I thank her so much. She went beyond the ordinary far exceeding expectations. I thank Chase for the care in protecting customers from fraud against the mentally disabled.”
“Gerson is very helpful in setting up our accounts on line. He did not tell us to call customer service or pushed us to another person. He personally took care of us patiently and diligently. Very happy with our service in this branch, northridge in Balboa blvd. He spent time with us until we got everything right. Thank you Gerson for taking care of us!!”
“Highly appreciate maturity, honest approach in resolving matters. Every staff very helpful, but especially Mr.Christopher Torres stands out for understanding customer needs, communicating in relatable way, showing great patience. Bank indeed lucky to have such banker who makes us feel secure and valued”
Open 24 hours
19789 Rinaldi St, Northridge
Banks
“Mostly I use the ATM but there are times that calls for a bank teller. Like today, I have to go inside because my withdrawal have a limit and I needed more. Upon entering, I saw a line. There were just two bank tellers. Customers are getting impatient already. So they added 1 more. And so the line went quickly. Limited parking but if you don't mind the walk - park across.”
Open 24 hours
10181 Reseda Blvd, Northridge
Banks
“Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, which I should have done when I opened accounts with Grace in 2020 and then opened a CD with Rosa last year. This morning I went to the bank after 10:30 am which was one hour early (had an appointment with Rosa at 11:30am) who was with a customer. Ana, a banker/teller asked me if I need help. I told her that I have an appointment with Rosa at 11:30am however I have to go to the auto mechanic and I can't make it at 11:30am since it may take more than 1 hour for the car maintenance. Ana helped me renew the CD in few minutes which gave me enough time to go to the mechanic and I didn't have to come back to meet my appointment with Rosa. Again, thanks so much to Ana, Rosa, Grace and the staff of Citibank, Tampa Avenue.”
Open 24 hours
8530 Reseda Blvd, Northridge
Banks
“Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, which I should have done when I opened accounts with Grace in 2020 and then opened a CD with Rosa last year. This morning I went to the bank after 10:30 am which was one hour early (had an appointment with Rosa at 11:30am) who was with a customer. Ana, a banker/teller asked me if I need help. I told her that I have an appointment with Rosa at 11:30am however I have to go to the auto mechanic and I can't make it at 11:30am since it may take more than 1 hour for the car maintenance. Ana helped me renew the CD in few minutes which gave me enough time to go to the mechanic and I didn't have to come back to meet my appointment with Rosa. Again, thanks so much to Ana, Rosa, Grace and the staff of Citibank, Tampa Avenue.”
Open 24 hours
9051 Tampa Ave, Northridge
Banks
“Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, which I should have done when I opened accounts with Grace in 2020 and then opened a CD with Rosa last year. This morning I went to the bank after 10:30 am which was one hour early (had an appointment with Rosa at 11:30am) who was with a customer. Ana, a banker/teller asked me if I need help. I told her that I have an appointment with Rosa at 11:30am however I have to go to the auto mechanic and I can't make it at 11:30am since it may take more than 1 hour for the car maintenance. Ana helped me renew the CD in few minutes which gave me enough time to go to the mechanic and I didn't have to come back to meet my appointment with Rosa. Again, thanks so much to Ana, Rosa, Grace and the staff of Citibank, Tampa Avenue.”
10AM - 5PM
9051 Tampa Ave, Northridge
Banks
“I don't know why these people have negative reviews. I've been with this bank for years at this location. People that work there are very nice with no problems ever. and in and out quickly unlike other Banks”
“I have never been inside this branch or dealt with anyone at this location. However, I have used the ATM quite often over the years and have never had a problem. The area surrounding these ATMs are well lit, so you can easily see if someone approaches you. In general they seem pretty safe.”
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“I’ve had an account here for 2.5 years. But I recently took an auto loan. Aret went out of the way to help ensure that the process was smooth. There was minimum back-and-forth and
I would totally recommend reaching out to Daisy/Aret, they are amazing and very helpful.
Rates are great, but banking relationships are even better.”