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“The woman I just got helped by was the nicest post person ever. Normally they are a bit rude I find, or just not rude, but a bit grumpy, but this lady was so, so nice and friendly. For her boss, she was working at noon on sat 26th July 2025, African American lady with shoulder length curly hair. She was lovely. It was my first time at this post office.”
“I have had a mailbox here for many years. The owner, Christina and or her sister are always on the premises during business hours. They are very helpful and courteous.”
“While the hours are less than to be desired at this local annex to the larger Post Office this makes up for in its lovely and helpful employees. Most associate the post office with stress. This is not that location. It’s all about how they can help and they are always professional and very friendly. High fives all around although I wish they had abbreviated Saturday hours to avoid the Sepulveda location which is poorly located with so much traffic.”
“Love this place! Operated solely with local volunteers, this little post office in town is a gem. No long lines, friendly conversation and amazing customer service.”
“Good spot they move quickly and are nice if your nice to them I've seen so many people come in barking at the employees like it's their fault for whatever the issue they are going through but they handle it well thanks again”
“For those of you that don't know about the post office. There's a big work load. more people order on line deliveries. Even other carriers us USPS. like Amazon. They delivery at everydoor daily. The employees work 11 hours a day and 6 to 7 days a week. Also it's a month for Christmas that takes more of there time away from their families. And their not getting paid overtime. You complainers seem to think you t b e only person getting a package or sending. They work hard and work minimum 6 days a week and overtime daily. How ungrateful you are for those employees who don't complain about giving more time to their job than their family. On top walking maybe 15 miles a day. I know I'm a new employee with USPS. So you should look at the facts and be grateful someone trys to do the job you couldn't do. and gets no overtime pay for the Xmas season. you should be embarrassed to even be so critical. If you have no idea what they do for you everyday. I bet your never happy. Give us hard working people a friendly smile or a thank you instead. And keep control of your dogs. Thanks for only thinking about you. it's people like you that make people want to stop helping others.”
“First and foremost, I would like to give a big shout out to Gina.
I walked in at 3:00pm to replace my lost passport. However, I thought this location offers passport photo services (MON, WED, FRI, 3-4pm walk-in accepted). Gina, pre checked my application and documents assuring I had everything else I needed. She redirected me to the nearest CVS where I can get the picture taken.
I returned at 3:36pm with my passport photo and was out of there by 3:50. Gina was respectful, helpful and super efficient.
I highly recommend this location for passport services.
FYI make an appointment online, slots are limited on walk-in days.
Thank you, Gina!”
“This was the second USPS I visited to deliver an Operation Santa gift. The first office I visited wasn't trained nor knowledgeable of the service I was explaining. The male worker at the Manhattan Beach USPS that assisted me was very knowledgeable, quick and efficient. I would return to this USPS to continue using their services, even after the holidays.”
“The customer service representative was nice and helpful. She was patient and answered to my questions. Chose the best option for me. Compared to other locations that I want she had outstanding customer service. I will definitely go back to this post office if I have a chance.”
“I LOVE the United States Postal Service. They keep going when almost nothing else does. And, did you know you can sign up for emails that let you know WHAT'S COMING in the mail? Amazing!”
“They not alllll that bad, I think it comes from the top and they manipulate the situation and have the employees acting all funny and people don’t know it be the rules the management gotta follow that do t make sense.”
“I am very happy with the service I've gotten at the PO at 4216 Pacific Coast Hwy Torrance. They seem to go out of their way to be helpful and I appreciate that.”
10AM - 5PM
291 Del Amo Fashion Sq, Torrance
Post Offices
“Superb customer service in an immaculate facility is much appreciated. Jay is competent, patient, and always conducts himself as a gentleman of the first order. Efficiency means short standing in line time! Answering every question and addressing each concern promptly, the lines melt away like ice cream in August when Jay and his worthy colleagues are at the counter!”
“This was actually my best ever experience st a post office. I just left and the woman who helped me was very friendly and helpful. Not the usual attitude that you get at post offices”
“Came in 6/9/25 @ 11am for passport appt. The young lady who helped me was wonderful! Great attitude, awesome customer service and explained everything thoroughly. My first time getting my passport and I was nervous it was going to be difficult but she made the whole process quick and easy.”
“Each time I go in everyone's really nice. I've been going to the post office for 39yrs. Thank you everyone. Updated. Not sure why this post office is always out of Money Orders. They've been out of them for almost a month that's crazy.”
“It wasn't busy when I went and the staff working was very pleasant and cheerful! The ladies working today both answered my questions and made sure I mailed my passport correctly and safely. I'll be coming back to this location because I'm confident I'll receive a great experience.”
“People give it one star because the USPS doesn't bend over backwards for them and they were inconvenienced once. I have interacted with Jackie multiple times at the counter (at multiple times throughout the workday) and she has always been pleasant. Treat people with respect and they will treat you that way in return. Government office staff have to deal with unpleasant people more than most of us, so give them a break and be nice.”
“This was a nice and clean post office and it was not crowded at all. The workers are really friendly we were chatting about the upcoming football season, im new to the area and when I left I noticed that there was a sports bar directly across the street so I will be returning soon.”
“Jamal, John and the crew there do a great job! I ship using USPS daily and am happy to work with this team. They have everything for shipping needs as well as guidance to provide the best service. They also have a self-serve shipping marquee.”
“This post office is a great location. Very safe to do bussines at. Line was long but it's like that at all post office but here people was 6feet part. Mail has to be done it's good to know here it will be done.”
“I said it's convenient about this location and how I have no complaints, because I am 75 and I love the fact it's never crowded like the newer post office on Myrr Ave and Greenleaf Ave”
“This is literally the only post office where I actually get serviced right. I don’t know the lady’s name but the receipt says “clerk 15.” Just want to let her know thank you for being a nice person. I know customer service is not easy (trust me, I know) but somehow you are still kind. Not like in other places….. Anyway, the only reason I don’t give it full stars is because they only have the poor woman working alone. They need to hire more staff at the windows.”
“I had some great help from Latroya today. I got a letter back that I shouldn't have and she helped me get it all sorted out and resent. She also helped me fix a few issues with my letters I was sending. She's very friendly and helpful!”
“I dropped in just after the holidays to ship a few boxes of toys. I was delighted to be helped by DeShaundra who went above and beyond to get me the correct boxes and shipping rates. Great service and great overall experience.”
“This location works really well for me since it's in the area. Ive been many times but only needed assistance a few trips and was helped out, maybe not with smiles on their faces, but got done what needed. The self service kiosk when working is a treat soI don't have to stand in line, 1-2 times the kiosk was not operational which led to a headache. It pays to learn how USPS works and saves a ton on shipping if you just buy postage and print labels from home.On the other hand, the mail carriers from this location that deliver to my door have been outstanding and always courteous when I thank them for my mail. It's a tough job that couldn't or wouldn't want to do, so them doing their job is much appreciated.”
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“I was scared reading all these bad reviews but all I encountered today was pretty much an empty line with courteous service from lady clerk number 7. She was very nice not only to me but to every single person in the line after me and I could tell they were also regulars. I got everything done quick and with dignified attention.”