Verizon is a trusted provider of mobile, 5G home internet, and business solutions. Their Oakland store offers convenient in-store and online services, including appointment scheduling, online ordering, and various pickup and delivery options. Customers often praise the store's helpful staff, who work diligently to ensure a satisfactory experience. While some reviews mention occasional long wait times or limited in-store services, the overall sentiment is positive, with many highlighting the manager's exceptional customer care and the store's ability to address a variety of needs, from plan changes to device recommendations and setup. Verizon's commitment to meeting the diverse needs of its customers is evident in the varied services and the generally positive feedback from those who have visited the Oakland location.
I was very satisfied with Alexis’s work. She went above and beyond at every step of the way, she not only had an excellent demeanor, but made my experience joyful. She walked me through how to turn off Find My, as well as help me navigate ID me so that I could get a teacher discount
January 2026
Seemah was great help today if it wasn’t for her I’d be standing in line right now thank you Seemah
December 2025
I had a difficult return and Royal was very calm and patient. I feel like this location really knows their stuff. If you have a return make sure go to this store, since it is the corporate location and not an affiliate. They are good about taking care of their customers. Thanks so much!
