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“Employees are on top of customer service they get you in the boots you need to move forward in your journey whatever path that may be you'll be walking with confidence.”
“Found every pair I tried on to be insanely comfortable and could not have had a better customer service experience with Elle. Very attentive, knowledgeable and kind!”
“The shoes are great. They help you try on shoe with stocking, no bare feet allowed, which is good.But from one of the younger sales has a attitude problem. Seems like she either doesn't want to work there or hates the customers. She was quite rude by the way she talked and asked questions.Overall, the store is great, just not the young lady.”
“Cesar is absolutely the most talented person you could find when it comes to building up shoes! I need an almost 2" buildup on my left shoe - have been for the past 5 1/2 decades - in Europe and all over the US. Before finding Cesar, my shoes had to be leather soles or absolutely flat rubber - that's no longer a factor! Cesar is able to build up any kind of shoe - which means I don't have to wear expensive and/or ugly shoes any longer. And, I have to add, not only is Cesar technically the best ever, but he is also so very kind, listens, responds and provides the greatest service ever!”
“Jonathan was so attentive and knowledgeable!
He offered me different shoe options without any pressure at all. Even while helping multiple customers at once, he balanced everything smoothly and still made me feel taken care of. Great customer service!”
“This place is legit! The staff knows their stuff, and they're super chill. They have dope shoes as expected but they also have dope hats and bags and other stuff. We picked up a hat and a bag last time we were there.”
“I like how I'm able to choose the shoes that we want, whether or not the items in the store, and just easily pick them up once they're ready. Great selection of shoes for women and men. Only wish there was curbside pickup. Other than that, great customer service every time we go.”
“The staff here are so nice! Bianca helped me find a pair of jeans. I have been looking high and low for a pair of jeans that would fit for months at different retailers. I thought I would give Madewell a try, and I’m so glad I did. I’m so glad Bianca was the one to help. Buying clothes is always a rough experience, but I left with a big smile on my face!!”
“I can only speak to the online presence of this business since I live across the country, but 5 out of 5 for their website, shipping and jersey selection and prices. I've ordered from them at least twice, maybe 3 times. They have some great jerseys and discounts on jerseys from previous years. And I just took advantage of a $50 off when you spend $200 so picked up a newer jersey and customized jersey at discounted prices. This is one of my go-to websites for great shirts at great prices that I can trust to ship quick.”
“Josias that works with the shoes is honestly one of the most genuine nicest helpful human being I’ve ever met always with a smile super helpful although I know I’m probably annoying cause I never know what I want he’s there to be super helpful. Thank you josias”
“I love Ann Taylor on Lake Ave. The store is beautiful and the people working there are always so friendly and helpful. It is a place that brings me joy, and I feel at home there.”
“I'm visiting from out of town and was so excited to find a ROTHY's store. I bought some of their shoes online a long time ago and my feet have changed in the ensuing years. So I preferred an in-store experience, at least once, to see how their shoes might fit me now. Will was so patient and helpful--and I am absolutely thrilled with my new Rothy's.”
“Great customer service. My experience here was great. I don't have kids, but I was invited to a baby shower. Courtney helped me out and helped me pick out some really cute clothes ?”
“The store layout is great! Lots of new merchandise and great set up. I came in to make a return and was kindly asked to wait for the manager. The staff was very kind and attentive.”
“Brought my grand daughter and we had such fun! She tried on some tops while my daughter tried on some jeans and I was into the colorful cups and saucers. Good time had by all!”
“The staff at Eileen Fisher in Pasadena has always been friendly and helpful. Bernadette and Iris are two sales associates that have been helpful with customer service, whether it be graciously taking care of returns, making sure I received my rewards gift card or letting me know what great deals may be coming in the near future. I feel very valued. That's the frosting on the cake - I enjoy Eileen's color selection, style and design, that cater to flattering this older woman's physique over the last 15 years. Eileen's wonderful coordinates are very versatile.”
“I recently had the pleasure of visiting the Nike store in Pasadena, and I must say, it was an absolutely fantastic experience from start to finish. From the moment I walked in, I was struck by how incredibly clean and well-maintained the store was. It truly looked pristine and inviting, a testament to their attention to detail.
What truly made my visit exceptional, however, was the incredible staff. I had the pleasure of being assisted by Ryan and Frank, both of whom were incredibly helpful and displayed the most genuinely friendly demeanor. They were not only knowledgeable about the products but also went above and beyond to ensure I found exactly what I was looking for. Their positive attitudes made the entire shopping process easy and stress free.
Beyond their outstanding customer service, I was also very impressed by the quick and efficient service. I never felt rushed, and yet everything moved along seamlessly.
Overall, the Nike store in Pasadena sets a high bar. With its beautiful appearance, quick service, and the standout assistance from friendly and helpful staff like Ryan and Frank, it's truly a top-tier retail destination. I highly recommend it to anyone looking for a great shopping experience!”
“Typically I cannot stand walking into Tilly's I have been to several locations where I am repeatedly ignored it has happened at this location as well. I don't know why it happens but several employees have looked right passed me and approached customers that I guess fit their style a bit more??? I went in this location with a friend this past week and A young man named Gilbert approached my friend and I and ask if we needed help right away! After declining his help, he proceeds to tell us that if we need help getting a shoe size or anything from the back to just let him know and gave us his name. He immediately began organizing shelves and folding clothes. He honestly made my evening. Right before walking in I told my friend that if i experienced bad service or no service at all again, that I would find and make a call to corporate for sure. Not because I wanted to be a "Karen". It's not even a big deal to me to be greeted immediately upon walking into an establishment, but because of just how many locations and employees have displayed such foul attitudes and LITERALLY ignored me in the past or chose to service other people around me but never ME. It was getting ridiculous. But thank you Gilbert! I don't know if it was because you're new or just raised right but don't change. It was the easiest thing to just ask if we needed help. And although we really didn't need help, you were the first person to ever interact with me in a Tilly's.”
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“I visited the other day and was reminded why buying in person is always best. The amazing sales associate was a great listener and not only picked out shoes that would address my issues, she explained WHY. I walked away with a new pair of shoes and deep knowledge about my physiology and preferences. And the prices were comparable with big online retailers!”