Pasadena Federal Credit Union has been a trusted financial institution in Pasadena since 1935, well known for its community service and dedication to its members. It offers a wide range of loans, including car, home, motorcycle, and boat loans, as well as services for home improvements, travel, and credit cards. The credit union provides a free car buying service and a variety of financial options, earning recognition as the "SGV's Best Credit Union" from multiple newspapers over the years. Many members highlight the friendly and welcoming staff, with staff members like Mrs. Brenda and Veronica Reigelman receiving praise for their kindness and helpfulness. Customers appreciate the excellent customer service, noting that staff members are easy to deal with, pleasant, and go out of their way to assist, even resolving issues promptly on weekends. Long-term members, some for over 64 years, express loyalty and love for the institution, describing it as a place they consider home. The credit union is also proud to serve over 100 prominent businesses and non-profits in the SGV area, and welcomes new members, including those whose workplaces are not yet served. Overall, Pasadena Federal Credit Union is celebrated for its community focus, friendly staff, and reliable financial services.
Not only do I consider this place to be my second home, but I also consider them as family never have I ever been in an establishment where professionalism exceeds and the smiles are abundant. Thank you, Pasadena Federal credit Union for all that you do for our community
November 2024
Before the switch they were a good bank I've been here more than 20 years. Their contacts by phone simply don't work. They give you no options but to some virtual call center that never answers. Nothing from this bank has worked for me for over a week and they refuse to answer emails or phone calls.
June 2024
I am proud to know that each time I visit my bank, the service will be impeccable.
