The UPS Store in Oakland offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding and faxing. It is locally owned and operated. Customers report it is the best location, with exceptional, excellent, and top-notch customer service. The staff is consistently described as friendly, well-trained, eager to help, kind, extremely helpful, courteous, professional, awesome, knowledgeable, and super assisting. They are efficient and thorough, providing fast service that makes customers feel confident and secure. The store is also noted for being super-clean and nicely organized. Many are loyal, long-term customers who highly recommend it for reliable shipping and peace of mind.
They're open 7 days a week now! The entire staff, to a person, is helpful (which unfortunately often isn't the norm). The interior is clean and bright, and they offer a lot of services that you may not even expect, including notarizing!
January 2026
Great place to drop off returns, always quick and efficient. The recent renovation brightens then space. They used to take packing peanuts for reuse, not sure they still do.
July 2025
Staff is always great and the girl at the counter was very friendly and helpful with my printing job today!
