Convenience Stores in Pacific Palisades, CA

“The line is still usually long. However, I can tell the pharmacy team is improving their services. The counter reps are greeting customers with smiles and a hello ( thank you Mike), pharmacists filling non-stopped orders speedily and accurately.”

“I've been here all the hours of the day. From waking up early and heading to the beach. From getting thirsty in the middle of night I come here whenever I'm in town. I've gotten gas here many times and haven't had any fraud.It's weird to me that they have magazines inside since we all use our phones.I grabbed a 7up today but I will tell you they didn't have a ginger ale available in regular and only had one in diet. Must be a hot item (lol).I love that they have a pumpkin costume over there spilling ball. The cashier was friendly.5/5 there is a Taco Bell inside for real.”

“I've had difficult experiences at this CVS over the years.Not helpful employees and no one near or available to assist. However, my experience changed for the better with the pharmacist - I had STOPPED using CVS and was driving far to avoid CVS pharmacy. THE PERSON WHO CHANGED MY ATTITUDE AND EXPERIENCE, WHO HAS ME COMING BACK is the Pharmacist named MIKE! He has a smile, is ALWAYS there, is ALWAYS helpful and goes above and beyond. If he were my employee, I would promote him (but please leave him there doing his good work!), use him as an example for all employees and have him recognized and given huge bonuses! I've told 5 friends (incl. my husband) to use CVS for Pharmacy needs now and ask for Mike. He is like the neighborhood neighbor everyone needs and wants at a pharmacy! I asked him if I could write to corp. about him and he hesitated, but allowed me the survey info. I'm grateful! Mike (larger than life, black, and huge wonderful heart and smile!), thank you for your service and work!!!”