The United States Postal Service location at 4900 Shattuck Ave is a reliable local post office. The staff are consistently described as helpful, friendly, patient, kind, efficient, and professional. They provide great service and courtesy even when busy or understaffed. Employees are easy to work with and handle multitasking well, moving lines smoothly and quickly. They take time to assist customers with tracking packages, offering passport services, and ensuring correct mailing. While the center is well-stocked with supplies, lines can sometimes be long due to understaffing. Parking is noted as a difficulty. However, the efficient and patient service from the staff significantly improves the customer experience. Customers are generally courteous in return, often indicating they are regulars. The staff's commitment to secure and reliable service is clear, making this a recommended location for mailing and package needs.
Very helpful if not exactly prompt. I waited 25 minutes in addition to my scheduled time. But once we got started I got my passport process underway and was able to get my wife's photo taken as well.
June 2025
Professional and proficient staff. Plenty of parking in the Temescal Plaza
December 2024
Good customer service. Makkah went above and beyond to help me during the holiday rush.